Over 3 years, Trucordia/Secord has provided outstanding, reliable service - they truly work for…read moretheir clients, with helpful claims advice, and finding an outstanding alternative to the "big name" insurance companies that treated us very shabbily. You can trust them to work for you in finding the best insurance solutions for your particular requirements.

This is a very horrible insurance agency!!! Miranda Day does not return phone call or email. Once…read moreyou buy the insurance policy from her, she will not return your calls or emails. Unfortunately, she is the only person selling new policies in this company. Basically, she just wants your money, then ditch you afterwards. This company is really really bad. Worst customer service that I have ever experienced from any insurance agencies that I have ever dealt with.

I've had a great experience here. They are all very nice, super responsive and will actually spend…read moretime talking with you.

Forrest Dawson Insurance Agency helped me out with my auto and life insurance needs. The team…read moreworking there is fast, responsive and most importantly, they care about your personal needs. Every now and then, I like to drop by the office to make sure I'm adequately covered. With my new work schedule, it made it nearly impossible to come in during the work week. I called the office and the agent, Forrest Dawson, said he'd gladly meet with me on a Saturday. It's great to know there are still agents out there who put the clients first, and that's exactly what I get from this office! If you're ever looking for insurance in NE Seattle, you can't go wrong with this office! Good luck!

I am a long-time satisfied customer of Steve and the crew at National Auto Collision. They have…read moreworked on several cars of mine over the years, and often times on multiple occasions. I have also referred friends and associates over the years, and all have been satisfied with the work and service as well. Steve and crew are meticulous, detail-oriented , easy to work with and take pride in their work.

When I pulled in and saw how many vehicles were in the lot I wondered if they would be able to do…read morethe body and paint work on our Ariya. I met with Steve and he and two others from his team came out and looked at the damage. Steve explained to me that both doors would need to be painted so that the color would match correctly as my damage was close to the edge of the front door also. He walked me through the process, told me how much and how long it would take. We scheduled my drop-off and he communicated with me during the job. Car was delivered 100% looking great and absolutely on time. When I went to drop the car off, the same lot only had a few vehicles in it- they had fixed and completed the work on most all of them that week. AMAZING Steve saved me over $2,000 versus the bid I received close to home. It is/was worth the drive for sure, easy access off and on I-5 . Our paint is a tough color and they did it perfectly while saving me dollars. I can't recommend this business any higher.

My simple advice to you: stay away from this this agent. Yes, this is one of the few agents who…read morespeak Chinese. Yes, he sounds friendly on the phone. But mark my words - He is not on your side. He is not here to help you. He is here to rip. you. off. Find someone else. If you're not comfortable with English, find someone to help you translate. Allow me to explain. First, the deductible is 1% of the coverage, which is much higher than other providers, which is generally a fixed amount of $1,000-$2,000. Typically, this is to decrease premiums for those who don't anticipate making many too many claims. However, the premium that Duy charges you is also much more than other providers... Why? I called an agent (Henry), and he tried to explain to me that having a higher deductible is a good thing, and something I should pay more for. Seeing that he works in insurance, I don't think he is so clueless to really believes something like that. It leads me to the only explanation is that he is maliciously preying on folks who don't really know how insurance works in order to rip them off for decades. Oh, and once you start probing too much, Henry's attitude makes a complete 180 and becomes rude and impatient. If you do business with Duy, you will regret it. You may not regret it today, or tomorrow. But you will live to regret it eventually. That's what happened to us. Curious that this place has only a handful of reviews, and the vast majority of the reviewers only have 1-3 reviews. Makes me question the authenticity of those reviews. Don't trust. Avoid. That's the way to go.

His staff is very Knowledgeable about everything insurance answered all my questions in terms I…read morecould understand. Also helped ensure my car and my house and give me a discount I'm so grateful I moved my insurance to Duy Bui in Seattle when I moved to Seattle.

This company had our business insurance coverage for nearly 20 years…read more We pulled our personal lines several years ago due to pricing. I should have taken a harder look at the business coverage then. Then Covid hit, and my business was shutdown. No work. No income. Made about half the annual payments. CDF made no visits to my office for over 10 years. They didn't intervene to find savings due to reduced risk with my business being forced to close. Found coverage for 20% off the cost from a small broker in Wenatchee. Go out of Seattle for coverage. Now Liberty Mutual has cheesy law firms calling for payment. Don't do business with L.M. or CDF. CALL small town agencies with good reviews.

I hate to even give them one star. I had car insurance with them, and they now tell me (on 1/29)…read morethat my policy lapsed on Jan 4, but I got no notification. This was not due to any fault of mine. It seems the company I was with stopped writing policies for Washington state, but I was NOT NOTIFIED. They said they sent "a postcard," which I did not receive, and i was not contacted by phone or email. I could have been in a major car accident with NO INSURANCE. I am absolutely furious. Obviously, I did not re-up with them and had to pay a lot more to get insurance elsewhere because I had a "policy lapse." This is an incredibly dangerous situation for anyone to fall into because of a crummy company. STAY AWAY.

Thury and Karla are a very professional team. Karla responded promptly to my insurance questions…read moreand immediate need for insurance. She is very knowledgeable and made me comfortable with our insurance placement. I highly recommend Thury and Karla for your personal insurance needs.

My guy Mark has always been super helpful. He explains things so I can understand them. He takes…read morehis time. Also, during this extra traumatic time of quarantine not only did he help me and explain options he's super funny! Just wanted to let him know our family appreciates him

Brian Gurry has always done right by me, looking out for my business' best interests and saving me…read moremoney consistently. I would highly recommend going with them for any insurance needs you may have!

Kari is wonderful! She has been instrumental in keeping my photography business moving with our…read morefrequent insurance needs.

Love this agency. After I had the worst agent for a year after moving to Seattle, I asked to be…read moremoved to Tonya's office. They always go above and beyond and they are the reason I don't change my insurance carrier for my car and condo.

Truly regretted changing agents to Tonya as I immediately had to change again after our first…read moreinteraction. She's rude, argumentative, and doesn't seem to grasp the concept of "customer service" in the least. She literally went out of her way (during her office/work hours at that) to find and direct message me a long rant on Facebook after wasting my time arguing with me when I called her office with a simple policy question concerning a claim I had to file. Didn't even ask me if I was okay or anything, she just gave a lot of unnecessary attitude when I was already dealing with something as stressful as a claim (which current customers know State Farm makes difficult enough). She also never ended up sending the documentation I requested that she promised she would before she hung up on me. One of the worst agents I've ever had the displeasure of interacting with.

I've been a customer for over a decade. My original agent left but i…read moreI returned and received amazing service from Laura Young. Highly recommend!

I worked with Lynne Bromley recently for a new policy. Lynne is very experienced with different…read morepolicies, terms and pros and cons of different insurance companies. She was responsive, thorough and had my best interest in mind - lowest premium with the best coverage. I really enjoyed working with her and will continue to stay in touch with my future insurance needs. Highly recommend!