I've been a customer for over a decade. My original agent left but i…read moreI returned and received amazing service from Laura Young. Highly recommend!

Thanks so much to Jessica Martinez for the professional service she had provided while we were…read morebuying our policy. I appreciated how through she was in giving us all options.

We are so glad we came across CEG for our life insurance needs. Daniel Adams communicated extremely…read morewell, provided us with updates in a timely manner. We couldn't be happier with the service we received. Looking forward to many more businesses in the near future with this company.

From the owner: With numerous life insurance providers and products, not to mention the paperwork, the process of…read moreobtaining a life insurance policy can be both confusing and a great hassle. You could spend weeks comparing different companies and agents, and equally as long going through the application steps...or you can let CEG Life Insurance Services simplify the process for you. CEG Life offers independent life and disability insurance services for more insurance companies than you will likely find from any other agent or online agency, all available to you right on our website. Run instant price quotes, compare companies, apply online, and get the best policy, with the lowest price, from the best company for your specific application--all at your convenience. That's life insurance made easy!

This is the latest review and it is not a good one. I spoke to Michael Wong, he was rude and…read moredismissive and not helpful. He kept mispronouncing my name and I corrected him several times. He purposely mispronounced to be insensitive and stupid. I wouldn't deal with someone who lacks patience and empathy.

Michael was very helpful and friendly. He explained the options and gave me some great information…read moreabout earthquake endorsements. He responded within a few minutes of my request on Yelp. It was a fantastic experience. I was shocked how cheap the policy is and how much coverage it provides. It's less than half the cost of my previous coverage and covers more.

I'd say maybe watch your back? Behind the five-star façade seem to be folks who talk trash about…read moreclients, and an owner who seems ok with it. I will spare you all of the bizarre details except that I was a 25-year SF client who'd just switched to this agent when an employee accidentally sent me an in-house email she'd written about me to someone else. It was incoherent, full of profanity and impatience about me for reasons that are still totally mysterious. It seemed to be putting her out that I wanted to buy a policy? Lots of weirdness ensued until I finally got a message from Karrie Dubose, and her response was terse and cold, no apology, then totally ignored my question about the policy itself. Honestly I'm still mystified! I found another SF agent and he's been awesome.

Karrie and her team are the best. They go above and beyond for their customers. Great serviceread more

If you're in the market for a great insurance agent, I highly recommend Grace Roberts…read more When I was searching for a new insurance provider, I wasn't focused on the brand name--I wanted a reliable agent who could answer my questions promptly. Grace and her husband, James (who is also her colleague), never pressured me into making a decision. In fact, when I was considering switching to another insurance company, James took the time to explain what I should consider. Ultimately, even though another company offered a lower rate than State Farm, I chose to stay because of the exceptional support and availability Grace and James provide. They're local, approachable, and treat me like family--which is a rare quality these days.

3 years ago: James is always there for you. He offered me a bundles or great deal. Madi is also…read moreawesome 07/02/2024: The entire team is great. I can't appreciate them enough. They are super understanding and caring, willing to assist their clients with a smile on their face.

I contacted the Pacific Insurance Group about Term Life Insurance for my daughter and son-in-law…read more They provided exactly the information I was looking for. Carter arranged a Zoom conference call and we could talk and see each other. All my questions were answered and I felt that these are people who will listen and then look for the best options for me. They zeroed in on my challenges and gave me specific option. Highly recommended when you need personal service.

SO informative and helpful. Lauren made the Medicare process go smoothly and quickly!read more

Had an accident claim opened through our insurance. After some mixup with Allstate and the Service…read moreKing repair shop that they sent us to, Allstate never assigned "the order" to the location that we had the appointment with and that we're trying to drop off at. This was really frustrating as we don't have rental car insurance and we timed this months ahead so that it could be during a week when we were out of town on vacation. We were notified a couple days ago that the order wasn't assigned, by Service King, to which we emailed John to take care of and his office confirmed would be taken care of. We emailed last night to confirm and make sure that the order would get there since we had the appointment the next day and as of yesterday night, they say order will be there. I go to service King and they refuse to take my car because the order is still not there. I have been calling service King and John's office all morning trying to sort out the mixup. Neither side still has any clue what to do to correct the situation and get the order to the correct location. After securing childcare for the morning and dragging my sick self to the repair shop, I was forced to bring my damaged car back home. Super frustrating. Update: 10 days later from my initial post and haven't received a single update or call from the office. I called them this morning and told John was on another call and someone would need to call me back, but was told the office had been "working on the claim" last week and someone would get back to me before eod. They called me midday and said the repair shop had gotten the info so they should have called me. I call Service King Repair who tell me they just got the info they needed from Allstate and hour ago (!) and proceed to try and help me along. Obv the ball was dropped and they tried to scramble to fix the mess yet again. I do not recommend working with this office. Disorganized and dishonest. If you messed up, at least be up front and on top of making things right.

I can't say enough good things about John and his crew…read more I started with car insurance years ago because they were the cheapest of a few quotes I called, but omg was I lucky. I've had car/boat/landloard/renter/house insurance with John. He has gone above and beyond time and again. Besides always getting back to me with any questions lighting quick, here are a few instances. - I was planning on driving my boat across the country and had some documents to send back, but when I was going to leave Allstate was closed. I was able to call John and ON HIS DAY OFF he still was able to get me on a policy before I left. - When I had a pipe burst and water damage in my house, John went over all the math with me - how much my premiums would go up, the deductibles, everything and made it a very easy choice on whether to file a claim. In the past I've had people obfuscate this type of information but John made is super clear - Whenever I have a question he gets back to me. "My boat stranded me and I had to tow it back? Is this covered?" "Yes, send us the receipt" - He's recommended that I buy less insurance for things that don't matter. He never upsells me. He talks to me about the coverage I'm buying and what it means. Am I passionate about insurance now? I never thought I would be but maybe! Honestly, having an insurance agent and agency I trust has been a game changer.

I had been with my former insurance broker for over 15 years. Recently, I was at fault in my first…read morereportable crash in over 30 years of driving. My rates for this very minor collision went up 90%. I talked with my broker and he said that this was the best he could do and there was no way to bring the cost down. When I talked about this with someone close to me, they recommended I give Tyson a call, and so I reached out. Tyson was able to get me almost the exact same coverage for a very small increase over what my rate had been before my accident. Literally went from a 90% increase to about 15%. He spoke with me at length about what the new policy included and took the time to make sure I understood everything before we made an agreement. On top of the big benefit to my wallet, I recently was out of town renting a car in Las Vegas when I noticed the agency required a copy of my insurance policy (not just the card) in order to avoid having to pay for the rental agency's insurance. I reached out to Tyson who immediately sent over the policy after also suggesting a temporary addition to my policy that would add additional common sense protections in case I was involved in a wreck in the rental car. The addition was just a couple bucks, but would cover things that could potentially be a huge cost in case of another fender bender. That's above and beyond type service already. He even called me about three weeks later to cancel the addition we had added so it wasn't left on the policy with no benefit. Absolutely recommend him to anyone looking for coverage that comes with great customer support.

Easy parking and was able to get in and out quickly with my policies. He was able to provide proof…read moreof insurance fast at a good price

Ken in amazing!! So easy to work with.. He is SO quick to reply to emails even DURING open…read moreenrollment! I was a referred to him by a friend and could not me more grateful. He made a DAUNITNG task easy and stress free and now I have great insurance for the new year! Ask Ken he will help you!!

Ken helped navigate us through the complex process of choosing healthcare. I found his experience…read moreinvaluable in understanding what type of coverage would be the best fit for our personal situation. Recommended!

Moving to the area, I had to update my auto insurance. While at it I needed to add renters'…read moreinsurance too. My carrier put me over to Secord as my handler and so far, so good. Each time I've gotten on the phone with them to handle things, it's always been pleasant. I won't name drop anyone, but I appreciate being helped in a friendly way when dealing with something that I'm not excited to have to do. When I kept getting notices of proof of insurance being required, I was helped out. I don't have a printer so that I could send these documents but thanks to my agent I could electronically sign, and they sent it directly to Progressive, who kept bugging me for the proof of coverage. So, this is a good start. I hardly ever spoke to my handlers back in NJ, and may not here either, but so far, I'm glad that they're pleasant to deal with.

Good rates. Communication pretty good but good use a little improvement. I will use them again.read more