I didn't have an appointment so I walked in hoping they get see for labs. I waited about 30 to…read moreminutes and got my lab work done. Happy to have been seen that day.

Labcorp is a laboratory testing office and this is one of many Labcorp locations in Los Angeles…read more This Labcorp location in Redondo Beach is pretty busy as the Beach Cities Health District is located near the office. I came here for a routine lab tests. [Parking]: Easy and free designated parking garage. No issue finding a parking at 8:45 AM on a weekday. The office is located on the 3rd floor. [Check-in]: I booked an appointment ahead of time. I initially tried to check in via one of kiosks (have driver's licenses or government issued ID ready), but I noticed somehow my check-in was a walk-in visit (visitors can see the status on the overhead TV screen). So I checked in again using the link given on my text message instead (Labcorp will send the link 24 hours in advance) and this time it worked wonderfully. Checking in using kiosks can be a big risk as the visit could turned an on-time appointment into a nightmare walk-in situation (could be waiting for hours) - so use the link given via the text message! [Note]: Friendly phlebotomist and staff at the front counter. Phlebotomist recommended drinking a gallon of water before the blood drawing - two glasses of water before sleeping and two glasses of water after waking up (drinking water helps phlebotomist having an easier to find veins). [Conclusion]: I was able to complete the whole process in 25 minutes. Expect a solid 4-star experience if everything is executed correctly from scheduling an advanced appointment, checking in via the link on the text message, and arriving on-time.

Came back today for one of my least favorite things to do...have my blood drawn…read more I was surprised that I was able to get an appointment when I logged into the website 2 days ago. The phlebotomist told me someone must have canceled when I mentioned it to her today. I arrived about 40 minutes early, but wasn't seen until close to my appointment time as other patients who walked in after me must have had earlier ones. As I watched interactions between staff and patients, I noticed some improvement in service. They must have read their reviews and were a little friendlier. My phlebotomist was skilled and didn't leave me with any bruises. Hopefully I won't have to go back for another year.

Very disappointing experience. Despite having an appointment, the wait was extremely long. I was…read moretold I needed either a physical copy of my lab order or to email it to an address that's only posted inside the office -- something that should have been communicated ahead of time. Even after emailing it, I waited over 45 minutes for them to receive it. Meanwhile, two other people also had to come back to the waiting room to email their lab orders while I was there, so it clearly wasn't just me. When I suggested this process should be explained online, the lab technician rudely responded that she "doesn't manage the website," which felt dismissive and unhelpful. I told that tech that I wasn't comfortable with her drawing my blood, and as I left she I saw her speaking rudely to someone else in the waiting room.

I came to this Labcorp location for some blood work and had an appointment for 7:15 a.m. I was…read morepretty surprised that to see a long line of people who also had 7:15 appointments, along with another line for walk-ins. Despite the long lines, I was actually impressed how efficiently they were moving people through. They only allowed a certain number of people in the lobby at a time, and I also noticed they had an employee helping people check in. I didn't get called right at 7:15 and was eventually called around 7:30, but once I was called in, the blood draw was pretty quick. Overall, not a bad Labcorp location for getting blood work done. There was a bit of a wait, but the process was organized and efficient despite how busy they were.

I am someone who has been to plenty of phlebotomists and I have to say Sharon was the best! When I…read morewas waiting for my turn, I could hear her talking to other patients, very engaged, and has the genuine feel that she loves what she does. She is so bubbly, kind, and wonderful! And the best part is, I couldn't even feel the needle stick! It was such a quick in and out! The ladies at the front desk were also very sweet and got everyone in and out efficiently!

Came here for a routine blood draw and the overall experience was a bit better than I had expected…read more [Parking]: Gated parking lot with one hour free with validation. The first 30 minutes = $2.00 and each additional 30 minutes thereafter = $1.00. Daily maximum = $10.00. Don't forget to stamp the ticket at the Quest office counter before leaving. Otherwise, there should be plenty of free street parking if you come early enough and don't want to worry about parking validation. [Process]: There were no receptionists at the counter at 8 AM. Visitors can use the kiosk to check in or use the online check-in link provided in the email. I clicked the online check-in link and it took less than a minute to complete the process. I arrived at 8 AM and was done in less than 10 minutes after checking in. To my surprise, I didn't have to make a fist and the phlebotomist was still able to complete the blood draw within minutes. The waiting room also has a screen showing the number of customers currently being served and the number of customers with scheduled appointments within the next 60 minutes. [Lab order]: I forgot to bring a physical printout, but the phlebotomist was able to locate a digital copy by searching my name and birthday. Otherwise, customers can email a copy to PSCCWK@Questdiagnostics.com. [Conclusion]: A fairly efficient process when everything aligns from having an appointment scheduled to having the lab order ready.

I usually go to Labcorp for bloodwork but had to go to Quest because of the paperwork I was given…read more After creating an online account and setting an appointment, the process was very smooth and everything was done efficiently and professionally. About the only thing I don't like about this medical center is that you have to take a ticket when entering the parking lot and need to remember to stamp your ticket before leaving the office in order to avoid paying for parking. This is the only medical center in the area that tries to charge people for parking. Not the fault of Quest though.

I went to get my blood drawn and Minnie was my phlebotomist. She was very welcoming and seemed…read moregenuinely interested in conversation with me. She made me feel comfortable and when I asked her if I could lay down she was very kind about it. The entrance to this space is through the parking structure. I originally went through the entrance on the south side which is not the correct office.

I hate getting my blood drawn and have had really negative experiences in the past at other clinics…read morebut my experience with Osanna at the HB location was amazing. She was really gentle and I didn't even feel the needle go in or out. Would definitely recommend her if you hate needles too.

I had a great experience here! Natalie was very efficient, friendly, and quick. I was sent through…read moremy job for a Live Scan and TB test, and although I didn't need an appointment, appointments are encouraged since they can get busy. Luckily, I was able to walk in without an appointment. I checked in, filled out a couple of questionnaires for the TB test and Live Scan, and the entire process went very smoothly. Natalie handled everything quickly and efficiently, especially considering she was the only person working at the time. I really appreciated how easy she made the whole process!

Got a TB done. Service was somewhat quick . The iPads they have are pretty slow I had one ipad…read morefreeze while I was fill out my information. The staff was very helpful and letting sit extra because some times I faint. Took my time then I was ready to go. Staff was friendly

Today I received bad care. I'm really surprised because I usually feel safe and taken care of. The…read morephlebotomists at my previous law draws were cordial, friendly, and gentle. I literally had blood drawn and I didn't even know they stuck me. For over a decade I've had to get regular blood draws from several facilities and many many blood draws when I had cancer. I got needle anxiety from all that poking but I always felt minimal or no discomfort. But today Jorge seemed hellbent on making me feel uncomfortable and insignificant. 1. Rushed me when I was opening my purse to retrieve the ID and insurance card he already asked for 2. Did not acknowledge said cards when I handed them to him. He snatched them from me and walked off without a word 3. He did not ask which arm I preferred for lab draw. In all my entire life as a human being the person who takes my blood ALWAYS asked which arm they could use. Even in a busy Emergency Department they take the time and space to ensure my patient rights and autonomy are honored. I was stunned into silence. But luckily for Jorge he chose the correct arm. 4. He setup and jammed the needle into my arm. No warning. No preparation AT ALL. He just stick me and I was in a lot of pain. I wanted to cry or yell or yank my arm away. I didn't. But I did let him know k was in a lot of pain. He didn't apologize or even seemed like he cared. 5. I asked why didn't he tell me that he was going to poke me. I don't like needles. Having survived cancer and all that poking and poking left me wary of blood draws. EVERY SINGLE BLOOD DRAW BEFORE TODAY has included anticipatory guidance. Jorge said he hadn't heard of it and some people prefer to be poked without being told in advance. I explained that anticipatory guidance is important and he should've given me a choice to have a gentle warning instead of an out-of the-blue painful jab. Another patient overheard our conversation and she wholeheartedly agreed that anticipatory guidance is important. She even explained what it meant since Jorge claimed he was never taught this concept. 6. Jorge shows me a blood tube and asks me to confirm my name. By this point I have no trust in this man. He seems hostile for some reason and is short with me. I'm still upset from his painful treatment of my arm. I ask to visually inspect the tube label closely since I didn't have my glasses. Then I ask to see the remaining tubes which he hands to me....lies them on the table ... when I ask to inspect all of them. I don't trust him and wary of his attention to detail at this point. This review will not be a surprise to him because I told him this was the worst blood draw ever and I've dealt with constant poking with cancer. I was forever being poked and it made me never want to see a needle again. Not because of pain but just emotional wear and tear of that phase in my life. Today when Jorge hurt me it made me feel unsafe because I wondered if had deliberately held back gentleness or a technique to prevent discomfort and anxiety. He was in a funk and I paid for it. If he had further complaints the lab draw station should seriously consider if he's in the appropriate role. And ithe other patient gave me a pittying look. She concurred that she prefers anticipatory guidance to help prevent anxiety and feat of being poked. But nope. Jorge only responded that some people don't wanna know. Well I do and that's my right

I got yelled at in front of the whole lab because I was trying to collect a hat for a stool sample…read morefor a friend of mine and didn't know the name of the order or doctor. My friend came in and they didn't even ask them for the name of the doctor or the order but they got the hat immediately.

Needed to have my blood drawn for my annual physical . This was one of the options on my sheet to…read morehave blood work done. So i went in here i was a walk-in they don't take appointments. Staff was super nice. They got me in right away took my blood and out the door I went 10 minutes . Waiting area was nice and clean. Lots of seats for everybody. Nice and warm inside. Will definitely use this location again.

This place is horrible. I had an appointment at 12:30pm was waiting outside of the door of the…read moreoffice at 12:15. I had an appointment and no one told me that I had to pull out a QR code if I had an appointment only until after I waited 40 mins just to get a routine blood draw. They need to have a better system in place. There was a lady that told me I was on the list for the appointment--NO MENTION AT ALL about a QR code. When I approached the front desk lady after I had waited, she then told me about the QR code. All the meanwhile they have a stapled list of names of people with appointments. Ridiculous. They really need to give better instructions to their patients.

I had a routine lab work completed at 3440 Lomita, Torrance office, which is one of my favorites…read more I have tiny veins and majority of the times, hospitals, lab offices, doctor offices have problems seeing my vein. I normally hate when I have to do lab work, but for my health and well being, I know it must be done. This office on 3440 Lomita, Torrance always complete my lab work with no problems. However, I had lab work completed today and the person who completed my lab work was the best I have ever had since I have been having to do lab work. She did it with ease and I felt nothing!!! I normally do not write reviews but I was so amazed at her expertise. She talk to me and made me feel real comfortable. I guess she notice that I was afraid. I was still waiting for her to put the needle in my vein until I look at my arm and seem she had already completed one tube and was on the second tube. She was awesome!! I wish I could get her every time I go but she assure me that all the ones who work in this office was great. Her name was Diane F. Well, I don't know if I am going to get Mrs. Diane F again, but I am going to really try to get her. If I don't get her next time, at least I know I will be comfortable in getting my lab work at this branch. She will definitely be on my "Christmas list". Also the receptionist at the front desk was very nice. Well, this is my Place from now on. N.C.

I had several X-rays and my mammogram done at this facility and my service was excellent…read more In the front desk, Hilda pleasantly greeted me and checked my insurance co-payments. She also gave me payments options which was wonderful. I was a walk-in and was told the wait would be 45 minutes. 45 minuets later, LeeOn the imaging tech escorted me to the back and performed my tests with ease. Everything was complete within 10 minutes and I left with a CD of my images. I was so Pleased with my care that I made an appointment for my mammogram the following week. I arrived and was escorted back at my appointment time. Jill, the mammogram technician, performed my tests with clear instructions and gentleness during the images. Everything was complete within 15 minutes. This is a great imaging center for X-rays and mammograms and I highly recommend this facility.

Very clean and modern facility. Staff have a great attitude. Great standard of care quality. Any…read morekind of test or scan. Very convenient location.