For 35 years, Dr. Hawkins has been more than just our family doctor--he's been a steady, caring presence through every season of our lives. His calm manner, kindness, and genuine concern for each of us--myself, my wife, and our now-grown children--have meant more than words can express. It's hard to imagine not seeing him after all these years, including our little "chats," but we're so grateful for the many ways he's cared for our family and countless others. Though we'll deeply miss him, we're truly happy that he can now take time for himself and enjoy the next chapter of life he's so richly earned. We wish him every blessing and much happiness in the years ahead. read more

Dr Hawkins had been my primary care doctor for 35 years. He took over for another doctor that had to retire. I am saddened that he has retired. His quiet mannerisms and friendly smile fitted him well. I feel like I've lost a family member. He would always talk with me about other things. He gave great advice. The fact that he took that extra time, you don't get that with doctors nowadays. Dr Hawkins is one of a kind. I will never have another doctor like him. God bless you Dr Hawkins! I will miss you so much! read more

Dr. Hawkins was a really caring physician. Dr. Hawkins took great care of my health with his knowledge and guidance. The years I spent under his care were just amazing, and I never had second thoughts about his care and that's because he spoke with me not to me about my care. Not only was he was a great listener, but he actually spent time with me to make sure I understood what we were doing not what his was doing. When I heard about him retiring I had mixed feelings and I was so lost because I no longer had my safety net. Dr. Hawkins, it's now time for you to care for yourself and give all the love, attention, and caring to yourself for your well-being now. I will truly miss you, but I also want the best for you and with that being said please enjoy your retirement as best as you can and take care of yourself. RG read more

You were my doctor for 35 years. Glad you retired to take care of your own health. The long hours and excessive paperwork are not healthy. I hope you feel better. Paul read more

Dr. Hawkins and his entire staff are nothing short of superb. I moved to the area in 2009 and he has been my PCP ever since then. Plain and simple, I wouldn't even consider seeing anyone else. Again, the support staff also deserves a ton of credit. They have been responsive, caring, professional, and helpful with each interaction over the years, and that's not easy with cranky/sick people around you all day! Just to put it out there, this is my only review. Dr. Hawkins and his work family are so great that I felt the need to give them the proper praise. read more

Best Doc ever! He takes time to talk to his patients. There is no rush to get you in and out. I have trusted this man for the past 30 years. Bottom line - he can never retire. read more

Im going to miss Dr Hawkins. His been my doctor for a few years now. Going to another state so I'm to miss the staff and great customer service. The people are very friendly and do whatever it takes to help you out. Finding a good doctor is not easy. You have to do alot of research and hopefully you'll find someone whose honest and cares about your health and your family. read more

Fast, friendly, service. Waited less than 10mins. Dr. Hawkins is a super doctor. Very calming and sensitive. He's been my primary for almost 20years. read more

Dr Hawkins has been my GP for years and I just love him! I always feel like he has all the Time in the world for me and he is a very good listener and makes me feel calm about whatever thing I am worried about at that time. He is a wonderful caring compassionate doctor that I would recommend in a heartbeat. read more

Dr. Gene, has been my primary Doctor for several years now! It's important to note, I, you, we have many choices in care givers & I'm very happy that I chose Dr. Gene to be mine. Simply the best care you could ask for. read more

One of the Best Doctors I have had in my life of 78 years. Listens, reacts and quickly does what is needed!! read more

Writing again to update with... Dr. Hawkins remaining a most excellent Doctor. I had a zoom meeting with him as our appointment. He brought the same professionalism and quality of care as he has in face-to-face visits. Thank you once again Dr. Hawkins after all these years. read more

Dr. Hawkins has been my primary doctor for years, most fab! Doug Olson read more

I figured an appointment at 7:30am is a safe bet to not have to wait too long, right? It turns out the office was locked until 7:40, and then I sat waiting for another 45 minutes. Not friendly staff and CNN Health on the tv disguising big pharma marketing as medical advice is tiring. Dr. Hawkins is competent and has a good bedside manner but is clearly over-worked. I feel bad trashing him because he seems like a good doctor, but his office and staff really make this a rough experience. read more

He moved to a new location without any notice to his patients. I have a medical problem that needs attention today...not in a week. According to his new medical partners, all of his patients are "new to them" and as a result are relegated to the back of the line when it comes to importance. Hawkins is a nice doctor who insists upon surrounding himself with the rudest, most inadequate staff I have ever had the displeasure of meeting. On my first visit to his PCH office in 2007, I signed a confidentiality form allowing my medical records to be released by my previous doctor to Dr. Hawkins. The staff, who couldn't take the time of day to turn their heads, eventually took this sensitive form from me and LOST IT. Lost it. These are two isolated incidents in a chain of rude, disappointing behavior I have experienced in past years. For the most part, I have my specialists write any extra prescriptions for me that I might require for allergy medication, etc. Hawkins has now made himself even less accessible in his move to the new office. If you get sick, make sure you plan to get sick one week in advance, otherwise, just go to Urgent Care. I don't understand the health care in the South Bay at all. AT ALL. Nice doctors use horrible, rude "medical billing specialists" to deter you from ever using their services. Bascially, you are overpaying for health care because HEALTH CARE IN THE SOUTH BAY IS AN OXYMORON! Do not waste your time with this GP unless you want to be made to feel like a 3rd class citizen from a person with a year's community college education. read more

Dr. Gene Hawkins What a great Doctor, My husband and I have been going to him for almost twenty years. He watches us carefully as we are getting older. We make him laugh and that is great. Weve had some heavy duty illness in the past and Dr. Hawkins, sent us to the right specialists and got us on the rode to good health. We see him for our yearly and if anything comes up for regular appts. I would recommend him to anyone who wants a straight answer and a great follow up. Phyllis A. and Miles A Lawson Sr. read more

I agree with pretty much all the reviews I've read on the net about this office. The Good: - Dr. Hawkins seems like a competent doctor and I've always trusted his diagnosis and treatment. He also has a good bedside manner and from time to time will even tell you some interesting and funny stories. Not living in the South Bay any longer, I shall miss these. The Bad: - The place looks like a free clinic. I think someone else said this too. - The staff here isn't friendly at all, especially the Asian girl at the front desk who always seems to be in a bad mood. - While you wait 20 minutes for your appointment, you are subjected to Big Pharma ads on their TV that play over and over and over. I found this very annoying. If Hawkins had a better staff in a better office, I'd give more stars. read more

Dr Hawkins has been my physician for ten years now. He's caring and helpful every time. His staff greets you immediately and checks you in in a timely manner, with very little wait. My very last visit was less than 30 min. I no longer live in the area that he serves, but will continue to make the drive solely based on their exceptional services to their patients. read more

Dr. Gene Hawkins is the only physician I've ever had. He was very professional and the best listener from day one, I never had to look for any other doctor. It's been almost 29 years. I understand that people complain about appointments and waiting time but that is out of his reach. I'm so glad that he is in his new location with better people in the front desk, if you know what I mean. No more windows and no more moody receptionists. Rosie Bittman Redondo Beach read more

Been a patient of Dr Hawkins for 6 months. Liked him when I had my physical. Extremely disappointed when I called today to get an appointment for my bad cold and trouble breathing. Spent 30 minutes on hold only to be told the earliest I could see a doctor would be in three days on Wednesday. Not acceptable! Found an urgent care to goto, providence medical group. Took 2 hours but saw a very nice Dr Angelo and was diagnosed with pneumonia. Got my prescriptions and feel better already. Glad I didn't wait 3 days. Time to find a new primary care physician. read more

Dr. Hawkins is a wonderful soft spoken person and doctor. He is caring, easy to talk to and explains things thoroughly. He never rushes you and he is a good listener. I have been his patient for over 25 years. I have referred my mom, father, boy friend, 2 friends and my pastor and his wife are all patients of Dr. Hawkins and they speak highly of him as well. His staff is very professional and courteous. When I have had an emergency, I can usually get in right away the day I called or the next day. I hope he never retires! read more

Went there for pain in the back and doctor mentioned that he will refer and contact me back. Its been 32 days, I called 2-3 times, no referral has been even initiated as the doctor office was busy. They dont seem to care about their patients. read more

Wow. All the positive reviews about this extremely calm, compassionate, and wonderful doctor! I had to see him because my normal Primary was unavailable. My experience was so pleasant that I'm actually changing my primary doctor to Dr. Hawkins! read more

Great experience. Friendly staff, and I did not have to wait at all for my appointment.

Dr. Hawkins is a great doctor in my experience. I am disappointed to see bad reviews that go back many years, I don't think that represents today. I have seen him for the 4 years I have lived in Redondo and had good visits. read more

Dr Hawkins has been my primary physician for a few years. He is patient, listens and explains health issues and treatment. During this past year of going through cancer treatment he was the only non egotistical doctor I had who actually helped when I needed medicine to help with some of the side effects of cancer treatment. Terrific person and other doctors could learn compassion and bed side manner from him. I would highly recommend. read more

I am thankful for the care I have received from Dr. Hawkins and his staff. I'm always able to get a quick appointment -- my last one was arranged for the same day I called. Short to non-existent wait times upon arrival for appointments. Dr. Hawkins is thorough, attentive, and generous with his time. I have had a great experience with Dr. Hawkins and his staff, and I highly recommend him as a fine doctor. read more

What can I say? Dr. Gene Hawkins is a fabulous physician. I saw him today for a routine check and was once again struck both by his competence and his manner. He treats his patients with compassion and respect, and is really something of a throwback: a genuine family doctor. I have been his patient for over 25 years, and he has become the primary care physician for my entire family as well as a decent number of friends, colleagues, and relations I have referred to him over the years --- all of them uniformly happy with his care. God bless Dr. Hawkins. read more

I have had the pleasure of Having Dr. Hawkins as my primary physician for many years and I feel fortunate that I found a Dr. that listens and provides plausible, realistic feedback and best health related option(s) that take into account, my lifestyle, my interests and for a happier and healthier life. Tells it like it is, from preventative measures to options to consider and makes sure he is in the loop to monitor results. read more

I been his patient going on almost 10 years. I love how he never rushing in or out of the room on the the next patient, he really show compassion for you as a patient, which is hard to find now days for some odd reason. I also like how he takes the time to really explain information that you may not understand. He just recently move to this location and the nurses customers here is way better than at his pass office. So kudos the Dr Gene Hawkins and his new staff at Torrance Memorial read more

I have been seeing Dr. Hawkins as my general physician for a few years now. I mainly see him for my annual pap. Everyone on his staff is very kind and helpful, Griselda has been very helpful in getting me referred to a specialist. Dr. Hawkins is also very friendly, easy to talk to, and always checks in with me to make sure there aren't any other questions on my mind. My appointments never feel rushed. I have recommended Dr. Hawkins to many of my coworkers, and am very happy to have him as my general physician. read more

I really do like Dr Hawkins. He has a bedside manner that is hard to find. He never rushes out of the room. He makes sure his patients feel heard and complete. Often asking if there are any questions He goes above and beyond in customer service. But like other reviews - I agree the staff is HORRIBLE. The receptionist took it upon herself not to allow any further refills on my prescription- until I seen the doctor. Well I no longer have insurance. So they wanted over $100 just to see Dr Hawkins. She refused to ask doctor for just a few days of medication till I could get the money together. They were rude- not willing to try to help at all. I explained the risk of having a seizure if I suddenly stop the medicine. They could care less. I won't go back and it's sad. Dr Hawkins deserves better staff. read more

Dr. Hawkins is awesome. I saw him for 8+ years while I was living in LA and always a positive experience. Don't be phased by the low rating - it seems people only go on yelp to complain so hope this helps balances it out. read more

I love Dr. Hawkins & his staff. The girls in the office are awesome, good customer service and the wait is worth it. I recommend the doctor to anyone. Every time I go there the staff have a good sense of humor. read more

I have visited Dr Hawkins every several years or so over the last 20 years. He has always been friendly and professional. I seldom go to doctors because I won't take prescriptions unless I have something life threatening like pneumonia, but when I do I have full faith in his abilities and care. If you are worried about wait time, go on a Monday when it's less busy. He accepts walk ins. read more

Dr Hawkins is very friendly and has a lot of patience listening to your concerns and exploring options. I highly recommend him.

Easygoing style. Went for routine appointment was very personable and did not seem rushed. Will continue to see him.

I just called and they said they are no longer taking new patients which sucks because I have been searching over a year for a doctor who clearly loves his job and is clearly a good person to their patients. Any other recommendations to other doctors? I am tired of looking. read more

Beware of this office. Dr. Hawkins seems to be a mildly competent doctor, but he is clearly overworked. A month turnaround for appointments. Long wait times in the office. One example: I was instructed by his office to take a sample to a nearby lab in Hermosa Beach and I'd have results in 3-5 days. Weeks later, I hadn't heard anything from the lab or from Hawkin's office so I followed up. They hadn't yet received results. I waited another week. Still nothing. Once again, I followed up. The nurse ("Yadera") said the lab had lost the sample! I asked why no one bothered to contact me since so much time had passed. She said "Dr Hawkins has over 100 patients and he gets very busy." So that's an excuse to ignore the well being of your patients? Until Hawkins decreases his patient load to something more manageable, I'd steer clear from this office...where clearly you are a NUMBER. One more thing, he referred my wife to an orthopedist to examine her injured foot. She questioned him about this because podiatrists examine feet, not orthopedists. Hawkins firmly said she should see the orthopedist and not question his expertise. Sure enough, when she called the ortho to schedule the appointment, the orthopedist said he couldn't help her and she needed to see a podiatrist! It's sad when you are more informed than your doctor! read more

went to dr hawkins for a chirping in my ears and he said it was probably some hearing loss, and then prescribed valium. really?? so i went to an ear specialist who tested me for hearing loss and told me there was none. bc of my hmo plan and dr hawkins being my primary physician, he needed to approve my ear specialists' treatment plan. the ear specialists mailed and faxed the letter to dr hawkins office and they lost all the letters. calling to dr hawkins office is also a joke. hold for 45 minutes while his staff rudely ask you what you want, then put you on hold, then someone else picks up and you have to re-explain what you're holding for. three people later, you may or may not get someone who knows where to look for your answers. the place itself looks and feels like a free clinic. and i hate dirty, smelly bathrooms. the toilet seat was speckled with dried up urine dribbles. there were at least 7 other urine samples behind the cubby door in the bathroom when i left a sample. how is this not a chain of custody or health issue? not to mention it stunk bad like the samples had been there for hours. lastly, they are closed for 2 hours over the lunch break. i mean really? the office could stand to be better managed. i would suggest that dr hawkins's office is great for his walk-ins if you have a common cold or something basic. but for anything more complicated than that, see another doctor. read more