Oh my goodness! I recently switched to this medical office from another one in the same system. I…read morehad liked the other one, but my doctor's schedule had changed, so on some recommendations, I booked an appointment with Dr. Mejia's office. I LOVE the office and the doctor! I was greeted by everyone in the office warmly. The office was super efficient and everyone was clearly playing on the same team to ensure great care for all patients. The nurse/medical assistant who works with Dr. Mejia was also awesome, and followed up with me at the end of the visit to make sure I had any follow-up or prescriptions the doctor had mentioned. Everything was timely, efficient and just kind and respectful. I can't recommend the doctor and this office more highly!

Dr. Mejia, is an excellent doctor. He listened to everything I asked and shared his knowledge and…read morewisdom to help guide me down the path to fix my issues. I'm really lucky and blessed to have Dr. Mejia as my doctor. Thank you, so much

My previous doctor retired after 35 years so I had to find a new doctor. He was excellent, but now…read moreit was time to move on. I actually found Dr. Shintau Lin by chance. I called the office to set up an appointment with Dr. Matthew Mejia who I had seen before when my regular doctor was on leave for a while, but he was booked up for months and Dr. Lin was recommended to me and had openings. I was behind in my annual physicals and needed it soon. She was available and I am glad found her. She is compassionate, thorough, and looks for preventative future measures to procure. She recommends needed vaccines, procedures and therapies. She answers my questions with clarity, provides feedback, listens well, and does not rush me.

My daughter and I have Dr. Lin as our Primary Care Physician and she has provided excellent service…read morefor both of us!!

Unfortunately, my experience with this office has been consistently frustrating. Communication is…read moreextremely slow, and when my primary doctor is unavailable, other providers do not seem to review patient records before responding, if I get a response at all! I usually have to call multiple times in order to get any kind of follow up. This has led to avoidable confusion and delays. I've also experienced prescription lapses due to poor internal coordination, and the office staff can come across as rude and dismissive. The doctors are excellent, but the support systems around them are disorganized and inefficient. I've been coming here for years and have consistently been disappointed. Until those issues are addressed, I cannot recommend this practice and will likely be moving out of this network.

Cannot get in touch with the office. On hold now for over 30 minutes. The last time this happened…read moreI called from my cell phone and drove 4 miles to talk with. When I got there the staff was just sitting at the desk doing nothing including not answering phone. Texted the Dr days ago and got no response. Go somewhere else not here.

I feel vey fortunate to have had Dr. Lui as my primary care doctor for the past 13 months The…read morequality of care that she and her staff have provided is flawless. She is always prepared, is generous with her time and her follow up is always timely. The advice that Dr. Lui has given me has changed my life. I've lost 18 pounds, improved my BP by 10-15 points and my labs have improved significantly. I thank her every time I have the chance! I'm pleased to add another 5 star rating to all the rest. Bob P

Dr. Lui is absolutely wonderful. She is kind and thoughtful and cares for three generations of my…read morefamily including myself, my mother and my daughter. We all have very different needs and Dr. Lui and her staff support each of us with thoroughness and warmth. The office is communicative, proactive and above all kind. We are so grateful for Dr. Lui's outstanding practice.

The office experience has always been excellent. I started being a patient in 2023 at his El…read moreSegundo location. Dr. Alvarado is the utmost professional and from day one was very receptive to my concerns. He is excellent at explaining diagnosis and complex systems. Always willing to listen and never dismisses any thoughts. I went to him for knee issues, but have stayed because he's the best.

Very considerate medical care - straight forward communication approach. Highly recommendread more

Very formal, a bit cold but quality care for what type of service it is. A decent care facility in…read morea not so great area. Bad bedside manner.

I like the doctors in this office, twice they've missed something for lab testing, and availability…read moreof appointments is fairly bad compared to other locations. Can't get an appointment on the app here for a week or two out at the least. Every other location I've been to in OC, Santa Monica, DTLA, even Phoenix always has some availability well within 3 days.

This is an honest review so bare with me - too often in today's medicine things are dictated by…read morebottom line numbers with insurance and meds. We all know that most docs that take insurance are all stressing about making sure they see and take care of their many patients. Not always an easy task, especially when docs themselves have bosses to answer to. The whole health system can be hard to navigate for all of us. As such, I did have a miscommunication with Dr Tarpley, through no fault of either of us - just one of those miscommunications that can happen to us all, despite best intentions. Much to his credit, when he was alerted to my concerns he took the time out of his weekend and a special family celebration to call me and we were able to discuss my medical issues. He also made sure that from here on out I know exactly how to get in touch with him. He did not "need" to call me as promptly as he did, but he made the time. That is the type of doctor you want to have. He has a very kind way about him and is a gentle soul.

It is impossible to schedule an appointment. I had to reschedule my physical because of travel…read moreplans and was offered an appointment that is 8 months out. The office staff is unprofessional and rude. Avoid if possible, there are much better options out there.

Well, because I have a opinion and am frustrated that they refer to doctors who won't actually…read moretreat you. Another person said the same thing. I had gallbladder stones that gives me heartburn. I had elevated blood sugar and they do nothing! I have an utterly destroyed back, with pain so bad it literally wakes me up and my live in often will come see if I am Ok. They give nothing for pain! Nothing! Then she refers me out of network. So, yeah l am on SSI and supposed to pay over $250 For out of Brel doctor? Then the joke of a surgeon does not want to do the job and his pain mgr doctor didnt even personally see me. So, how do they respond at my frustration. They lied about sending me letter over alleged stmts and lied about letters I never received no place in the "my chart" so they fire me as a patient for this incompetent discrimination!!! Unreal!! Dishonest and unprofessional..no taking responsibility for the sub par care and they think people are too stupid to see what they are doing! I never worry though Karma has Always brought the universe back to even!!! I know a LOT of people in the business...I could not even get a second opinion! Wow! Yeah by all means blame the 64 year old disabled lady- pathetic Anosignosia BIG TIME!

FYI: Dr. Taylor is no longer at the Manhattan Beach Torrance Memorial office. As of 11/2023 she's…read moreat Hoag in Lake Forest/Foothill Ranch. Dr. Taylor is a wonderful, caring, attentive doctor. I absolutely LOVE her. I went to her for about 15 years. She listens to your concerns & addresses them. She goes out of her way to make sure you're well cared for. After we moved, I continued driving an hour to see her. I only stopped seeing her after she moved her practice to South Orange County. That was just a little much for me to drive. My family member, who works in OC, continues to see her. I still think about going back to her new OC office.

Dr. Brandon Shiau is AMAZING. Not only is he thorough and respectful, but he completely helped me…read moreget over my fear of male doctors. I had to once file a police report against a male Doctor at an urgent care in El Segundo for sexual assault and so I was so nervous to see another male doctor. HOWEVER, Dr. Shiau ABSOLUTELY AMAZING. He knows how to carefully examine women and I couldn't have felt more safe. Thank you Dr. Shiau for your kindness and for giving me hope again. What started as a regular doctor visit, ended in a therapeutic experience for me. I feel relieved. I highly recommend Dr. Shiau. He took a lot of time with me and wasn't rushed at all. I felt safe, secure and comfortable with him. So happy to have met him. Also would like to add that the nurse Blanca is so sweet so kind and did an amazing blood draw on me. !!!!

I've been seeing Dr. Diane Kim for about 8 years. She use to be up in Santa Monica but recently…read moremoved down to the South Bay-- which is great since going to Santa Monica was far for me. She is honestly the best doctor i've ever had. She is easy to communicate with and quick to answer questions via the UCLA app. She has also been a lifesaver helping to fill the gap and write rx for me when I've had difficulty seeing a neurologist for a headache condition. Thank you Dr. Kim.