Tim Nash came and was on time and communicative through the whole process. He also had some great ideas that improved the quality of the house. The price was fair and in line with others but they were able to move faster and had all services we needed in one place + financing. Diego and his crew were professional and respectful. The work started early and while it took a little longer than everyone expected they stayed full days and got it done. Sam from production checked in multiple times ready to solve problems but thankfully everything was smooth. Oh and I was a little worried about the Simonton windows after the Pella read more

Dodged this bullet. Got a quote with replacement windows after I discussed with Tim Nash that we wanted only new construction with nailing fin (we have to replace most of the trim anyway, which they were going to do!!!). Was quoted low-end Simonton box-frame replacements, and it was crazy expensive compared with 3 other quotes I got. Estimate was also vague, with no detail as to the work that would be done. Oh yeah...and the one follow-up email I got was to inform me that prices would be going up 5% in the next several days, despite the fact that the quote stated the pricing was good through 5/15/21. Run. Run fast and run far. read more

Don't walk...RUN away from Allied Siding. Horrible experience that dragged out for way too long. You know when the contractor shows up with his guys to do big siding job without ladders...you're in trouble! read more

Don't walk...RUN away from Allied Siding!! Even though the job was decent in the end, it was pure hell getting there. You know when your siding contractor and crew arrive to do the job with no ladders...you're in big trouble. And believe me, it just went downhill from there. read more

I used Allied to replace windows and install Hardie siding on my house and they did great work. The windows took awhile to come in as expected but once they did Edgar called and we scheduled time to get them installed. He and his partner showed up on time and completed the job. I went with the mid grade Simonton windows and am completely satisfied. The following week the Hardie siding was delivered and that part of the project began. Diego and his crew take pride in their work and made sure everything was done to my liking. The finished result looks great! read more

I've never written a poor review for any company. That should give you a sense of my frustration level. They do a great job selling you on what an outstanding company they are but once you sign on the dotted line, forget about it. Allied hired a contractor that didn't show up twice - and when he finally did show up he put one window in and said he needed to get better equipment and would be back In a "couple of weeks." I protested and said that this would be the second day I had to take off work so he said he would be back Monday (in 7 Days). Spoiler, he didn't show up. I called allied to complain and was told that they've been having a lot of problems with this guy. Huh? Why use him then? I had to insist they send someone the same week and they did. The new contracted out in all the windows e Celia for two large windows and the French doors. Why? Well, because Allied measured wrong. On two different ocassions by the way. Up until this point - no one at Allied management has apologized nor called me. In fact - I have two emails out to the Austin manager that he hasn't responded to. But put a pin in that for now. As soon as the new installer called to tell me the doors and two windows were measured wrong I called the Houston corporate office to at least cancel the doors (2k) and was told it was too late. Now...it has been aproximatley 4 minutes since I learned of the issuer so imagine my surprise to hear that they are saying it's too late. Interesting. I said again that I wanted the doors canceled and confirmation that they were cancelled. That was two weeks ago- no confirmation has come. Nor an apology. So, I've got two large windows and Frenchman doors in my garage - that don't fit. Two weeks ago I asked that these be taken away. You guessed it, folks. I took a half day so they could be picked up and no one has shown up. When did I start this window process by the way? November. It's now March. And again, after four calls to the Houston office and two emails to the Austin Branch manager and sales manager...no call back no email back. No apology no offer of rectifying the situation. I saved for two years for these windows. So...this has been awesome. As I write I still haven't no idea when or if the other two windows will come in, when they will be installed or if my doors have been cancelled. Good luck if you used Allied. read more

Absolutely stay away from this company. Failed to get work done on schedule, but still wanted to be paid on time. Failed to perform work for which it billed that was not obvious to the eye until building inspector said no insulation in house. Literally took months to come back after acknowledged work not done. Even after doing work, failed completely to finish one room. Have been waiting months for the to come back; haven't shown up. Spoke to Tim Nash, said would send people out; never showed up. Now doesn't even return phone calls. Asked to speak with Tim's supervisor. Given the name of John Culver. Have left numerous messages without decency of return call. read more

Beware....The Worst Customer Service I replaced my whole house windows with Allied Siding & Window for total of 22 windows and spent more than $15k. The process of buying was great UNTIL 1 bathroom window that they said will be ordered and installed on the installation day ( in which I already have paid off all ). On the installation day, they installed 21 windows and they said the did not have the bathroom window and it would take them 2 months to order. Which I am surprised because they promised would ordered and installed on the same day of installation. As you know that I have ordered and paid on May 2017 for ALL 22 windows. After I waited for 2 months and called them many times, it seems like they don't care to installed my last window. I called them many times but once again they seems like do not care with their own customers. I have been waiting until right now and they never install it. I asked them to give me credit but they said no. They said," We already ordered your window and your window is at our office and you need to contact our installer. WHAT??? Did I pay everything with the installation cost? Why now I am the one who need to call them and "begging " them to install my own window? After I called many times and promises after promises - they never deliver their promise. And I am still ending up with a disappointment with their services and promises. read more

We had allied replace all of our windows on 2 story home. While most of the windows have performed flawlessly, one has been leaking since installation. They didn't fix it in follow-ups after the install. They charged us when they returned later to "clean the weep holes". We're still having trouble with the same window almost two years later. Go somewhere else for your windows! 5 yr update- now the windows on either side are destroyed by water damage. This has probably been going on for more than a year, but we didn't see the damage behind the drapes! read more

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I sent an email thru their website requesting they contact me so I can get a quote. No contact in a week, so it's not starting off very well and we are looking at other options. read more

As a return customer I had expectations that Allied would provide us with great customer service and an excellent product however I have never been more disappointed or treated so terribly by a company. According to the contract we signed, a "certified installer" would install our 8 windows that we were having replaced, 3 of which were on our 2nd story. Allied sent one man without a ladder to do this job in a "guaranteed one day job". This man was subcontracted by Allied and not a certified installer. The windows were not installed properly and our personal property was damaged during the installation. Allied then sent another team of installers that were not certified to fix the issues and repair our property. This took another 8 days. After they were finished one of our windows was still not working properly and we are still waiting for them to complete this project. I have personally been insulted on numerous occasions by the sales person and the project manager. At one point she even threatened to pull her team from the project and put a lien against my home if I didn't pay in full for the work they had completed. I was so offended since I had missed several days of work, had to purchase wall and exterior paint and reschedule many appointments to accommodate their incompetence. This "one day job" has been going on since the middle of April and sadly is still not completed. They did offer us a "discount" since we were "inconvenienced" but it was not even enough money to cover the paint I had to purchase and time I had to take off of work. We even had a phone conversation with the CEO and while he said all the right things, he and his team have not delivered on their promisesI DO NOT recommend this company to anyone. Buyer/consumer beware. UPDATE: it has now been over 5 months and our job is still not complete and NO ONE is responding to my calls and emails. I have a sash that does not fit and the second replacement that they ordered is, again, the wrong size. The customer service is appalling and we are considering legal recourse. read more

An 8 day projected job turned into 5 weeks. The crew didn't even have a chop saw, table saw or scaffolding. After 3 weeks I was about to lose my cool. Rediculous lack of common construction practices and sense. The two outside electrical outlets were just left bare wires. Im now having outages on one side of my duplex from the outlets that don't work on the inside from the construction. No telling how much I'll have to spend on electricians finding the issues. Allied never returned my calls and messages I left. Don't even think about using this company. read more

What a Nightmare. Salesman said we'd have our windows and siding installed within a month, and 3 months later we were still calling to find out when installation would happen, No call backs until we wanted to cancel the contract. Windows went in fine, although the small area of siding and trim that should have taken 2 days took almost 3 weeks. Stay away, not worth the aggravation. read more

While the windows they installed are ok, their workers steal from you. They stole a watch, a sterling silver decorated western belt, and two air impact power tools. When I called to report it all I got was denials. How can the salesman deny when he hasn't even spoken to the contractor. No follow up or apology. Don't use this company. It's a weird thing to have strangers inside your house anyway, but to have them go through your stuff and steal left me feeling gross. And out $600 of personal possessions. read more

Absolutely the worst customer service of any company I've ever worked with. They put siding on my home about a year ago, and I ended up with loose shingles in several places on my roof around where they did work (e.g. dormer windows, by covered patio, etc.). I've been trying to get the roof repaired for 9 months and can barely get a response to my emails. If you want a company that stands by their work and provides good customer service, hire someone else. read more

I contacted Allied with a last minute project of adding siding to my home and they were prompt getting back to me and even fit the sales presentation in to my very busy and crazy schedule and he came out on a Saturday morning to meet with me. Dave was a wonderful sales person who knew the product well and working with John at the beginning to get this all set up was a pleasure. The estimation process was made quick and easy. read more

What a great experience! Allied did a GREAT job with the entire project. Their work looks outstanding! Considering some of the horror stories that I've heard about home improvement companies, I was impressed that they do not require a down payment. They didn't collect any money until the job was done. That really put my mind at ease. High caliber company! I would certainly recommend them to others! read more

Allied Siding and Windows is a great company - dependable and does great work! Everyone at the company from Tim, who visits with people in their homes to Leonard, the owner of the company is a great person to deal with. They truly care about their customers. It's no wonder they've been in business for almost 30 years! read more

They where not done are house was not close due to the freeze and we got busted pipes They where working on the house durning the freeze!! That is not true read more

I really wanted to be able to give Allied Siding and Windows a five star rating, but cannot do so for several reasons. In September 2017, I had our whole house siding replaced with Hardie plank siding, a new sliding patio door installed, and gutters installed on the back side of the house. The salesperson Tim was very polite and came up with what I considered to be a fair proposal for the job. The three man crew who installed the siding and door were also courteous and polite, although we had a major language barrier with only one person on the crew speaking English. The old siding was taken off and new siding installed shortly after, so the house was wrapped at all times. The siding lines up beautifully, and so far I believe is watertight, although no one did any caulking that I can tell. The painting crew came out and at first painted everything in a grade of paint inferior to the one we had on our contract. When I saw the paint cans they used with the type of paint, I brought this up to the lead contractor. He apologized and had the crew come back the next day to repaint the entire house in the correct grade of paint. The paint crew who had been so neat with the first day's work were far less tidy the next; I found lots of overspray where they cut corners by not completely protecting all surfaces. The gutter that Allied installed by a different person is great. The gentleman who put it up had the perfect day to test it (raining that day), and I couldn't be happier with how it looked and how neatly he attached the gutter and drains. The gutter has a leaf guard system that in theory should keep the gutter clean, but in practice allowed lots of small twigs, dirt, etc., to pass through. Not Allied's fault at all - this is the nature of just about any gutter system, and after I recently cleaned on stopped up drain, it is working fine. My biggest concern and complaint is with the Simonton sliding glass door we ordered, more than $2K and pure junk. Possibly due to installation errors and a faulty product, it is extremely difficult to open and close, the hardware has loosened, the screen does not latch, and I feel assured it won't last very long at all. I have been trying without success since September to get someone to come to our house who speaks fluent English and examine the door. For quite some time I was getting very nice replies from Allied staff saying they would pass my requests on to persons in the Austin area to come check this out, but no one has actually called or stopped by. This morning was the final straw - I tried to follow up with emails to the Allied contacts I had and emails were kicked back as undeliverable. As I said earlier, I really want to be able to give this company five stars, but based on the sliding door alone, I find that impossible. Allied, come on site and examine the door - I don't think I'm being nitpicky at all. I'll be glad to update this review afterwards. read more

Allied installed windows over 2 years ago. Their crew and crew manager let me know on more than one occasion that I was their last job for Allied. They liked the windows they were installing, but let me know how difficult Allied was to work with and that getting proper payment from Allied was incredibly difficult for the work they had been doing. 2 years later, during an inspection by the city of Austin for new water heaters, the inspector noticed the new windows and that they hadn't had a final inspection. Allied never called the city, but 2 years later I let them know and they set up the inspection. The inspection revealed a problem with an upstairs window not opening far enough to pass code should an exit from the window be necessary due to an emergency such as a fire. Allied assured me they'd take care of the issue in full. Once they found out the cost of their self imposed issues, they completely backtracked on this promise and told me I'd have to pay for it.....even though it was their issue and I had already paid them for 27 windows to be replaced, in full, 2 years ago. I found an alternative that saved Allied on the costs in the range of $500-$2000 depending on the option they chose which included me doing the work and installing smoke alarm/carbon monoxide sensors on my own time. They sent a small check to supposedly cover the costs yet when I let them know on the final/final inspection that one more sensor was needed, they instead blamed the city and refused to help me further. I'd strongly recommend anyone considering Allied to look very closely at competitors that run their businesses efficiently and ethically. This group does neither. read more

I really liked these guys. They were kind, courteous, and not pushy with their pricing. The windows are great. My house needed a serious energy upgrade and these guys have a good window for that. I came very close to buying but bought from someone else that was just a tad cheaper, seemed to have a more legitimate business and better warranty. read more

I had a terrible experience with Allied . Started my home repair's in november 2016 and now its July 2017 and they still have not done what they said they would . The salesman said anything he could to sell the job. said it would take a month or so and it still isn't finished properly.We had a crew putting on the siding that was in way over there head . One of the windows was not up to city code so we failed our city inspection . Our job supervisor said he would replace a window that got chipped and didn't follow thru . As soon as they were paid we were forgotten about . Every time i try to contact the supervisor i get ignored , and if he does respond its to give me excuses . read more

The work itself was fine but when we discovered that one of our sets of windows was on backwards, no one returned our call the first time and when a second call was placed they were supposed to send a service request form and they didnt. read more

Just completed a hardie trim job with Allied. Communication of job progress was unsatisfactory. It ended up taking almost 3 months to complete the job that I was quoted would take about 3-4 weeks. Multiple issues along the way including them running out of material . No issue was ever addressed without me complaining. I requested some sort of compensation for my time and inconvenience and received nothing but excuses which was the story of the whole job. read more

This company is horrible. A job that was supposed to take under two weeks has lasted for over 3 months. The work has been piece-meal with construction crews leaving debris scatter in our house and yard while they "attend" to other customers. The police were called to our house in order to escort a disgruntled contract worker off the property, and an exacto-knife blade was found loose on the floor in my child's bedroom. The work remains unfinished, and allied owes us over $700 because they failed to do a number of tasks, finish painting interior surfaces, etc. The staff in the office, specifically a PM named Andrea has been like a brick wall. The total lack of customer service and professional integrity is disgraceful. What was supposed to be a happy and well deserved transformation to our home has turned into an on-going battle and we are the losers. read more

I signed a purchase agreement on March 24, 2017 for Allied Siding & Windows to install Hardy Plank siding and install a French door at my residence. I was told that it would be 2-3 weeks to manufacture and deliver the door. Once the door delivered it would take one day for Allied to complete the project. Project should have been completed week of April 17th. After being lost in transit the door was originally delivered to house May 5th. When the installer came to install the door on May 12th, the door was 3" too wide. I was told that the door was immediately reordered by Allied on May 12th and it would be delivered in 2-3 weeks. The door arrived in Austin 5 weeks later on June 16th and delivered to my house on June 23rd. When installer came to install the door on June 30th the door was 2" too tall. Door was installed by cutting the header above the door on June 30th. The door trim was finally painted on July 12th. I still do not consider the project due to disagreement on scope of project related to painting of the soffit and guttering on the house. read more