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    Allied Gallery- Lubbock

    2.8 (5 reviews)
    Open 10:00 am - 5:00 pm

    Services - Allied Gallery- Lubbock

    Countertop installation

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    4 years ago

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    Linda M.

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    7 years ago

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    Ferguson Home

    Ferguson Home

    (7 reviews)

    $$$$

    We chose Ferguson for our full-home remodel, purchasing all of our appliances, lighting, door and…read morecabinet hardware, and more through them. For our kitchen, we selected the GE Café line. Unfortunately, our experience with the refrigerator has been nothing short of a nightmare. In the three years we've owned it, the refrigerator has completely gone out three times. In over 40 years of homeownership, I've never had a refrigerator go out--let alone need servicing--until this one. It's clear this particular unit is a lemon, yet Ferguson has not stood behind the product they sold us. To make matters worse, there are no GE service technicians in Lubbock, TX. Service must be scheduled through Houston, and the earliest appointments are typically two weeks out. Today, after clearing my entire schedule to accommodate their 8 AM-5 PM service window, the appointment was canceled at the last minute. The first time the refrigerator failed, we were without it for eight weeks due to similar delays and lack of support. We've tried to speak with someone directly, but it's nearly impossible. Ferguson's response has been that their "hands are tied" because this is a GE issue. But their hands--and certainly not their pockets--weren't tied when we spent a significant amount of money with them. We're incredibly disappointed in both the product and the lack of accountability. This is not the level of service we expected from a company like Ferguson.

    Stunning showroom ... staff was really helpful! Fantastic selection, knowledgeable sales people !…read moreTruly Great experience:)

    The Edge

    The Edge

    (22 reviews)

    Came and visited my friend who is doing residency at Texas Tech U. I love love this place! I like…read morethe layouts. The two bedroom two bath is really spacious with a walk in closet. The kitchen is nice, electric stove and has a lot of storage place. I also love the ceiling fan in the individual rooms in case you're feeling hot during the summer. The place is gated and has a 24/7 business center to fax, print, and scan with multiple computers in the room. A decent rec area and a swimming pool. The only con about this place is there are no elevators!

    The Edge was absolutely disgusting, unprofessional, and unsafe.The hallways and stairways were not…read morecleaned once in my year of living there, even when a resident spilt used cat little down the stairs, it was never cleaned up. In building 5, the doors which were supposed to be only accessed through keychain sensor for residence were completely unhinged most of the year, making the residence available to anyone. Elizabeth, the woman at the front desk was entirely unhelpful and always rude. When it came to moving out, the email from the apartment management stated I would have a manager walk through my apartment before July 15, and when I asked Elizabeth about this walkthrough to avoid additional charges, I was told that this location doesn't do walk throughs. This led to the apartment attempting to charge me almost $500 for issues in the apartment prior to my move in, and were only reduced after constant phone calls and emails to the company. Do not waste your time dealing with awful customer service and unsafe and uncleanly environment.

    Ollie's Bargain Outlet

    Ollie's Bargain Outlet

    (5 reviews)

    Love Ollies!! Great prices and unique and cool stuff. A lot of home decor items and big rugs at…read moregood prices. The store is older but decently maintained compared to others. Easy parking and restrooms are "okay" lol other than that I love Ollies!!

    I really enjoy shopping at Ollie's Bargain Outlet. They usually have good-quality products at very…read morereasonable prices, and it is a great place to find deals if you do not mind the selection changing from week to week. The store is not always clearly marked, but it is fairly organized. You can usually tell what section you are in, whether it is toys, automotive, home goods, or something else, which makes it pretty easy to figure out if they have what you are looking for. That said, customer service has not been a strong point in my experience. The employees are not usually very helpful, but most of the time that is not a major issue because the store is easy enough to shop on your own. The only significant problem I have had involved my grandmother. She walked behind the counter area to look at some Christmas bags that were displayed back there. For context, this location has several registers, there was no clear sign or barrier indicating customers could not step into that area, and there was merchandise displayed on the wall behind the counter. It seemed like an easy and understandable mistake. Instead of simply explaining the policy respectfully, the cashier was dismissive and unprofessional. My grandmother explained that she was only trying to pick out the bags she wanted to purchase so she would not have to describe 15 different bags to someone who would then have to walk back and grab them. The cashier called a manager over, and my grandmother said she would wait for the second cashier to open because of how she was being treated. The employee then continued making unnecessary remarks. Overall, I still like Ollie's and will continue shopping there for the deals, but the customer service could definitely use improvement. A simple misunderstanding should have been handled with basic professionalism and respect, especially toward an older customer

    Allied Gallery- Lubbock - kitchenandbath - Updated September 2026

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