They took out our old flooring and installed Travertine. It turned out beautiful except.....they…read moredidn't remove our expensive baseboards and they got all mucked up, ruined!! They should have removed them or suggested we remove. They all have to be replaced! On top of that they put a cheap wood threshold rather than ceramic. We most likely will not have our flooring done here again.

Patsy is so helpful and easy to work with. Replaced some old carpet in my home office and tackled…read morethis do it yourself project over the weekend. Still have to complete the trim work, but loving the look already! I had looked elsewhere and couldn't find exactly what I wanted. Was pleasantly surprised to find exactly what I wanted AND better prices at Yates! Patsy is the BEST! Go in and let her help you find exactly what you're looking for too! You won't regret it!

They did an excellent job. The carpet was exactly what we ordered. Tate, our sales rep, was…read moreexcellent. Professional, knowledgeable and a good sense of humor. I highly recommend Casey Carpet One and Tate. Our installer,Mark, was even better! He was on time, professional and did a fantastic installation. I highly recommend recommend Mark.

We had a great experience! from our sales rep Austin, to our installers Martin and Rueben, we…read morecould not have been happier. Austin was informative and low pressure, we took samples home, and he came to our house and measured the areas, and got us an accurate estimate. Martin and Rueben we very professional, and were scheduled enough time to do a thorough job. Overall, I highly recommend these guys.

Hector, the owner of Accent Tile & Stone is right there in the store when you come in. You get…read morepersonal service. He is a lifelong, helpful, commonsense man that has been in the tile business for 40 years. He is the only one in Lubbock Texas that gave me a good price. His tile layer, that installed my front outdoor entryway tile is William Rivera. A young family man with 10 years of tile laying experience. He did a perfect job and did everything possible to make the tile look good and long lasting. You can ask Hector for my address and come see the perfect job William did.

We had our kitchen countertop done with engineered quartz. About 3 years later it developed cracks…read morein two area. We contacted Hector in March he insisted it was in the manufacturing process. He would contact them. Around and around we have gone no resolution. Finally something would be done. Hector would replace countertops and backsplash for $700.00 less then original price we paid. BFD!!! After more research he didn't install them correctly nor will he do anything about it. Do not trust Hector or his company.

We bought a new house, and this company installed the carpet. The carpet was poorly installed. All…read morearound the house, the carpet was coming off in the corners and on the edges, and was not glued properly. When we confronted them, they had a terrible attitude and began to yell and say it was not them who had done it. They had no respect for us as customers. These people were extremely rude and did not even except the blame for doing a poor job. I do NOT recommend them AT ALL. If I could, I wouldn't give them any stars at all.

I am not sure what the above review is talking about. I happen to know the owner and others at…read moreHosch Floor Covering. They have installed carpet in my home twice in the past eight years. I have always been pleased with their installation and have never once had a problem with anyone there. In fact, I believe they go out of their way to take care of their customers, being that they are not a big store. We would absolutely recommend them.

Hired to lay down laminate planks in my entire house. Sent a crew out that didn't speak English at…read moreall and broke several items in the house and didn't report them to me, I found them in my trashcan. Told the boss and he said he would be out to check on things, but never showed. He sent the same crew back, even with my objections. They laid the planks, but didn't run the weight over them so they are already peeling up. The commercial says follow-up is their business. Yeah, right.

From the owner: Retail residential and commercial flooring.read more

These guys suck. I paid 23,000 for Mediocrity. I told them to get me their best installer and they…read moresend some street Walker name Robert Garza who had been with them for 2 weeks. Then they send in a repair guy to fix the mess and he tells me I don't know why the hell I got put on the repair. Finally they sent someone who was there to fix it cuz it had been 4 weeks and the wanted to get paid. I still have carpet buckling throughout the office.

From the owner: As a Mohawk Five-Star retailer, we offer innovative flooring products that make life better with…read morethe best floors possible including carpet, hardwood, laminate, LVT and ceramic. Come visit our store to experience hundreds of beautiful, top-quality flooring products and our experienced, friendly staff.