Griggs Carpet

Hector, the owner of Accent Tile & Stone is right there in the store when you come in. You get…read morepersonal service. He is a lifelong, helpful, commonsense man that has been in the tile business for 40 years. He is the only one in Lubbock Texas that gave me a good price. His tile layer, that installed my front outdoor entryway tile is William Rivera. A young family man with 10 years of tile laying experience. He did a perfect job and did everything possible to make the tile look good and long lasting. You can ask Hector for my address and come see the perfect job William did.

We had our kitchen countertop done with engineered quartz. About 3 years later it developed cracks…read morein two area. We contacted Hector in March he insisted it was in the manufacturing process. He would contact them. Around and around we have gone no resolution. Finally something would be done. Hector would replace countertops and backsplash for $700.00 less then original price we paid. BFD!!! After more research he didn't install them correctly nor will he do anything about it. Do not trust Hector or his company.

Hosch Floor Covering

2.7

We bought a new house, and this company installed the carpet. The carpet was poorly installed. All…read morearound the house, the carpet was coming off in the corners and on the edges, and was not glued properly. When we confronted them, they had a terrible attitude and began to yell and say it was not them who had done it. They had no respect for us as customers. These people were extremely rude and did not even except the blame for doing a poor job. I do NOT recommend them AT ALL. If I could, I wouldn't give them any stars at all.

I am not sure what the above review is talking about. I happen to know the owner and others at…read moreHosch Floor Covering. They have installed carpet in my home twice in the past eight years. I have always been pleased with their installation and have never once had a problem with anyone there. In fact, I believe they go out of their way to take care of their customers, being that they are not a big store. We would absolutely recommend them.

Goodloe Carpet Company

1.0

Hired to lay down laminate planks in my entire house. Sent a crew out that didn't speak English at…read moreall and broke several items in the house and didn't report them to me, I found them in my trashcan. Told the boss and he said he would be out to check on things, but never showed. He sent the same crew back, even with my objections. They laid the planks, but didn't run the weight over them so they are already peeling up. The commercial says follow-up is their business. Yeah, right.

From the owner: Retail residential and commercial flooring.read more

Sparx Flooring

1.0

These guys suck. I paid 23,000 for Mediocrity. I told them to get me their best installer and they…read moresend some street Walker name Robert Garza who had been with them for 2 weeks. Then they send in a repair guy to fix the mess and he tells me I don't know why the hell I got put on the repair. Finally they sent someone who was there to fix it cuz it had been 4 weeks and the wanted to get paid. I still have carpet buckling throughout the office.

From the owner: As a Mohawk Five-Star retailer, we offer innovative flooring products that make life better with…read morethe best floors possible including carpet, hardwood, laminate, LVT and ceramic. Come visit our store to experience hundreds of beautiful, top-quality flooring products and our experienced, friendly staff.

Grit Property Solutions

Thanks Grit! Your guys were fantastic and y'all made a project I'd been putting off look easy and…read moreknocked it out fast. Knocked out a washer dryer delivery and install. Getting a quote was fast and simple. Great value for services. Highly recommend and will utilize again for future needs.

I used this company to help my elderly mother move and we couldn't have been more pleased! I'm in a…read moredifferent city so I couldn't be there to help her, but she said these guys were very nice and helpful. It was easy to schedule with them & they showed up on time and did quick work. Good value for the rate paid.

Tiffany Cleaning Service

3.1

(8 reviews)

Started off great. Polite, positive communication but didn't last. Owner stated her business…read moreconsisted of her and 2 family members. But a few weeks in she started sending random employees that didn't do a complete thorough job. When issues were mentioned in an attempt to work through things Tiffany was kurt and non communicative except by text. Didn't feel a phone call was necessary (her words) She may be fine if you can go behind her and watch her. I agreed to 90.00 for a 2/1 NO laundry. Always seemed rushed. In and out in about an hour. Do not recommend.

I've been a client with Tiffany for almost two years now. Her cleaning service is great and it's so…read morenice to be able to get my home professionally cleaned every 2 weeks. She has always been flexible and worked with my schedule. However, if I need to change our appointment time, I realize that she has a set schedule with other clients and I have to be flexible until we get back on our scheduled rotation. I highly recommend her cleaning service--she's awesome.

Lubbock Cleaning Services

The owner gave a fair quote and was very thorough and quick with cleaning my entire home.read more

From the owner: Specializing in home and office cleaning at affordable prices. read more

Crystal Cleaning Service

I used this cleaning service after being referred to by Century 21 and was very pleased with the…read moreoutcome!! They were very professional, pleasant and very thorough with the cleaning not to mention reasonable rates. Joann and her crew were very accommodating, glad they cleaned my carpets too. I would highly recommend their services. I've finally found a cleaning service I will be using again and again.

From the owner: From top to bottom, wall to wall and corner to corner, Crystal Cleaning Service will shine beyond…read moreyour expectations! Our employees have over 17 years cleaning experience and all the skills to handle any cleaning application, including residential, commercial, make-ready and new construction properties. Give us a call today for a free estimate.

Spic-N-Span House Cleaning Service

We haven't been in Lubbock very long and found out we were getting some unexpected company and…read moreneeded a really fast house cleaning. I checked around and discovered spic and span. They were one of the few companies I called that could fit me in pretty darn quick and had very reasonable rates also. We were extremely pleased with Fran and her employees - on time, professional, thorough cleaning job, had all the right equipment to get the work done. Best of all, I had a super clean house the day before our company arrived. Would definitely use this house cleaning service again without hesitation.

From the owner: Residential house cleaning, home cleaning, make readys, Texas Tech house cleaning, maid serviceread more

Under Pressure Cleaning

4.0

Website is not working. Company does not give prompt responses. Seems unreliable. Very…read moredisappointing and unfortunate.

The Speelhoffer's are kind, courteous, and diligent. They have provided service to our house for…read moreapproximately 4 months now and we love coming home to a clean house! One cleaning, there were some stains that happened to be missed but once Cole reached out to ask how everything was, he was quick to come by and fix it. Cannot recommend enough!

Griggs Carpet - carpeting - Updated August 2026

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Winder Flooring

4.0

My former boss recommended Audra to me after I ran into issues with my original contractor. I had…read morewater damage from a faulty water line and so this was going to be 90% insurance work, but I still wanted the best outcome for my money, as well as my insurance company. It was the best decision I've made in a long while. As another reviewer noted Audra also met me at the flooring shop and helped me pick out a lovely luxury vinyl plank and I am very happy with the results. Her husband Jeremy is also the lead installer and his crew was professional, punctual and spot on with their time estimate. Today, September 3, 2025 they are about to finish up. They swept up debris and any other items from the demolition and the installation. I've already recommended them to friends. Thank you Audra, Jeremy and your crew. LizH

We hired this company to put flooring and trim into a commercial space. The trim job in the…read morebuilding was left unfinished that the wife said could have been done, they left old dry adhesive for the trim, were unresponsive when we asked for a small refund to finish the job and the husband and wife who own the company do not communicate well with each other. We ran over a month behind getting into the building. It's like they gave up on customer service when they received our check.

Yates Flooring Center

3.2

(23 reviews)

Yates put in my Carpet ~ They were so good at this ~ efficient and knowledgable~ Carpet layers…read moreunderstood what needed to be done and carefully moved my furniture ~ Love Love Love my new carpet

They took out our old flooring and installed Travertine. It turned out beautiful except.....they…read moredidn't remove our expensive baseboards and they got all mucked up, ruined!! They should have removed them or suggested we remove. They all have to be replaced! On top of that they put a cheap wood threshold rather than ceramic. We most likely will not have our flooring done here again.

Raider Flooring

3.8

(10 reviews)

Mike and his team did an incredible job flooring my home. We were given excellent guidance to suite…read moreour price range with quality product. Installation was timely and well done. 2 years after our first experience, Raider Flooring came out and did yet another STELLAR job finishing out our 900 square foot attic space. Its now a new living space that greatly increases the value of our home. Thankful and blessed by this local company! 10 out of 10 recommend RAIDER FLOORING!!!

i just moved to texas and wanted a new floor. 4k square foot home. im a woman. i know how to…read moretile a floor as my husband was a contractor before he passed away. i used to help him. because the home is larger, i need to buy the tile in one lot, then buy all the other supplies in the next lot. the website looks great. but.. there is no pricing. there is no way to tell what anything costs and zero way to do any comparison shopping online. i love the idea of supporting a local company, so i called this company first, before homedepot. don't waste your time. these (/sarcasm mode on) lovely gentlemen (/sarcasm mode off) will laugh at you if you ask the price of tile. they ask for specific. i give a brand, more snickers. again.. "nope.. cant tell you, we have too many." ok... then tell me all of them. i'll wait. more under the breath snickers. is it because im a woman? is it because you plan on changing the prices and thats why you dont have pricing? i've had that happen to me with a carpet company, so i know the "screw the customer" game of refusing to give pricing. Even homedepot lists prices!!! they have millions of tiles too! horrible people. i called him out. i said.. "you think its funny that i am calling you to get tile for my house? why are you laughing at this attempt to make a large purchase?" more laughter! i hung up. Then some asshat called me back! i had zero interest to hear what some scammer wants to tell me. if they refuse to give a price, you can bet they are going to change prices and scam you later!!!! DO NOT USE~~~ PS! Mike (the horrible owner) just made a rebuttal! Mike is claiming "no one laughed"? That is a bald faced lie. That guy did laugh. multiple times. How dare you lie in a response!!!! Shame on you!!!! Go listen to the recording!!! 1,000,000% he is laughing!!!! Snickering at me every time I asked for a pricing! Clearly, you have set yourself up and your opaque pricing so that you can cheat people or change pricing! You are denying that he was laughing, please, lie to yourself, but DO NOT LIE about what happened! I am now going to plaster this review on every single social media platform. You do not get to lie about what happened on the phone!!! NO

Burton's Flooring

We hired Herb to install 1800 sq ft of glue down engineered hardwood floors in our house. He and…read moreCliff did a great job! Price of installation was more than reasonable. Another thing is that he does not forget about you after the job is complete and he has been paid. He has been back to my house for two minor repairs on two separate occasions after the job was completed. I can't say enough good things about Herb and Cliff And the work they do.

Sotelo's Top Notch Flooring

Joey did a great job, we were very pleased! He came when he said he would and cleaned everything up…read morenicely when he was done. We will use him again

I was going to install new floors by myself in the house we are trying to sell and I completely…read moreunderestimated how long it would take me alone. So as the deadline slowly creeped up I panicked. I grabbed the phone and called Sotelo. These guys came by to check the house the same day, sent me an estimate that evening and began the next morning. They worked 12-14 hour days 4 days straight to finish my house in time for listing. They were extremely polite and helpful, even offering to help me move furniture around the house when it was too heavy for me to do alone. I can tell you how impressed I was with their work ethic and the final product. I found a couple spots that needed adjustments and without complaint or hesitation they jumped right on it. I know what a hard job it was and how stressful it had to be for them with the time constraints but they guys were above and beyond what I could have hoped for. I will NEVER try to do flooring alone again. I'm calling this company every time!

Casey Carpet One Floor & Home

3.1

(15 reviews)

•$$

They did an excellent job. The carpet was exactly what we ordered. Tate, our sales rep, was…read moreexcellent. Professional, knowledgeable and a good sense of humor. I highly recommend Casey Carpet One and Tate. Our installer,Mark, was even better! He was on time, professional and did a fantastic installation. I highly recommend recommend Mark.

We had a great experience! from our sales rep Austin, to our installers Martin and Rueben, we…read morecould not have been happier. Austin was informative and low pressure, we took samples home, and he came to our house and measured the areas, and got us an accurate estimate. Martin and Rueben we very professional, and were scheduled enough time to do a thorough job. Overall, I highly recommend these guys.

Jones & Associates

4.2

(10 reviews)

I highly recommend this company. Personnel have been friendly, knowledgeable and competent…read more Warranty has been honored, and installers have always thoroughly cleaned up. I especially appreciated Jeff Jones for refunding overestimated cost. I would never have known of this or expected the check, but this speaks volumes to the company's integrity and commitment to customer care. All the stars!!!

Prompt. Professional. Honest. The gold standard for roofing, siding and windows in West Texas. Gave…read moreme an honest assessment of my roof after a storm. Many of my clients have utilized them for roofs, windows and siding and had wonderful experiences.

Trifecta Roofing & Construction

Corey with Trifecta has done multiple roofs for us over the past several years and has done a…read morefantastic job. Four roofs to be exact, and each time, the same crew of guys. Always on time and a great job of cleaning up when they were finished. We started with just a roof, then we did some gutters, and he got us some flooring installed also! We couldn't be happier with the service and workmanship. He is now our go-to guy to get things done on our house and our rentals.

We had a very difficult project dating back to to the 2018 hail storm. Our home had roof damage, a…read moredeck that had to be removed, water damaged sheetrock, fascia painting, gutters and construction of another deck. We contacted all the "Big" guys in town and was basically told they only wanted the roof and weren't really interested in the other aspects of our project. Then I contacted Corey with Trifecta Roofing and Construction it was like night and day. He gave me some solutions others never mentioned and said he could handle the entire project. I gave him the job and he took care of everything and couldn't be happier with the quality of the work and the service. The personal attention we recieved from the owner Corey on daily basis through out the entire job was amazing! We highly recommend you give these guys a shot, I bet you will extremely happy.

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