We chose Ferguson for our full-home remodel, purchasing all of our appliances, lighting, door and…read morecabinet hardware, and more through them. For our kitchen, we selected the GE Café line. Unfortunately, our experience with the refrigerator has been nothing short of a nightmare. In the three years we've owned it, the refrigerator has completely gone out three times. In over 40 years of homeownership, I've never had a refrigerator go out--let alone need servicing--until this one. It's clear this particular unit is a lemon, yet Ferguson has not stood behind the product they sold us. To make matters worse, there are no GE service technicians in Lubbock, TX. Service must be scheduled through Houston, and the earliest appointments are typically two weeks out. Today, after clearing my entire schedule to accommodate their 8 AM-5 PM service window, the appointment was canceled at the last minute. The first time the refrigerator failed, we were without it for eight weeks due to similar delays and lack of support. We've tried to speak with someone directly, but it's nearly impossible. Ferguson's response has been that their "hands are tied" because this is a GE issue. But their hands--and certainly not their pockets--weren't tied when we spent a significant amount of money with them. We're incredibly disappointed in both the product and the lack of accountability. This is not the level of service we expected from a company like Ferguson.

Stunning showroom ... staff was really helpful! Fantastic selection, knowledgeable sales people !…read moreTruly Great experience:)

Worst place ever. Do not come here it's not good. If you're considering a place to go do not come…read morehere. It's very bad and small. Price way too high as well.

Update: The second bath has been finished awhile now and it is great. They increased the…read moreinsulation, and made the whole wall glass which really makes the room look bigger. I really wish we had at least done this bath years ago.

Super satisfied with the service. Seth was very easy to work with and made the process simple for…read moreus. He had great suggestions and ideas, as well as helping us being cost-effective. I would highly recommend this team!

Our kitchen remodel, in parts, has been a disaster. I can say with 100% certainty and without…read morehesitation that you should NEVER use Allied Stone In short, they measured our walls incorrectly and blamed us when the cabinets had to be torn out because they were the wrong size. We are still waiting on a refund for that. They measured our fridge incorrectly, thus making upper and lower cabinets not fit correctly. They also blamed us for this. We are still waiting for a refund on that. We asked for our island to be the same size it is now, and rather got one that is many inches bigger, which doesn't work in our space. They blamed us and as you can guess, we are still waiting on a refund for the correct size as we paid over. The designer assigned to us assumed the size of our fridge, the way our cabinets should open in respect to other cabinets in the kitchen and the size of our microwave. Because of this, we had to pay for their mistakes, while being blamed for them. Our general contractor, Garrett and the owner of Allied Stone all met in the house while the designer was there, and Allied Stone was told multiple times, over and over, specifics needed for our kitchen before the project started. We finally had to buy a cabinet from someone in Oklahoma who could fit it in our space, while our contractor had to adjust what was the original blueprint. Allied Stone has yet to refund us for that cabinet, yet said because of that, we changed the entire design of the kitchen. However, the designer didn't do her job. We are waiting on molding to finish off over half of the kitchen. We were told demo would start December 9th. So our kitchen has been boxed up since December 8th. It is still unfinished as we wait on Allied Stone to provide what we have already paid for. Our 3 week remodel has now lasted over 2.5 months, still with no resolution in sight. We have made many attempts to contact them in person, phone and email. We do get some communication but never a resolution. Our contractor has also spoken back and forth with them on our behalf and he gets no resolution either. What I can say, is that in the middle of this disaster, we called Scott Adams with Crown Stone. He was at our house within hours, measured, ordered our counter tops and within a week of the first phone call to him, has our counter tops installed. We will be redoing bathrooms as soon as the kitchen is complete and there is one company we will not be calling. We expected bumps in the road. We did not expect to be working with a company who was ok in treating customers this way.

I call them for all my glass and mirror needs....they are…read morethe best !! And they did a great job on a small mirror project that I couldn't even get several other companies to think about. Very professional , friendly, & competent !

Action Glass replaced a couple of broken windowpanes for me. They were professional and friendly…read more They were able to get the work done quickly and the job was well done.

Good people to help you and very nice the prices are not to bad I did like the selection of items…read morein the store