Excellent service, great support determining what we wanted, very happy with their timeline to…read morecomplete the job, communication was on point, the job was done really well. We are very happy and highly recommend them!

From the owner: Allstar Graniteread more

Unfortunately, our experience with BAM Construction was extremely disappointing, and based on our…read moreexperience, we cannot recommend them. The biggest issue was communication and scheduling. Sherry repeatedly failed to properly read our messages and did not effectively communicate with us or the contractor about scheduling or what work needed to be done. In the middle of the project, we went several days without hearing anything, leaving us with an unusable kitchen and no clear timeline for completion or even confirmation that anyone was coming back. It took multiple messages, including demanding either a refund or completion that week, before we finally received a response. When they did return, we received only about 15 minutes' notice. What should have been a simple 3-4 day countertop and backsplash project turned into a two-week project, with much of that time spent with no one working and us unsure whether or when the project would be completed. We also caught the contractor providing inaccurate information on multiple occasions, which damaged our trust. More than $600 worth of materials we personally purchased were disposed of without our permission, and we had to track them down and attempt to recover them. After losing confidence in the contractor, we requested someone else be assigned. We then went two days without a response. The owner, Adam, repeatedly said he would call at specific times, but those calls did not happen. When we called, we were told to text instead and often received little or no response. Even after completion, cabinet doors the crew had removed were left off, and we had to ask them to reinstall them and put the dishwasher back. The crew also damaged our garbage disposal, requiring us to have an electrician come out and repair it. Our old countertops were also left in our dumpster, resulting in neighbor complaints and involvement from City of Lubbock Code Enforcement regarding proper disposal of the demolition materials. Overall, this project was far more stressful than it should have been due to poor communication, scheduling issues, repeated delays, inaccurate information, unauthorized disposal of our materials, incomplete work, and difficulty getting anyone to respond. For a straightforward kitchen remodel, we expected much better professionalism, communication, honesty, and follow-through. Unfortunately, we cannot recommend BAM Construction based on our experience.

BAM Constructuon was awesome to work with. I told them what I wanted and my budget, and they made…read moreit happen without any issues. Super professional, easy to talk to, and they kept everything clean while were working. The quality of work turned out great- I'm really happy how it all came together. Dedinetly Recomend!!

Super satisfied with the service. Seth was very easy to work with and made the process simple for…read moreus. He had great suggestions and ideas, as well as helping us being cost-effective. I would highly recommend this team!

Our kitchen remodel, in parts, has been a disaster. I can say with 100% certainty and without…read morehesitation that you should NEVER use Allied Stone In short, they measured our walls incorrectly and blamed us when the cabinets had to be torn out because they were the wrong size. We are still waiting on a refund for that. They measured our fridge incorrectly, thus making upper and lower cabinets not fit correctly. They also blamed us for this. We are still waiting for a refund on that. We asked for our island to be the same size it is now, and rather got one that is many inches bigger, which doesn't work in our space. They blamed us and as you can guess, we are still waiting on a refund for the correct size as we paid over. The designer assigned to us assumed the size of our fridge, the way our cabinets should open in respect to other cabinets in the kitchen and the size of our microwave. Because of this, we had to pay for their mistakes, while being blamed for them. Our general contractor, Garrett and the owner of Allied Stone all met in the house while the designer was there, and Allied Stone was told multiple times, over and over, specifics needed for our kitchen before the project started. We finally had to buy a cabinet from someone in Oklahoma who could fit it in our space, while our contractor had to adjust what was the original blueprint. Allied Stone has yet to refund us for that cabinet, yet said because of that, we changed the entire design of the kitchen. However, the designer didn't do her job. We are waiting on molding to finish off over half of the kitchen. We were told demo would start December 9th. So our kitchen has been boxed up since December 8th. It is still unfinished as we wait on Allied Stone to provide what we have already paid for. Our 3 week remodel has now lasted over 2.5 months, still with no resolution in sight. We have made many attempts to contact them in person, phone and email. We do get some communication but never a resolution. Our contractor has also spoken back and forth with them on our behalf and he gets no resolution either. What I can say, is that in the middle of this disaster, we called Scott Adams with Crown Stone. He was at our house within hours, measured, ordered our counter tops and within a week of the first phone call to him, has our counter tops installed. We will be redoing bathrooms as soon as the kitchen is complete and there is one company we will not be calling. We expected bumps in the road. We did not expect to be working with a company who was ok in treating customers this way.

The team at Freedom Granite & Stone are outstanding! The follow up and communication throughout the…read morewhole process definitely made them stand out among everyone else we talked to. It is apparent that they pride themselves in providing the best of the best. We are in love with our new counters, and will be recommending them to everyone that we know!

From the owner: At Freedom Granite & Stone, we specialize in providing exceptional stone fabrication and…read moreinstallation services for your residential and commercial needs. With a state-of-the-art fabrication shop and the industry's leading software and technology, we welcome even the most detailed of projects. Within our designer showroom, we boast a diverse range of products and services including kitchen countertops, bathroom vanity countertops, outdoor living areas, fireplaces, and more. Our team of highly skilled craftsmen and designers are dedicated to transforming your spaces into works of art, enhancing the beauty and functionality of your surroundings.

Joey did a great job, we were very pleased! He came when he said he would and cleaned everything up…read morenicely when he was done. We will use him again

I was going to install new floors by myself in the house we are trying to sell and I completely…read moreunderestimated how long it would take me alone. So as the deadline slowly creeped up I panicked. I grabbed the phone and called Sotelo. These guys came by to check the house the same day, sent me an estimate that evening and began the next morning. They worked 12-14 hour days 4 days straight to finish my house in time for listing. They were extremely polite and helpful, even offering to help me move furniture around the house when it was too heavy for me to do alone. I can tell you how impressed I was with their work ethic and the final product. I found a couple spots that needed adjustments and without complaint or hesitation they jumped right on it. I know what a hard job it was and how stressful it had to be for them with the time constraints but they guys were above and beyond what I could have hoped for. I will NEVER try to do flooring alone again. I'm calling this company every time!

Unfortunately I can't recommend this service. They installed the sink in my new build house in 2021…read moreand less than 2 years later, the sink is loose. The bottom literally fell. Currently being propped up by a wood stand until I can find someone to fix their shoddy worksmanship. I reached out to this business (Jeremiah Martinez) but as you can see he was unwilling to fix his install.

Jeremiah's crew installed our granite in our pool wrong and he would not stand behind his work…read more Would not recommend him for anything.

Just had granite counter tops for my kitchen. I found them very professional and I am so satisfied…read morewith my install! go see them and they will give you samples to take home for your review. Found them to be also very reasonable in price

From the owner: We are a counter top fabrication company specializing in Granite, Quartz, Quartzite, Marble and…read moreother Natural Stones. We gladly serve West Texas and Eastern New Mexico. We begin with a template of your countertops then cut and polish the material of your choosing to fit your space. After fabrication we install your countertops into your space. You can rest easy knowing the same people that created your tops also install them.