After brutally bad customer service at the grapevine location I was skeptical about another…read moreMercedes dealership experience. However, I found a gorgeous car and got a great deal. Thank you Beaux Benson and the team at park place Fort Worth!! Beaux was so laid back, I never felt pressured and he just wanted me to have fun driving it while showing me the cool features of car. Definitely LGBTQ friendly vs the other dealership. I'm glad to be back in the Benz family. PS if you're looking for a car come straight here and ask for Beaux. Please don't click any "special price of the day" links or submit your info on their website because their online rep will claim part of the sale.

I can't say anything about the new car purchase experience here, but the pre-owned staff are…read moreabsolutely on point. I worked primarily with Joe Sandoval and the sales director Corey, and couldn't have been more pleased with my dealership experience. I found the car I was interested in online, asked for some additional pictures, and within minutes, was on the phone with Joe as he asked which pictures I wanted. Pricing on the vehicle was reasonable; I wasn't "backroomed" into a finance office; no one tried to give me a hard sell on any add-ons; and no one tried to sneak any junk fees onto my invoice. Joe and Corey were professional from our first interaction through our last. Joe even picked me up from the airport early in the morning on a weekend so I could pick the vehicle up to drive home. If every car dealership were like this one, maybe people might actually look forward to going into the dealership rather than dreading it!

We live in Plano but my daughter wanted a particular RAV4 Woodland and, despite having to drive a…read morelittle over an hour to get there, we decided to go to Family Toyota of Burleson. My daughter worked with Jason in the transaction and he was very helpful in getting this vehicle for her. He was quite professional and fun to deal with as well as everyone else at the dealership. Thank you Jason and Family Toyota.

This is the second time I've taken my car in for service and they forgot it. This time around it's…read morebeen over 5 hours for an oil change. I spoke with three people who couldn't find it, the fourth finally did and said they need 30 more minutes. So it was never started I'm guessing? None of the reps are on the same page, first I was told I couldn't make an appointment then another person booked one for us stating "30 minutes." What on earth is going on with your management? Apparently there is a recall that I was never notified of. Although they can't tell me what the recall was. Update: After speaking with Braxton I will give them one more try.

From start to finish these guys were great! They installed a 3" Rancho lift and mud tires on my…read more2023 F-150 XLT 4wd,and did a great job! I highly recommend them!

Bought a new/used Chevrolet Silverado from Lone Star for cash, have waited for two months and still…read morehave not received the title and now have filed a complaint with the authorities, every week for the last month I have been told it is coming and still nothing, do not buy from this dealer unless you want a big headache!!! a very unhappy customer

Jim at Affordable provided the very best customer service that I could have imagined. I put up my…read moreMercedes on consignment and he handled all the details. He kept on top of the pricing and the market after we decided on the starting price, managed all potential buyers and offers and dealt with barriers to the sale. He even drove across the Metroplex to get title signed over and deliver my payment to complete the sale. Not only did he make it incredibly easy to sell my car, he got me $5000 more than what Mercedes offered and $3000 more than CarMax. He did a full inspection and made sure that the buyer was getting a good deal too. All around, I would recommend to sell or buy from Affordable.

Jim is a great guy to do business with! Very friendly and helpful never up tight or rushed. A…read moretrue car guy!

It was fantastic I first saw the car on line Dustin called me back and put me Kacey who went to…read moregreat measures to send me a walk around then when I came she was very great about buying made easy we are very happy and blessed to have met up with yall everyone was so helpful and pleasant thanks yall

Big thank you to Kacey at Honda of Fort Worth for making the purchase of my new truck so fast and…read moreeasy! I really appreciate all the help with getting my first vehicle.

Rafael was very friendly and professional. My husband knew what he wanted and Rafael took us right…read moreto that model. After a test drive he invited us into his office to discuss a purchase. He did not make my husband feel pressured. Just like that he had a sale and were ecstatic with our new Lexus SUV. Kudos to a very sincere and knowledgeable saleAmanda like Rafael! Best we have ever had. He is the epitome of the Sewell standards! Marcia and Woody Mathews

I got rear ended and my bumper needed to be replaced. Yes, seriously. Lol. AllState said, I can…read moretake my vehicle to get repaired at any repair shop I wanted. I remember always passing by here so, I decided to drop it off at Sewell Lexus. I'm so glad, I did. I was treated like a queen. Let me explain. This Dealership is amazing. It is uniquely designed and very eye catching. They have a average size Front Desk Reception. The Lobby is lovely. They offer complimentary, Coffee, Sodas, Tea and Cookies. There are a few chairs to sit down and some desks to fill out your paperwork. They also have a Smart TV with a dynamic picture setting installed in the wall. The Christmas tree is up and lit and it is oversized and beautiful! Erik assisted me every step of the way explaining how insurance works, how long repairs take and what the process was like. He also ne also goty vehicle repaired in a shorter time frame. I received my vehicle in better condition than when I dropped it off. They washed my vehicle and vacuumed it and put all my stuff in my trunk nice and neat! They took my breath away! Ive never felt so good before. I was smiling so hard my cheeks were hurting.Lol. The Cashier blessed with some Ghirardelli Milk Chocolate and emphasize that repairs are a lifetime warranty! So, thankful, I took my SUV to Sewell Lexus of Fort Worth!

He's very honest and isn't the type to just try and sell you a car without making sure the car is…read moredrivable. I've experienced shady people and he's not shady. 5 stars for sure.

I totally agree with Kathryn B. and wish I had taken heed to her advice. I purchased a 2016 Chevy…read moreCruze from this man in July for my teenage daughter and originally wrote a review about having to spend almost $4000 for a car in addition to $7000 I paid for the car. Only to be fed BS about me taking the car to Firestone and how they are only trying to gouge me out of money and to bring it back to him and he would take care of the issues. My wife wanted to give him the benefit and took the car back to him and spent 3 hours at his dealership while he "fixed" the issues. He begged me to remove the negative review because it was hurting his business, so I reluctantly did since the engine codes were no longer coming on for a few weeks. I took the car to the Chevy dealership down from his lot for an oil change and decided to have them do a full diagnostic only to find that EVERYTHING Firestone said the vehicle needed (except tires) is wrong with this vehicle and that K1's idea of "fixing" the issues was that of a shade tree mechanic with little to no actual certifications. So instead of being out of almost $11,000 total for a "cash car" I am only out of about $9,800. I would definitely look elsewhere or at least ask to have a full diagnostic done before doing business with K1. Taking advantage of honest people not wanting to or not having the ability to spend a lot of money is what I find is this guy's specialty. If I wanted to spend almost $10,000 on a vehicle, I could have gone to real car lot and had it financed.

Every vehicle on Hertel's lot is in great shape and an excellent value. I test drove 3 and fell in…read morelove with a little Fiat 500e. I had an awful time getting financing from my own lender and the process ended up taking what seemed like forever, but Lee was patient and supportive through it all! He and Craig made sure that I was able to walk away with the perfect car and I will forever be grateful. It was seriously the best dealership experience. My parents previously bought a car for my younger brother here and had a great experience, which is what brought me in to Hertel. After my own excellent experience with them, I think it's safe to say that they will always be the first stop for anyone in our family looking for a used car.

I bought a car here a couple months ago for around 8k, plus the salesman, a gray haired man in…read moreshorts advised me that due to the mileage on the 2008 Toyota, to also buy this extended warranty he highly "recommended", which would give me another 50,000 mile coverage for the whole drive train. When I say recommended, I mean pushed on us. My son had the car for about 50 days when he was driving home on the freeway at night. The car completely lost power. As in, it just quit. On the freeway. In the fast lane. He had to fight it to get it out of the lane of traffic into the emergency lane and not wreck. We had it towed to our family mechanic (Caliber Auto Care) who had never dealt with the warranty company before. This is how it started, our mechanic put a camera into the engine and discovered a HOLE in the engine, which was absolutely dry of any oil. As in dry for so long there is no way it wasn't like that when we bought it, and this is what our mechanic said. No way it was my son's fault. This 2008 Toyota had had an ENGINE recall that was never fixed. Hertel sold us a car with an ENGINE RECALL and didn't say a word about it so that WE could address it. That year's model Toyota had a manufacturer defect that caused the rubber seals to allow all the oil to leak out and cause... A rod to break off and puncture the engine. It threw a rod. Now this warranty company immediately requested we pay for the mechanic to drop the oil pan ($600). So we did. They finally sent an adjuster, who asked us to authorize and pay for the bottom oil pan to be dropped. Our mechanic explained that we didn't need to do that for him to see the hole, with the camera. The mechanic said he would never need to drop the bottom oil pan and that it was apparently the warrant company's way of chipping away at the cost and push it off onto us. Now we called Hertel and told them what had happened. They sold us a complete LEMON, and on top of that talked us into buying an extended warranty from a company with shady tactics. We were never told by the salesman that there was a cap on repair costs, only that they would cover the whole drive train for another 50k miles. Now, Hertel has just left us hanging with what amounted to an $11k (warranty and TTL) paper weight. That could have gotten my son in a bad car wreck. Do not trust this dealership. Most certainly do not buy the extended warranty plan they are PUSHING on you. They prey on working people here.

I have a car guy. His name is Jeff and he works at RLB Sales…read more Once in a while you form a business relationship that is so satisfying you can't wait to refer other people. I am a lifetime customer of RLB Sales because of my experience with Jeff Crawford. I have bought or leased 8 cars from him and he's never steered me wrong. Jeff is a straight talker, is wide open about how his financing works, and can find literally *anything*. Maybe the best way to illustrate is with some stories. I wanted a 350z several years ago and Jeff found one for me in Plainview, TX. The cost of having it driven to DFW would have added about $1,000 to the price. So Jeff insisted I work directly with the dealership in Plainview to save that money and brokered the whole deal for me, working out a dealer-to-dealer cost price. He even negotiated to have a guy from the dealership meet me at the airport with the car so I could look at it and decide if I wanted it (it was love at first sight, of course). Unbelievable. When buying a Nissan Rogue from him for my +1, he advised us to go with the lower trimline for $5K less, then add the sunroof and leather after market for $1,500. I asked if he could add a kicker box, which he put in and rolled it into the financing (less than $5 difference in the payment). My son needed a first car and Jeff had a trade-in 2014 Honda Fit that had hail damage for under $4K. He *loves* the car. Have I made my point yet? If you've driven down Camp Bowie, you've past the lot at the corner of Byant Irvin. Drop in to see Jeff and tell him I sent you!

Buyer beware! Tried to offer me 10k under the trade in value…read moreI received from an ACTUAL dealership and the vehicle I was trying to purchase from the wasn't even on their lot. Very suspect and I would talk to a real dealership before doing business with these people. "Richard Smith" clearly does not know what he is doing

Salesperson Chris Taylor treated us very well. We did not feel pressured. He seemed to have gone…read moreout of his way to find a car that would really meet our needs and be a good value for us through many years. Chris in finance was really good too...having patience and working through things that ultimately saved us an additional $50 a month. One little sour note was that before we finished the sale, I got a low air alert for the right front tire. We filled up the tire ourselves and then when we returned to the dealership, mentioned the problem to Chris. He had the car taken to service area and brought it back saying everything had checked out fine. Then a couple of days later, the low air alert was back. We took it to our Discount Tire place and they discovered there was a nail in the tire. Luckily they were able to repair it (for no charge), thereby proving to us again why we love Discount Tire so much! Anyway, that's the only slightly sour note - that it wasn't caught and repaired by the dealership. And I only mention it so they can improve that for future service. Thanks again for the really great car buying experience! Probably the best such experience I've ever had and I have bought about 15 new and used cars and trucks for both business and personal use through the years.

Big thanks to Cal for helping us on Saturday! Whole process was quick and easy !! No games,…read morestraight shooter! New to area so this was our first time to Moritz! Will be back for sure. Easiest car purchase I've ever done! Thanks Cal