So glad I discovered this wonderful place! The owner Devin is a good detective and problem solver…read more I took in my vintage Mac desktop (2004 I think!) that had a totally blank screen - first he celebrated this antique And then retrieved all the documents and precious photos and then wiped it clean and disposed of it appropriately. Best $100 I've spent in awhile! I really appreciated his patience and kindness to a non-tech person like me. He's a good educator and was able to answer my questions and also advised me about how to assimilate the new data onto my current computer. And as a BONUS: there's a super sweet office dog that greeted me.

Highly recommended. Went the extra mile for my 16 year old Dell even setting it up for usage with…read morenew system. Reasonable priced, great customer service. Grateful you saved 16 years of memories and were kind to me about my old laptop.

Bringing a business or personal computer for repair or clean up is scary. Feeling confident is…read morepriceless. Thank you Lawrence for taking care of my Mac. Not only was it fast but well priced. Great customer service and with a smile. Feel comfortable going to ClickAway for your computer needs. Honest customer support here! Thank YOU!

Paid $100 to be told "nothing we can do. No creative solutions, nothing. Nothing fixed at all…read more Then pressured into paying before I could pick up the unit. Not a place I will go back to nor recommend with taking money ok but no service offered at all.

The SC Tech Exchange has been incredibly helpful over the last few months, but especially helpful…read moreover the last few weeks as my business has been hit hard by the COVID-19 lockdown. They have helped us figure out the equipment we need to continue our music teaching business, which has required some severe changes! Thank SC Tech Exchange!

Competent, friendly service at a reasonable price. What is not to like? Fortunately, I do not often…read moreneed such service but it is good to know it is available. Kudos.

Jesse is excellent. Prompt, helpful, knowledgeable, and reliable. He has saved the bacon many…read moretimes for me. Highly recommended.

I can't say enough good things about both Ivan and Jesse. Computer Center Santa Cruz was…read morerecommended to me by another vendor to assist with multiple network issues stemming from a recent Comcast Business modem change. From the start, they were impressive. They quickly recognized the issues and clearly explained the process required to rectify them, including a necessary site visit to confirm my hardware and current setup. Once that was complete, they collaborated with me to develop a solid game plan. When the day arrived for the network exchange, they went above and beyond all expectations. I am incredibly grateful for their dedication, positive attitude, and willingness to explain every step along the way. Great job, guys! Sincerely, Tye

I got my computer repaired elsewhere (in Santa Clara) and they found several issues…read more - No Windows key was found in settings so Windows was really installed properly by Nerds by Night despite paying for it to be installed. I was also over charged by $100 for the Windows 11. - There were more parts found damaged from being assembled. RAMs look like they were aggressively pushed in. - CPU prong bent. The repair guy I found could tell the computer was placed with the glass down in the car like the NbN worker had done. Legitimately go take your computer to Silicon Valley to have it looked at or a custom one made. Found someone who actually talks to you face to face, is passionate about computer builds, and likes their job. Also respectful to customers. I wish I could get my money back from the damage Nerds by Night caused and the mess they left in my computer casing.

Melissa and Ben reached out to me after seeing my review. Nope, they are not out of business…read more My message fell into a hole. We discussed my laptop problem and determined it wouldn't be economically feasible to attempt a repair. That is a fair assessment . But I didn't want o lose all the Burning Man stickers on it =!8^} I appreciate their response and can heartily recommend Nerd By Night to anyone requiring computer services.

I want to support the local business's as much as I can. First off, in defense of your company in…read morereference to the review of 1/15/2014 - There is nothing wrong with a business moving or even changing names (That's the company's business). Now, I recently brought my computer to be worked on by Tom who replaced the hard drive and upgraded from XP to windows 7. They are customer friendly, reasonably priced and would recommend them. Please support your local business! Thank you Tom for getting my computer working again.

I really don't want to leave this review. I want and need BC Computer to thrive. Overall, I have…read morehad a good experience with Tom's work - 4 or 5 for him and the history of the shop (though it could be cleaner). I purchased a Dell from them long ago, I've stopped by in an emergency for cables or what not. Computers are fickle, temperamental things that are COOOM-plex. So, to him, thank you for your service and your shop in lil Boulder Creek! It's this last staff person, Friday afternoon, 12/8/23, who does not seem to have your back, that I am reviewing. She said Tom no longer works on site. That is possible. She said, "opening the back voids your warranty." Of course it does not - HP recommends a fix that requires opening the back. All the on line literature states over and over through out the brands, if you don't mess with the innards or break something, your warranty is intact. I needed a back up (doh!) of my hard drive before sending it to HP - They keep a few external hard drives on hand, but unfortunately, they are Disk Hard Drives, not Solid State HDs Ah, I need to use that money for a solid state drive (I have animals - we are clumsy) - to which she replied, "they don't make them." Huh? - they are all over the internet! and they are cheap! Too bad I needed one now. I then chattered on in a friendly manner a moment about why I was sending my laptop to HP - it's probably a software conflict or something (I should have said software 'related', but not sure it would have mattered...) to which she argued, software has nothing to do with a screen problem. Huh?... again, discussions, fixes, etc., all over the internet. None had fixed my problem, but they are there and it's a thing! I don't want someone like that touching my computer, even to hand it off to the owner. Her job is to help, not create obstacles or corner people. How do I know she will handle my computer with care? She certainly didn't handle me with care. And I dare say, she is not handling your business with care. *scrunched sad face* Happy to re-review when resolved.

Ron provided great service in a timely manner! I'll definitely be coming back…read more I accidentally spilled water onto my laptop and had to recover some important documents and pictures. Ron was able to recover the files and put it on an external hard drive.

Ron is outstanding in every way. Very professional and personable! Definitely an expert in his…read morefield!

This business did an excellent job transferring my files from an SSD External Hard Drive holding…read morethe data from my old computer, onto my new computer. They also did some clean up of the system and removed some software that I did not want. All of this work was done at a very reasonable price and they did not charge me extra for the additional work. Luigi was very helpful. We will definitely be taking our computers to Pleasure Point Computers in the future and we highly recommend them!

Took an older computer in to diagnose a sound issue. They kept it overnight to explore the issue,…read moreordered a VERY reasonably priced part and explained how to install the part. We paid for the part, after which they were NOT going to accept any money for doing the diagnosis! Well, we now have a new place to take our computers!

Amazing work by Art. He was quick and very responsive and fixed the charging issue with my asus…read moreexpert book. Overall I would highly recommend. Pretty affordable too and he does an initial diagnostic to determine cost which is great.

Artem was able to quickly fix my laptop at a reasonable price. I will use his services again should…read moreI have any future problems with my laptop.

Mike and his staff have been assisting me since I started my business 39 years ago, and now as I…read moremake the transition into retirement. I find it such a relief to know I can call someone who knows my system, knows and advises on the products I need (from software to hardware). At times I need a home visit, usually they can log on and solve my problem. Sometimes I can take my equipment by their office. Their prices are reasonable for the convenience of someone who knows my needs, consistently over time. Their advice has been consistently accurate and helpful. I have tried others (and they they have advised me to go to Office Depot when that was the better option. They were helpful too). I go back to Mike for guidance and answers.

My Mother's desktop computer had "died", and refused to power up. I called Pro-2-Call, as they are…read morelocated close to my Mother's home, to ask about whether it was worthwhile to bring the computer in for repair, pricing, etc. Before bringing the PC to the shop, Mike advised me to try a simple protocol that might solve the problem. Sure enough, the solution worked like a charm, and my Mother had her computer back. Mike was a pleasure to speak with. He generously shared his knowledge at no charge to help his neighbors out of the goodness of his heart. I recommend this shop enthusiastically.