Shannon, Mark, and the team did an excellent job remodeling our kitchen and bathrooms…read more I saw kitchen and bath depot mentioned on Reddit of all places and the moment I stepped in to the showroom, Shannon greeted us and answered all of my questions and was super friendly. They worked with us on the design so everything was exactly what we wanted and the project manager Mark was always available to answer questions when the guys were working on the house. We now have an amazing kitchen with lots of storage and a bathroom with the soaking tub I've always wanted! Overall we had a great experience with them and would use them again in the future.

Kitchen & Bath Depot just finished a major renovation of our kitchen (new cabinets, countertops,…read morebacksplash, ventilation and appliances). We can't be more thrilled. We had used KBD before on a simpler renovation (new master bath shower) and we were delighted with their work, so didn't hesitate to engage them for this far more elaborate project. Why are these guys such great remodelers? Let me list just a few of the reasons. * Completeness: Except for appliances, KBD displays and sources everything that is required. You aren't sent around to countless vendors to look at their wares and then be the middleman in negotiating appropriateness, availability, prices, etc. * Design assistance: You are offered as much or as little as you need. But be forewarned, Rich and Olga are likely to be much more familiar with design issues than you - so that when they make their suggestions, you will hit yourself on the side of the head and wonder why you didn't think of these issues or ideas yourself. * Craftsmanship: With remodeling, everything doesn't always exactly fit together. Walls are not perfectly plumb, corners not perfectly square, ceiling heights may be wavy and floors are not perfectly flat. Thus, craftsmanship is required to neatly mount cabinets and appliances to that they look seamless. KBD installers (who are direct employees, not subcontractors) all made the extra effort to ensure that everything (even stuff that we would never would have noticed) was done right and looked perfect. Thanks, Tony, Walter, Mark, Raphael and Steve. * Predictability: You are told what work and workers are coming next; everyone arrives on time; and other than for weekends (and two snow days) work is done every day. Our full kitchen remodel was completed in just four weeks - slightly faster than initially estimated. * Neatness: Drop clothes and dust shields were laid/affixed every day. And no day ended without a through clean-up of the job site. * Price: As noted by other commenters, KBD's prices, while not discount rates, are very fair for the extent and quality of work being done - and below some quotes that we received from other remodeling firms. Further, you are not nickel-and-dimed for extra costs from minor changes or challenges. * Peace of mind: Remodeling can be stressful. You worry that things will not be done right, that you are paying too much, or the final product will just not look good. Hire KBD and you can put those worries aside. The job will be done better than you will have imagined, it will look beautiful, and you will be happy to have made the decision to contract with KBD.

Update : Just for the sake of getting rid of this project and move on with my other projects, a…read morevery small settlement was paid to me, and we agree to close the contract and release all other legal obligations . An explanation of why I was ignored for so long was not provided , but certainly heard enough of bragging about how those million dollar homeowners love them. One can only wonder what's the hidden message there. Below is my whole project experience. I hired this company because it was recommended to me by someone who had good experience with them. However I was extremely disappointed on the irresponsible actions from the contract workers after the remaining of the work trailed for more than a year. To be fair, the initial part of experience was what you can expect with any standard professional company, the crew was polite and clean after themselves. After sometime, things began to get worse. The corner counter top was cut completely off center, after repeatedly contact and request for correction, a correction was promised , however nothing happened after almost a year after numerous back and force via email, phone calls, etc . Instead of take initiative and fixing the issue, I was given a phone number, and was told to call the counter top company MYSELF and make appointments MYSELF. After many calls with a lady who clearly has communication issues and barely understand what I was saying, a guy from the counter top company came alone , with a pencil and piece of paper board. He had no idea what was the job is for, and cut the board in wrong angle again. I caught the mistake before he left my home and basically hand held him to draw correct lines on the board. I did his work, and he left, and was never heard again. Of course, after this November 2017 incidence, everything fell completely silent again. I was never contacted to have a follow up again, or even a check in "hey, have you got your new counter top yet ? " or " I have things ready for installation ". NOTHING. From November 2017 to JUNE 2018. Ironically, all the way till I left my initial YELP review. During the summer project period, the contract worker left without making the microwave function , one light switch was installed upside down, one was not installed, thought still got charged . It was stated in the contract that the paint was a certain model, however, worker showed up with a much lower grade and claimed it was the right one. Also the contractor left was two jars of the paint which should belong to me. And painted one wall with the wrong color. AFTER ONE YEAR OF THE PROJECT I'M STILL EXPECTING WORK TO BE COMPLETED --- Update - I have to pay another company to come in , and fix all the mistakes. Also the workers parked in the wrong spot while clearly been told not to. and caused $400 towing fee and still have not paid back to me.

Kitchen and Bath Concepts was the only company who was able to take care of our complicated shower…read morefloor problem. The management and the service people were wonderful. We were very pleased with their service. Project was delivered on time and budget. We highly recommend Kitchen and Bath Concepts to others!

Well they do have a trifecta of sorts. Lousy service, unkempt showroom and limited products. I…read moreliterally had to beg the designer to answer a few questions. She allowed me to ask exactly one question per interaction. They had some product brochures, but the one by the quartz samples was from 2020 so even the written material wasn't of help. The admin person was nice enough, but really knew nothing about the products on the floor and had to confer with said disinterested designer. I was referred to this place by the son of a friend who had assistance from Daniel when he did a complete kitchen remodel. Unfortunately Daniel ran away from me as I entered the showroom (I knew who he was based on his photo on their website.) I wanted a place that wasn't as precious as some of the Bethesda showrooms are, but this place isn't it. Just go online instead of bothering to drive out to Rockville. You'll get much more information that way, that's for sure. Makes you wonder how they stay in business.

I purchased my beautiful kitchen Bertch cabinets from Bath & Kitchen Showroom and contracted with…read morethem to install the cabinets and oversee the installation of the countertop. They did an superb job from the design of the kitchen to the installation of the cabinets/countertops. I highly recommend.

Five months in and still no kitchen. Cabinets came in broken and it has been over 2 months to…read morereplace two of them along with ALL FRONTS. Getting run around and an excuse after excuse for the delays. ALL kitchen fronts have dents or bad paint job and have to be replaced. Will update this review as we go along..... Replacements came in and.... they were as bad as the first batch. Some, were not even painted! Over a month have passed and as new (THIRD) cabinet doors were to be installed tomorrow we JUST learned that there is yet another delay. Guess no one has a time to inform customer who has been waiting 6 months for the kitchen. Absolute lack of respect. No apology, just excuse after excuse. We informed Reico of missing parts for cabinets and it took them 3 months to send us shelf 4 pegs... Jim from company replied to my post but that's where their concern and customer service ended. No further action. PLEASE save yourself a headache and do not use this company. Trust me, you do not want to have to live without fully functioning kitchen for over 6 months. What a mistake I made!

Dishonest and disorganized. Designers will blame you for their mistakes AND make you pay for it!…read more You will not get an honest answer about a delay. Communication is like pulling teeth. So many other options. Why deal with people like this?

In the past few years, KBS completed renovations for us involving, two full kitchens and one…read morekitchenette, five full bathrooms, two powder rooms AND two double car garages, PLUS bedrooms, living spaces, hallways, storage rooms, floors, lighting, carpeting, pantries and more in our two homes. All showcase quality IMO. Thus, we've plenty of recent experience with KBS outfit and feel confident in making the highest recommendation. In summary - KBS is not too big nor too small, not too expensive but not cheap, so they were just right for us - average homeowners who seek the very best value. In this regard, KBS was just right. Some highlights........ 1) The crew is experienced and cohesive. They've been together for a good long time. They work well together and we never observed inefficiency. They just work hard all day long. 2) I never had to worry about workers in our home. Honest, polite, professional, kind, and responsive are words I'd use to describe them. 3) Communications were timely and valuable. My advice is to take notes of every communication for reference. In one case we forgot it was our responsibility to acquire an appliance. Uh oh, it was our fault and a written record would have been useful to refer to. Yikes! 4) The budget estimates were honored. there was no bait and switch. Prices were transparent to us. 5) We enjoyed reviewing recommended selections of cabinets, floor, hardware, appliances, sinks etc. Today, we feel somewhat knowledgeable with KBS as our tutors. 6) Cleanup and construction debris was timely. Thanks! 7) The crew was OK with our two dogs. I think our doggies missed them when the jobs were done. Final note: The sign of a great contractor is NOT that nothing goes wrong. Rather it is how the contractor responds when something does go wrong. In this regard, KBS took care of problems I was not even aware of, and when I was, they swarmed to make it right ASAP. For example, a quartz kitchen countertop cracked. Surprised. The piece was faulty. The crack was not due to poor installation. We only had to make one call to Dan who took care of it. Easy peasy. No hassles or haggles about responsibility or cost. Perfect. I've a few more impressive examples. So the more work we observed, the more confident we became in KBS. In my life "trust" is earned and hard to achieve in the contracting world. So, it is with pleasure to say KBS was trusted. We'd hire them again whenever we have a future need. Simply excellent!

Dan and his men were great they did a beautiful job on our kitchen and bathroom they were very…read moreconsiderate and took care in the remodeling Fantastic men to work with

The project started out real great with the Designer. Chris was our designer and he listened to…read moreeverything we wanted in the design and even helped us put things in the design we didn't think of. I would have Chris design my kitchen again. When the project start we were really happy about the way it was progress. That all came to a halt when we saw how the crew did the electrical work. When all was said and down the electrical stills needs to be redone to make our wall look more pleasing. It took way to long for the individual to rewire the electrical switches. The plumping was also a nightmare. The sink flood 3 times before a master plumber came in and fixed it. He was able to look under the sink and tell what needed to be done. The sink backing up caused water damage to my basement ceiling. The workers also put paper and blue tape on my wooden floors and when they remover the tape it varnish came off with some of the tape. They tried to fix it but my floor looks terrible. Also the crew did not know how to put the transition on the floor between the living room and kitchen. The way they installed it left it a tripping hazard. The project started on 7 Sept and it was finally completed 7 Dec. With all the problems we had with the crew every time I spoke with the project manager I would hear that is with in code and how we do things. I got very tired of hearing that and asked the project manager for the phone number to his supervisor and was told that he doesn't have a supervisor he was the supervisor. Needless to say I would never have this company back in my house for any things else.

Our kitchen transformation was nothing short of miraculous. Nothing had really been done to it…read moresince the 1960s. And to complicate matters, it is a very small kitchen. Jordan figured out a perfect configuration to maximize both the space and storage. He recommended Signature cabinets. We purchased the appliances and fixtures. Everything was installed by an excellent independent contractor, recommended by Jordan, who did all the work expect for that needing special licenses. He subcontracted that work. We've done several renovations in the last year (old house) and working with Jordan has far surpassed all our other experiences, both in terms of his knowledge and communication. He listened to our needs and ideas, he was candid about what would work and not work, and he immediately responded to any questions/concerns. We are thrilled with the results and highly recommend working with him.

I came in with the intention of getting either a pair of headphones/earpieces or a Ninja device to…read moremake smoothies as I had seen both before in the store. I guess not on this visit as none of those items were even visible anywhere in the store. It was all good though as I left with at least one item I did not intend to buy - a pair of scissors for the kitchen (it was needed). There was only one cashier available at the time of my visit with just a few people in line - it was still a quick in and out.

I like this HomeGoods location!…read more The customer service is spectacular! Everyone is personable, and helpful, and they are not afraid to keep things fair when it comes to monitoring the check out line. My only gripe is the selection is not as eclectic and upscale as another nearby location, but you can definitely find some amazing deals.. Parking is of course busy because there are plenty of restaurants and a TJ maxx practically next door. Overall, I highly recommend this location, especially for their customer service!

When we got pregnant, we knew we had to redesign our bathrooms or move to a home that would work…read morebetter for our growing family. Colleen and the Redbird team quickly helped us create a new floor plan to maximize space in our primary bathroom, plus pull and replace designs for two more bathrooms. They got to know our personal style, created design concepts that we loved, connected us with a contractor, and helped us navigate supply chain issues. The result: bathrooms that are beautiful, functional, easy to clean, and within budget.

I've worked with Colleen from RedBird for three projects now (kitchen color consult, multiple rooms…read morein a first floor redesign, multiple bedrooms and bathrooms in a second floor redesign) and I'm so glad that I found her for elevating and transforming my living spaces! She has a great eye for design and color and is easy to talk to and personable-- this was especially important to me since I wanted to work with someone that I can "click" with. There are tons of design options out there and I can easily spend multiple days just trying to pick out a single piece of furniture, let alone trying to make it look good and work with an entire room, so Colleen's services are invaluable. I just let her and her team do the hard work of putting together color palettes, layouts and mood boards and I tweak little details to my liking if I want. My entire house now looks instagrammable (can't help but notice how good rooms look in the background when I take pictures of the kids around the house) and I'm enjoying its looks as well as function every single day thanks to Colleen and RedBird!

Don't know where to begin Had a leaky nylon ice maker tube…read moreflooded kitchen. Floor needed to be ripped up, fridge pulled, heaters on floor boards to get mold out etc. Project was to install new copper pipe installed (this was 2nd time rodents and whatever had punctured fragile nylon tube), install ice maker emergency shutoff, new hardwood floor. THREE months later still waiting final touchups on baseboard molding as new hardwood floor not as thick as old floor creating a gap. Contractor keeps saying he is coming, "check your email", etc. Death in family, car troubles excuse after excuse. Could not get repaired in time for thanksgiving. FOUR months later monday nite woke to water all over kitchen floor. Plumber pulled out fridge and saw that nylon pipe had AGAIN sprung a leak, "new line Ultimate had installed was actually a tape job (see pic #2) of old line. Cutoff was a medal makeshift clamp on a nylon pipe which apparently is a no-no. Have to file ANOTHER insurance claim (will be dropped) go thru entire demo, water repair, new floor install AGAIN...FOUR MONTHS LATER!! UGH UGH UGH

I had the best experience with Ultimate Home and Design in May 2018. I renovated two of my…read morebathrooms and everything was done very quickly (it took 5 days to accomplish), cleanly and pleasantly. Not only was the price very reasonable, the products and guidance were terrific. Nader was the only person amongst many to suggest I move the placement of my bathroom sink (since I was eliminating the desk area). And although I have yet to meet Cameron in person, he was a pleasure to correspond and speak with -- and also helped guide me with choices. I would recommend Ultimate to all of my friends, and plan on using them for many future projects.

Jury is still out. Awaiting a service call for kitchen cabinets I had installed a few months ago.read more

We had a problem with one of our kitchen drawers. A man came out and puttered around but didn't…read morefix it. So, they sent another man out who made it worse. We finally went in person and spoke with the manager/owner who said he would get his service manager (Jacque) on it. That was in June. The drawer is still not fixed.