Mitch is incredibly knowledgeable. He's had many years of experience and is familiar with current…read moredevices. I've had prior installations that have sold me weak equipment and insecure connections. He is very friendly and offers solutions to complex problems. A very personable, pleasant person in whom I trust completely to provide the best products and efficient work. I job that originally took weeks to install-he improved, revamped, and updated-with warranties on critical components of the job. He worked within my budget and modified products as needed to make the job affordable and trustworthy. He is timely and works reliably on schedule. We made adjustments to the job and Mitch worked with my budget and tine constraints. I highly recommend him; Very highly.

From the owner: What if all your systems could communicate with each other?…read more Just imagine... Your audio/video, heating and air, cameras, door locks, lighting, etc. ALL your systems talking to each other, controlled with one app, from where ever you are. Use the mobile app from the Bahamas or turn the heater on from the comfort of your bed. Whether you are a Home Automation aficionado or you are baffled by your iPhone, Smart Home Oregon can "integrate" all your systems. You can also utilize many of your existing components, we'll tie them together. -OR- have us start from scratch and design, furnish your devices, install, program, and train you with a custom solution. Smart Home Oregon has clients worldwide in places like San Francisco, Chicago, Australia, Texas, and Canada. We can do your on-site installations and programming and/or provide remote upgrades and remote programming. Did your initial dealer install and disappear, we can download your project and program remotely. All this at a surprisingly affordable price. Give us a call today at 503-974-6711.

ZERO STARS: A Complete Scam Operation - Avoid at All Costs I rarely write reviews, but my…read moreexperience with Caveman Technology Group LLC was so egregious that I feel obligated to warn others. The Setup: Like many others, I purchased Ring Floodlamps and was referred to Caveman Technology as Ring's "recommended installer" for the Medford, Oregon area. This immediately gave me a false sense of security - if Ring recommends them, they must be legitimate, right? Wrong. The Bait: Within hours of submitting my installation request through Ring, I received a professionalsounding email from someone named Audrie requesting my address and device information. The response was prompt and seemed legitimate. This is where their scam begins - they establish quick communication to build trust. The Switch: On November 25th, they sent an invoice for $164.80, claiming this was for a "site survey to accurately assess the layout, identify potential security risks, and determine the best placement for your equipment." No actual installation work - just a survey. I paid on November 26th through Apple Pay. The Disappearance: After payment, complete radio silence. No calls, no emails, no scheduling. When I finally called them on December 2nd after nearly a week of hearing nothing, I was met with the most unprofessional phone interaction of my life. The person answered with a simple "hello" (no company name), barely spoke English, couldn't understand what I was calling about, and finally mumbled that someone would call me back. No one ever did. The Fraud: When I requested cancellation and refund on December 3rd, Audrie suddenly claimed they had already conducted the site survey and refused the refund. This is an outright lie - no one ever visited my home, called me, or conducted any survey. They're literally charging $164.80 for imaginary work. The Pattern: After this experience, I researched their reviews and found I'm not alone. While they somehow maintain decent ratings on some platforms (which I now question), there are numerous complaints about: * Charging for work never performed * Poor communication and unprofessional behavior * Refusal to provide refunds for services not rendered The Aftermath: I'm now disputing the charge with American Express and filing complaints with the Better Business Bureau and Oregon Contractors Board. Interestingly, I found that Caveman Technology Group LLC has been cited by the Oregon CCB for compliance violations as recently as August 2024. Bottom Line: This company should be avoided at all costs. They appear to have perfected a scam where they collect "survey fees" for work they never intend to perform, then refuse refunds by claiming imaginary services were provided. The fact that Ring continues to recommend them is deeply concerning and reflects poorly on Ring's vetting process. Save yourself the headache, the money, and the frustration. Find a local, reputable installer with actual positive reviews from real customers. Caveman Technology Group LLC is nothing but a sophisticated scam dressed up as a legitimate business.

**RUN FAR AWAY FROM MARIO!!**…read more I had an absolutely horrendous experience with Caveman Security, particularly with the owner, Mario. I foolishly hired them to install a six-camera security system at my home. After waiting two weeks for someone to show up, a contractor finally arrived, and it was an unmitigated disaster from start to finish. The wiring was an absolute hack job; they bent and destroyed about 200 feet of it, making it completely unusable. The camera placements were utterly ridiculous and were nothing like what we had discussed. The cameras themselves were low-quality, cheap imports from China--I found an entire eight-camera kit on Amazon for a mere $500. When I confronted Mario about this, he outright lied to my face, claiming these were high-quality commercial cameras that couldn't be bought online. What a joke! To make matters worse, the NVR box didn't even come with a hard drive. After wasting weeks trying to make it work, I discovered Mario had taken the rare and essential data cable for the hard drive, forcing me to shell out even more money for a separate NVR. He set everything up outdoors in my woodshop, which was completely insecure, and when I pointed this out, he dismissed it as "temporary," promising it would be moved during "phase 2." I later found out that "phase 2" was his sneaky way of referring to another invoice for additional work that we had never discussed. Mario promised that everything would be done with direct burial wiring, but when I checked, it turned out to be anything but. Only after I called him out did he admit it would need to be in conduit, which was never part of our original agreement. When he finally returned to set up the cameras, he did so under his own passwords and usernames, leaving me unable to access them without performing a factory reset. I couldn't even view the cameras unless I was physically in my woodshop with the monitor--absolutely ridiculous! Every single part of this installation had to be redone due to his shoddy workmanship, and his communication was atrocious. He even had the audacity to try to collect the second payment before the job was anywhere near completion, making it painfully clear he never intended to finish the job in the first place. Mario is nothing but a scam artist, and I've wasted countless hours trying to fix the mess he created. I would strongly advise against hiring Caveman Security or Mario. Save your money and look elsewhere!

So since my comment on their Facebook page keeps getting deleted I figured I'll write here since…read morethey cant delete it. Last night while making dinner there was a knock on our door. I looked through the peep hole but since I didn't recognize the man I wish answer. He continued to knock, ring the door bell, knock, tell for someone to answer the door for at least 5 minutes before someone finally went outside. It was one of your reps trying to get us to reactivate our service. I'm sorry for that was beyond rude. If someone doesn't answer the door it's for a reason. He also kept insisting to come inside. Extremely unprofessional and We will never be recommending the service or reactivating.

UPDATE: 03/06/2014 - If anyone reads these reviews, and you really should, I'm making this final…read moreupdate to finish the review. - I sent a registered letter with my demands. Several months later I received a notice that I was free and clear I didn't owe anything. Oh really ? So all the calls, and by the way were up to every day calls (whatever you do don't give them your cell number ) in the final week before receiving the letter. So fight these pri_ks or better still, don't go with Vivint, Inc. in the first place. Vivint Inc And so it continues with Vivint and I'm sure everyone wants to know what comes next...... a Joyce Black called saying we had a problem with our account and to call (again). When I returned the call Joyce Black could not be found and another agent said we owed 98 dollars on our account. I was then transfered to billing and cancellation. I re explained that we had given them no less than 3 phone calls within a 3 month period before our 5 yr contract was to be completed (starting to feel like a jail sentence) and several months before end date a REQUIRED confirmation letter. I was told they didn't receive the letter till a month later! So, many minutes later of details, the agent said all was good, no problem on account but now asked that my wife also contact them (again) on cancellation. Agent then went on to try and sell me a wi-fi alarm system ! Flash forward 2 days and get another call from Joyce Black and to call back. I had my wife field this return call. When she did, and asked for Joyce Black, she was told Joyce wasn't there or some excuse (it had been only 5 minutes since their call - beginning to think this person doesn't exist) - and then the agent on phone, Cory, started in on the 98 bucks over due on our account. My wife explained that this was already handled on the first phone call to agent Rose. Back to the 98 dollar account..... - and my wife said for agent Cory to note that she was calling to once again confirm cancellation. Agent said my wife would have to call back during the hours that Joyce Black worked, mountain time. We verified the date on our letter sent and looked over our phone calls to verify the calls made previously to cancel our account on the anniversary of our 5 year contract. So today I contacted my lawyer. He indicated that records of calls made from us and the confirmation letter, even if they didn't get it till later, was sufficient enough notice on our part for the cancellation. Lawyer also questioned why a confirmation letter was even necessary since when we called we had to tell then our personal information and the secret pass to our alarm account. Just to catch everyone up here - Vivint continued their attempt to collect after the 5 yr contract was completed, final payment made, and multiple heads-up phone cancellation calls and a submitted confirmation cancellation letter. They then load up with processing fees and late fees on top of a monthly charge. This is actually what they do to other customers - see my other Yelp blog. And just remember, if they keep charging after your contract final date and you have contacted them to cancel, you will most likely spend months trying to get your money back if ever.

Needed a video doorbell installed. Rocky, the owner, wanted to train a new guy, which was fine…read more What was not fine was that they charged me for two people to do a one-person job. A few weeks later, when it stopped working (admittedly, it may or may not have been their fault; we had some other electrical issues), Rocky told me the trainee no longer worked for him, so "I will not be able to help you out." So I'm out $185 for labor, and no working doorbell.

From the owner: Residential, Commercial & Solar Electric Services…read more Established in 1983, Thornton Electric, Inc. is a locally owned electrical company serving the Eugene area. The owner, Rocky, has 45 years of professional electrical experience. We have built a reputation with integrity, professionalism and customer service that defines who we are today. Thornton Electric, Inc. offers commercial, industrial and residential services, including remodel and repair, panel upgrades and service, breakers, fuses, switches, outlets, ceiling fan installation, computer, TV and phone, spas and hot tubs, indoor and outdoor lighting, motion sensing lights and more. We take pride in being a local company with great customer service, and we appreciate every opportunity to help you with your electrical needs.