Very timely responses & reasonable prices!! definitely trust them with all of my electrical needs.read more

From the owner: Here at US West, We strive to provide the best service possible! Go West! You’ll be glad you did!read more

Our generator was not supplying power to our house. Called the company who installed our generator…read moresystem, and left a message requesting help. 36 hours later have not received a call back. After researching electricians on Yelp I decided to call "Double J" because of their great reviews, and close location to us. Wendy answered my call, took my information, and made arrangements for Jeremy to come by today. Two hours later Jeremy arrived, and checked out my whole system. I was waiting to hear all the bad news, but instead found the whole problem was only caused by a switch I had neglected to turn on. Thank you Jeremy & thank you Wendy for your great customer service!

Great team! Professional and pleasant. Had some delays with materials but got it done. Price was…read morereasonable and fair. Even corrected another electricians shoddy work at no charge. It's hard to find good electricians and I am very happy.

Needed a friendly, honest, dependable and experienced electrician to work on your property? Caleb…read moreat Otis Electric is the person to hire. You can trust him to get the job completed in a timely manner and after installing a new 240V outlet for me i asked if he could look at a few other problems I was having with some electrical outlets. He identified the problems quickly and solved the issue. He even repaired the severed power cord on my miter saw. Great person and great electrician!!

I highly recommend Otis Electric. Caleb (owner) is very knowledgeable, respectful, reliable, and…read moretrustworthy. He has worked for some of the big-names in the area and really knows what he's doing.

The electrical inspector came today and gave the job cascade did for me thumbs up . If your looking…read morefor quality electrical work at more than a fair price don't hesitate to call cascade. Kevin will brain storm your project and give you a bid and for me Simon did the actual installation . Both of these guys are quality people with lots of experience .They are very personable to and won't make you fee too stupid about all things electric .Now I am able to plug my new generator right into my house during any power outage...Thanks Cascade Electrical !!!

From the owner: Cascade Electric provides residential and commercial electrical services including lighting, stand…read moreby generators, build design and more to the Roseburg, OR area.

Jordan Power contacted me for yearly maintenance. The tech came out and completed the maintenance,…read moreI paid Jordan Power $205 for this service. Two days later we had a power outage and the generator came on, ran for about 35 minutes and then shut-down. I checked the generator to find out why it quit and noticed oil everywhere and an alert code of 1300 (low oil pressure). Upon closer inspection I found the oil dip tube unscrewed and oil pooled on the floor of the machine, oil soaked on insulation and wall, and oil covering engine. The oil had soaked the cement pad that the generator sits on and the gravel and soil surrounding the generator. Apparently, when the service tech did his maintenance he failed to replace the cap on the oil vessel and the oil spewed out. When they came out to rectify the mess and clean up the oil, they did not address the oil soaked into the cement pad, gravel or soil and left the machine still covered in oil. This machine is not meant to run on low oil and the owner's manual warns that inadequate oil can cause engine damage. Jordan Power damaged the reliabily of my generator and their only remedy was to change the oil filter and replace the generator and if available to purchase an extended warranty. My generator was only 5 years old! Their remedy was totally inadequate. I am now forced to pay for getting the area cleaned properly and since I don't trust this generator as it has probably been affected by running without oil, buy a replacement generator. When I told Jordan Power about these out of pocket expenses, I never heard back from them. I guess what they offered was a take it or leave it deal. I rely on my generator as I have several freezers and refrigerators because I raise my own meat and produce. Do not use this company, their incompetence will probably cost me over $5000 to get the mess cleaned up and purchase a replacement generator.

I scheduled two appointments with Jordan Power. They missed the first. It was the Christmas season…read moreso we let it go with the promise they'd call and reschedule. They didn't. In July the following year, I scheduled another appointment. I confirmed by telephone and by email and the day before the appointment, they called to confirm again. During that conversation I asked that the Rep be sure to arrive during the appointment window (3-4pm). The office manager said they couldn't guarantee that arrival time. I reminded the office manager that the appointment time had been scheduled a week earlier after a no-show months before, and that we had coordinated two calendars to be available for the appointment time scheduled. She said, "that's not how we do business." Startled by her statement, I asked to speak with the owner. Instead, she hung up the phone. We have every intention of installing an expensive backup generator and almost certainly would have purchased the system from this company. Thank God we didn't! Imagine the frustration of that office manager being the point person whenever we needed maintenance or warranty service. I wouldn't buy a popsicle from this business.

Excellent work and follow-up by the lads and super ladies in the office. I would call on them…read moreagain should I need electrical solutions.

far too expensive and didn't even fix the problem. He charged to show up and gave wrong adviseread more