I'm writing to share my experience with RightGas. They charged me $500 to replace a flex line on a…read morepropane tank in my food truck. The job took them three hours, but it should have taken no more than an hour and a half. They repeatedly disconnected and reconnected things multiple times while testing, which only added unnecessary time and frustration. The quality of the work was poor, and the price was extremely high for what was done. I do not recommend them at all. I also want to add that I told the technician I wasn't satisfied with the work. Initially, he connected the flex line to the food truck, but when he did the gas test, he found a leak. He had to disconnect everything again to replace the gas regulator, which he should have tested beforehand. This added at least another 40 minutes. On top of that, I had to wait over 15 minutes while he filled out paperwork. In total, this was an overpriced, poorly executed job. After I told him all of this, his only response was something like, "I learn from what you're telling me," because he couldn't argue--he knew I was right.

I had an extremely unprofessional experience with Mark. After several days of communication --…read moreincluding sending photos, confirming details, and scheduling an installation -- he assured me he would arrive between 12 and 1 PM Monday afternoon. Then, less than 20 minutes before the scheduled time, he texted to say he didn't have a required part and had already rescheduled himself for another day without confirming that it worked for me. When I asked how he could reschedule without notifying me first, he abruptly replied that he "wouldn't be able to help after all" and canceled the job completely. This was after multiple confirmations that everything was good to go. The entire situation was handled poorly and wasted my time. I rearranged my day and made sure everything was ready for the appointment, only to be informed at the last minute that it wasn't happening -- and then dismissed when I asked a simple, reasonable question. This level of communication and professionalism is unacceptable. If you value reliability and respect for your time, I recommend taking your business elsewhere.

I had a real problem that turned out to be far more involved than it first appeared. They had to…read morecome out a second time. the technician was great, polite, and anxious to take care of the problem. They left no mess behind and even fixed a small problem that really had nothing to do with our request for service.

I have never dealt with a more unprofessional business. They sent out 2 separate guys, both broke…read moreoff pieces of equipment in our drain and were not able to retrieve them. We now have 3 pieces of snake in our drain and keep getting bills in the mail. I've called multiple times to try to resolve this only to be called a liar. They have a lot of turnover and very minimal training. WOULD NOT RECOMMEND. One of their employees recommended we call EconoRooter because they are more experienced and have better tools to complete the job. That would be my recommendation as well.

this company, Thomas Copeland, went above and beyond to help me with my tankless hot water heater…read more I was in Dire Straits. And an hour and a half away from him and he was willing to fit me in, make the drive and the communication was excellent. I recommend this company, I highly recommend this company.

From the owner: Expect high-quality repairs, including expert water heater replacement and efficient leak detection…read moreand repair. With a commitment to customer satisfaction, we ensure every job is completed with precision and reliability, keeping your home's plumbing system in top condition.

They came out and fixed a difficult main water line break when no one else wanted to touch it. Not…read moreonly did they fix it, they came out fast. Even though the job was tough they stuck to their estimate. I would recommend Patriot Plumbing, and I will be calling them for any issues in the future.

Awesome customer service. Good quality work at a reasonable price. I recommend Patriot Plumbing…read moreand other will call them for any future needs.

Lam-Air installed a Mini-Split system, a Hybrid Water Heater & a Range hood for us last week. They…read morewere fast, professional & got the work done in one day! A REAL shout-out to AJ, Julio, Brandon, Mike & Ruben for a GREAT job!!!!

Lam Heating and Air Installed my York system and we have had yearly maintenance contracts with them…read moreever since. I believe if someone shows up and does reliable service it's worth sticking with them. However, recently, I had a blower motor go out. It was a warranty claim. Given that the unit was intermittently working, I had them send a tech out for a second visit, which I paid for the same rate, who found that things were working perfectly at that time. I accepted that if it's not working consistently, it's worth replacing so I decided to move forward with the repair. We did get a second opinion from another company who said the warranty motor should be covered in the install of that was about a one hour job. It should cost between $375 and $450. Given that we had had all of our service done and the install by lamb Air, I went ahead and chose them given that they were processing the warranty claim even though their quote of 875 was dramatically higher. I will own that it was my fault for assuming, with no HVAC experience, that they accurately had an understanding of how long the install would take and priced it appropriately. I cannot say enough positive things about the tech who did the install Greg Stanton. He has come to our home multiple times over the years and provided exemplary service. Greg was able to replace and complete the job in less than one hour. I paid the full quoted price for the installation of this warranty covered blower motor of $875. I did however, then reach out to the manager of Lam Air and explain to them that while I understood they were a "fixed price company", I had trusted that they adequately estimated job costs based on their professional experience of the time that was required. I feel that $875 for a plug and switch repair like this that took less an hour... $875 was excessive. The manager basically thanked me for my opinion, knowing we were a lifelong customer but said "we are fixed price company... sorry". Lam Heating and Air got my $875... But lost my business going forward. While I feel Lam has excellent technicians I would avoid at all cost a company that does not price their jobs fair, or take into account ACTUAL install times. Unless you're independently wealthy and have no concerns about reasonable pricing I would suggest NEVER using Lam Heating and Air.

Best Plummer in town. Hands down. Came to our home on his day off and fixed a major pipe issue…read more Couldn't be happier.

Update: After beginning the process of filing a complaint with his licensing board, the owner…read morecontacted me and, after I provided extensive informatio about PEX pipe and several more weeks, replaced the PEX pipe with copper at no charge. However, despite numerous requests, he hasn't addressed our other concerns. I have the text messages and voice mails to prove the plumbers weren't waiting for an hour outside our house (and so should not have charged us for that time). And there has been no response to doing work on our sink that wasn't requested--or needed--and leaving it in a broken, unuseable state.

This is the best plumbing company I've ever worked with. Fast and efficient. The Bordeaux's dropped…read moreeverything to come help me. I understand the price that comes with having same day service! Strongly recommend this plumbing company especially in the Cottage Grove and Roseburg area! I recommend them to all my insurance customers!

Aaron, from Bohemia Plumbing stopped by on his way home (4:15 pm) from another job, spent 15-20…read moreminutes looking at the broken sink pipe, told us the minimum call charge (very expensive) and then said it would be time and a half to have it fixed. When I posted a negative review he called to say it would be taken down because we are not allowed to post their pricing schedule. Seems pretty sketchy to be able to take down negative reviews when all the facts are accurate. Get their pricing up front and never have them arrive after 2 pm!