They are very welcoming and kind hearted group of women. They are very knowledgeable on knitting,…read morecrocheting weaving and other fiber arts. The have a wonderful selection of yarns including local dyers.

When I went in I waived hello to the person on the phone and she didn't acknowledge me. When she…read moregot off the phone her first question was have you been there before. I did not find her helpful but another person (one of the five owners) was helpful. When I was cashing out I asked for a bag and was told there would be a fee. I have never paid for a bag in a yarn store and don't expect to when i spend $100. This left a bad taste in my mouth. This would not be my go to store at all for the reasons listed above.

I attended a memoir intensive workshop last week in Spencertown and was able to shoot into Chatham…read moreto visit here. I bought three skeins of Cascade yarn to make a shawl i saw in the shop. There were so many great colors to choose from! I had to make a quick decision because I was short on time. The woman who helped me was so gracious to wind the yard right away and check me out. Two days later I went in again and the back part of the store was abuzz with everyone knitting and laughing together. What a delightful place! This made my experience in upstate New York that much richer. Thank you for the great yarn selection, reasonable prices and warm ambiance.

Excellent selection of yarns and at a very decent price. The store itself is beautifully arranged,…read moremaking it easy to browse. I believe I was speaking to the owner when I visited and she was very polite and helpful.

I honestly can't say how amazing this company is. The order process was extremely simplistic and…read moresmooth. The design team was exceptionally easy to work with, and communication from them was super fast, especially with the minor adjustments we had with the design. Completion time was way ahead of schedule, and I got my shirts over a week early. The price was perfect for each shirt.

What ever happened to customer service??? My daughter is on a travel sports team and we ordered…read moreapparel through the sports organization. We spent over $300 on apparel and one item was on back order. We have been calling and calling asking when it might come in as it was a travel bag that holds all of her sports equipment. She is the ONLY kid on the team that did not get this bag. We decided late to add her name to the bag and were told it was an extra $5... cool, we will pay this additional fee once the bag comes in. We received an invoice for $5 from Wicked Smart .. however I was waiting to pay the bill until we got confirmation that bag was actually in their facility. I called today and they told me it was in but I needed to pay the $6.48 invoice. I then said "you mean $5 invoice that I received on 2/4/22?" Their response was "someone quoted you wrong price and it's actually $6" I then advised them that I received an invoice for $5 and why is it more? "That is the price, $6" I know it's only a $1 but I don't understand how they can just decide to re-invoice me because some that works for them screwed up. I own a small business and I would NEVER do this to my customer, especially if it meant keeping the customer happy and coming back. I would just waive the $1 difference. The guy on the phone was very dismissive and basically told me "it is what it is, we won't start working on it until you pay the invoice" On top of all of that, they won't even let me pick up the bag, I have to depend on the coach taking time to go get it... I will NEVER do business with these people again.

Great people, great response. I would recommend them to anybody. I am a small business here…read moreRensselaer and the gentleman that owns a place helped me get shirts on credit. I'll never forget that thank you Paul...

Quality production and expert serviceread more

I am a Representative of a Volleyball team and when I contacted Downtown Printwear about possibly…read moregetting jerseys for the team they were up to the task. They suggested, to me, many different options for volleyball jerseys and all of them were very nice and at an affordable price. They are the Printwear company that you want to work with, quick, easy, and great quality work with.

What a treasure in Hudson Falls! A clean bright location, nice selection of yarns, the owner was…read morevery helpful. She even said I could drop in anytime with my latest project!

From the owner: We offer classes, kits, supplies, notions and a wide variety of yarn including Cascade, Plymouth,…read moreSkacel, Koigu, Periwinkle, Blue Moon, Groovy Hues, and more on the horizon. Please come sit a spell at our social knits held on Weds 11-1 and Sunday 2-4. Gift certificates available in any denomination

A very good yarn shop way off the beaten path. The yarn is milled from the proprietor's sheep (or…read morewas). The milling is woolen spun I think and a little rustic, i.e., uneven. Looks like handspun. Soft, bouncy texture. Knits up beautifully. A great variety of weights and colors. I think the yarn is Merino. An excellent place. The owner also has a large selection of needles.

What a treasure! The colors are not to be believed. And the quality of their yarn is quite nice…read more Definitely worth the ride. I'm a beginner and the proprietor showed me basic stitches. She was very knowledgeable and willing to share. Overall, a very nice experience.

Excellent business. Great service, reasonable prices and delivers on-time. They are a professional…read moreshop and the products were quality.

Great people to work with. Very friendly, professional and really helped me out with a last minute…read moreorder embroidering thick tote bags. I am very happy with the quality and will definitely be a repeat customer!!!