They are very welcoming and kind hearted group of women. They are very knowledgeable on knitting,…read morecrocheting weaving and other fiber arts. The have a wonderful selection of yarns including local dyers.

When I went in I waived hello to the person on the phone and she didn't acknowledge me. When she…read moregot off the phone her first question was have you been there before. I did not find her helpful but another person (one of the five owners) was helpful. When I was cashing out I asked for a bag and was told there would be a fee. I have never paid for a bag in a yarn store and don't expect to when i spend $100. This left a bad taste in my mouth. This would not be my go to store at all for the reasons listed above.

I am with the Shen Football Booster Club and I cannot say enough good things about this business. I…read morebring all our Varsity home Game Jersey's here to have our players last names embroidered on the back. These are jerseys that the players pay for and keep forever. Tricia handles these jerseys with the upmost care and consideration. We even had a year where the stitching had to be removed on some jerseys, she made sure that when they were restitched that any imperfections were covered or taken care of so that you had no idea that the stitching had been taken out. I can with 100% say that Tricia puts care into all she does for her clients. Our Senior players get these jerseys placed in a shadow box as a gift for the end of the season....and Tricia's work will be displayed for years. We recommend Embroidery and More to anyone, and stand by our claim that this is the best place around.

Brought an expensive brand new swim bag with tags still on it to be monogrammed with my sons…read moreinitials. She embroidered the wrong initials, her error, the work order had the correct initials. She removed the wrong initials and replaced them with the correct ones. In order to do this the wrong stitching had to be pulled out. After removing stitching the bag now looks terrible because of the damage the needle did initially. I expressed my displeasure about the finished product and after much discussion where the owner stated she was actually "pleasantly surprised" how turned out. She commented on how long it took to remove the stitches. This was not my problem as all she had to do was read her work order that she herself filled out prior to starting. After much discussion she felt giving me the embroidery for free was very generous. She said she could bring the bag and ask some other people and they wouldn't see anything wrong with it. She felt didn't need to replace the brand new bag she ruined. She said only I would notice because I knew what had happen. If the bag was damaged because of the process then that is on me. The bag was damaged because of her error and having to rip out stitching. I would NEVER recommend this place to anyone...the owner was rude and clearly does not take pride in the work she does. She was unwilling to resolve her error to my satisfaction. This was a gift but now it's my problem I guess.

Starting out my business and needed to look professional. I brought in my Carhartt Coveralls (duck…read moreinsulated material. VERY strong and durable fabric!) to have my logo's added for winter aerial photography jobs. I could not be more pleased with the results. The team sat with me, asked what I wanted, listened to my answers, and performed masterfully. As my business grows, I will certainly rely on Clare's to handle all of my embroidery (AirPicz Drone Photography and Inspection -- Self-promotion)

There's a fantastic selection of products and designs available. Don't see what you want? Just ask!…read moreThey're likely able to order it. Did a beautiful job on an infant's baseball cap -- so cute!

I attended a memoir intensive workshop last week in Spencertown and was able to shoot into Chatham…read moreto visit here. I bought three skeins of Cascade yarn to make a shawl i saw in the shop. There were so many great colors to choose from! I had to make a quick decision because I was short on time. The woman who helped me was so gracious to wind the yard right away and check me out. Two days later I went in again and the back part of the store was abuzz with everyone knitting and laughing together. What a delightful place! This made my experience in upstate New York that much richer. Thank you for the great yarn selection, reasonable prices and warm ambiance.

Excellent selection of yarns and at a very decent price. The store itself is beautifully arranged,…read moremaking it easy to browse. I believe I was speaking to the owner when I visited and she was very polite and helpful.

I asked JCB Specialties to embroider 7 Scrubs shirts for my son who is a healthcare professional…read more They looked great and were a much appreciated gift for my son.

JCB Specialties is the best! Highest recommendation for all family, friends and colleagues. The…read morestaff are incredibly kind and talented. Their embroidery work is top-notch, professional, and high quality.

Excellent business. Great service, reasonable prices and delivers on-time. They are a professional…read moreshop and the products were quality.

Great people to work with. Very friendly, professional and really helped me out with a last minute…read moreorder embroidering thick tote bags. I am very happy with the quality and will definitely be a repeat customer!!!

Wow. I have never walked into a store and gotten yelled at while trying to give them my business…read more If you don't do Names and numbers on items then perhaps you should remove the faq on your website that says you do offer those services. Either way a nice referral to a local shop would have been the appropriate response. Not yelling at me as to why you don't do that anymore. Ps/ the embroidery on the backpacks that you said was impossible was done this afternoon by one of your local competitors. Thanks for your expert advice.

From the owner: Get Your Name Out There With Monograms Plus! People have gotten good at tuning out traditional…read moreadvertising. How can you tell people about your business when they ignore signs and newspaper ads? Easy - put your logo on something you'll wear. You've come to the right screen-printing company in Schenectady, NY.

The owner is Very unprofessional I dropped off shirts and was promised dates when they would be…read morefinished and I had to call him back numerous times until I finally picked my shirts back up and took them elseware.don't waste your time.

The owner frank is the absolute worst business owner I have ever met in my entire life. I have no…read moreidea how he's in business. Guy had 10 shirts had for almost a month and never got back to me when I was trying to find out when the order would be complete. Had to go there and pick my shirts up to go somewhere else. Don't waste your time