I honestly can't say how amazing this company is. The order process was extremely simplistic and…read moresmooth. The design team was exceptionally easy to work with, and communication from them was super fast, especially with the minor adjustments we had with the design. Completion time was way ahead of schedule, and I got my shirts over a week early. The price was perfect for each shirt.

What ever happened to customer service??? My daughter is on a travel sports team and we ordered…read moreapparel through the sports organization. We spent over $300 on apparel and one item was on back order. We have been calling and calling asking when it might come in as it was a travel bag that holds all of her sports equipment. She is the ONLY kid on the team that did not get this bag. We decided late to add her name to the bag and were told it was an extra $5... cool, we will pay this additional fee once the bag comes in. We received an invoice for $5 from Wicked Smart .. however I was waiting to pay the bill until we got confirmation that bag was actually in their facility. I called today and they told me it was in but I needed to pay the $6.48 invoice. I then said "you mean $5 invoice that I received on 2/4/22?" Their response was "someone quoted you wrong price and it's actually $6" I then advised them that I received an invoice for $5 and why is it more? "That is the price, $6" I know it's only a $1 but I don't understand how they can just decide to re-invoice me because some that works for them screwed up. I own a small business and I would NEVER do this to my customer, especially if it meant keeping the customer happy and coming back. I would just waive the $1 difference. The guy on the phone was very dismissive and basically told me "it is what it is, we won't start working on it until you pay the invoice" On top of all of that, they won't even let me pick up the bag, I have to depend on the coach taking time to go get it... I will NEVER do business with these people again.

Starting out my business and needed to look professional. I brought in my Carhartt Coveralls (duck…read moreinsulated material. VERY strong and durable fabric!) to have my logo's added for winter aerial photography jobs. I could not be more pleased with the results. The team sat with me, asked what I wanted, listened to my answers, and performed masterfully. As my business grows, I will certainly rely on Clare's to handle all of my embroidery (AirPicz Drone Photography and Inspection -- Self-promotion)

There's a fantastic selection of products and designs available. Don't see what you want? Just ask!…read moreThey're likely able to order it. Did a beautiful job on an infant's baseball cap -- so cute!

They are very welcoming and kind hearted group of women. They are very knowledgeable on knitting,…read morecrocheting weaving and other fiber arts. The have a wonderful selection of yarns including local dyers.

When I went in I waived hello to the person on the phone and she didn't acknowledge me. When she…read moregot off the phone her first question was have you been there before. I did not find her helpful but another person (one of the five owners) was helpful. When I was cashing out I asked for a bag and was told there would be a fee. I have never paid for a bag in a yarn store and don't expect to when i spend $100. This left a bad taste in my mouth. This would not be my go to store at all for the reasons listed above.

Been dealing with All U for several years and they've never let me down. Good prices for quality…read morework. Embroidery jobs done promptly. Staff extremely helpful.

From the owner: Thank you for checking out our website for your custom screen printing and embroidery needs. Since…read more1986 we've been providing high quality t-shirts, sweats, hats, jackets, and more to people like you across the street and around the world Our Albany, NY factory boasts 8 color and two 12 color automatic presses, and 6 color and 2 color manual presses for screen printing. Our art department features state of the industry design programs, upgraded frequently. Our embroidery department is equipped with the most advanced embroidery machines in the industry, offering 9 color capability and wraparound hat embroidery. Our in-house digitizing allows us to reproduce even the most demanding designs quickly and accurately.

There is nothing wrong with the balloons I ordered online from Michaels. However, DO NOT BUY…read moreBALLOONS THROUGH THEIR WEBSITE! I was told by a salesperson at the store that you can order balloons online at Michaels, and bring them in for inflation with helium. I assumed that Michaels works the same way as a grocery store selling and filling their balloons for the cost of the balloon itself. I thus ordered balloons for a baby shower from the Michaels' website. However, upon bringing them in for inflation, I was told by the manager that Michaels sold this set of 10 mylar heart balloons through a third party. Michaels will only inflate these third-party balloons for $3.00 a piece. This makes a simple mylar balloon cost now $6 each. The Michaels website reads: "Order online and pick up your pre-inflated balloons in store." They do NOT mention that inflation with helium is a hefty separate charge, or let you know that they do NOT inflate for free all of the ones they sell on the Michaels website. To compensate me as this is not a clear policy on their website, they gave me a $15 gift card towards the cost of the $30 helium charge. My advice: save your money and go elsewhere for balloons!

Yesterday I attempted to purchase silk flowers that were clearly marked 80% off -- for all spring…read moreand summer decoration. The register marked them at regular price. The attendant refused to listen, claiming that she couldn't do anything. Two other ladies behind me also carried similar flowers and we all inquired about the misleading signs throughout the store. The attendant refused to call a manager. We all left behind the intended items of purchase. Michael's at Albany is becoming a disappointment of shopping experience. Don't advertise a price you can't honor.

I am with the Shen Football Booster Club and I cannot say enough good things about this business. I…read morebring all our Varsity home Game Jersey's here to have our players last names embroidered on the back. These are jerseys that the players pay for and keep forever. Tricia handles these jerseys with the upmost care and consideration. We even had a year where the stitching had to be removed on some jerseys, she made sure that when they were restitched that any imperfections were covered or taken care of so that you had no idea that the stitching had been taken out. I can with 100% say that Tricia puts care into all she does for her clients. Our Senior players get these jerseys placed in a shadow box as a gift for the end of the season....and Tricia's work will be displayed for years. We recommend Embroidery and More to anyone, and stand by our claim that this is the best place around.

Brought an expensive brand new swim bag with tags still on it to be monogrammed with my sons…read moreinitials. She embroidered the wrong initials, her error, the work order had the correct initials. She removed the wrong initials and replaced them with the correct ones. In order to do this the wrong stitching had to be pulled out. After removing stitching the bag now looks terrible because of the damage the needle did initially. I expressed my displeasure about the finished product and after much discussion where the owner stated she was actually "pleasantly surprised" how turned out. She commented on how long it took to remove the stitches. This was not my problem as all she had to do was read her work order that she herself filled out prior to starting. After much discussion she felt giving me the embroidery for free was very generous. She said she could bring the bag and ask some other people and they wouldn't see anything wrong with it. She felt didn't need to replace the brand new bag she ruined. She said only I would notice because I knew what had happen. If the bag was damaged because of the process then that is on me. The bag was damaged because of her error and having to rip out stitching. I would NEVER recommend this place to anyone...the owner was rude and clearly does not take pride in the work she does. She was unwilling to resolve her error to my satisfaction. This was a gift but now it's my problem I guess.

Excellent business. Great service, reasonable prices and delivers on-time. They are a professional…read moreshop and the products were quality.

Great people to work with. Very friendly, professional and really helped me out with a last minute…read moreorder embroidering thick tote bags. I am very happy with the quality and will definitely be a repeat customer!!!

My company came to Screen Designs to order 24 T-shirts and 3 Carhartt sweatshirts. From the first…read moreconversation speaking with Manny (the owner) I sensed immediately he did not have time for my order. I tried to ignore this and move forward. Long story short every form of communication was rude and full of annoyance from Manny. It culminated with Manny being very curt, rude and in the end he hung up on me. Terrible customer service.

From the owner: Screen Printing * Embroidery * Promotional Items * Awards & Incentives * Signs & Banners * Design…read moreServices * Direct to Garment Services * Laser Etching * Heat Transfer * We Do It ALL!

I've been working with TSS Printing for years and they are top notch! Their team provides excellent…read moreand fast customer service and there has never been a print error. I will continue to make them My first pick for all print and brand business!

Absolutely awful. Zero responsiveness. Horrible business practices. Items werent even printed…read moreyet, wouldn't cancel my order even when I explained that my daughter was no longer on the team. Admitted they hadnt even worked on it yet but "all sales are final". Just sad. Then never called us to notify us, weeks later, that our order was finslly finished. Just awful. I have no idea why any team would give this guy business. Plenty of ethical places to spend parents' money instead. Avoid this guy.

Fun and colorful shirts, toes and hoodies to gift to someone else and yourself…read more My shirts have held up well in the dryer, washed in well water and eating my way through the Capital Region. It's all made locally in Troy. The shop also has greeting cards with funny sayings and cute pictures. If you have a custom order, they can accommodate that as well. Lastly, they do have events throughout the year where you can make a t-shirt and they usually involve some kind of adult beverage. I haven't done one and that should change.

Long story short: Order local (from here), not from Etsy…read more My friends and I were considering ordering bachelorette party shirts from Etsy but were concerned about sizes fitting all members of our party and overall shirt quality. That was until we got the idea to go to a local print shop. I found Troy Cloth and Paper on Yelp and headed right there. Dave was available to chat about shirt design, shirt style options, and suggested sizing. We settled on Bella Canvas tanks which are much better than the quality Etsy offers. There was a slight communication error that delayed the design process but as soon as that was fixed I had a mock up within 3 business days. Dave was awesome about modifying my mock up to meet my design preferences. I confirmed the mock up was good to go at 7 am and my shirts were done by 7 pm. THEY LOOK AWESOME and Dave gave us a hefty discount for the communication error. Awesome customer service and easy to work with. Definitely recommend these guys for all your events that require shirts.