I really liked this place. It reminds you of a cute mom and Pop shop. The people are very nice,…read moretake a long, and diligent time with you, and you can tell that they know what they're doing. I would recommend this place to people who are local to the region

Elegant Fashion was recommended to me by my cousin. I am so glad she did! My daughter's wedding…read moredress needed alterations and she did not feel comfortable with David's Bridal where she purchased the dress because of recent bankruptcy filing. Lucia and Maria are professional and expert seamstresses. The work was excellent and my daughter looked stunning on her wedding day. Lucia also completed alterations for my gown and my mother's pantsuit. Thank you! Thank you! Anna Marie

I needed to replace the battery on my Breitling watch. The Brietling dealer in Albany said I…read moreneeded a full service (even though they said the crystal looked really good). I knew I simply needed a new battery. They wanted to charge me more than $650. I said no. I looked up Eden on Google and they said they would replace the battery while I waited. Great service for less than $100. Thank you.

By jewelry a lot. My husband and I decided to get our jewelry tested. Bought a 14kt. ring that test…read morecloser to 10kt. Extremely disappointed

I honestly can't say how amazing this company is. The order process was extremely simplistic and…read moresmooth. The design team was exceptionally easy to work with, and communication from them was super fast, especially with the minor adjustments we had with the design. Completion time was way ahead of schedule, and I got my shirts over a week early. The price was perfect for each shirt.

What ever happened to customer service??? My daughter is on a travel sports team and we ordered…read moreapparel through the sports organization. We spent over $300 on apparel and one item was on back order. We have been calling and calling asking when it might come in as it was a travel bag that holds all of her sports equipment. She is the ONLY kid on the team that did not get this bag. We decided late to add her name to the bag and were told it was an extra $5... cool, we will pay this additional fee once the bag comes in. We received an invoice for $5 from Wicked Smart .. however I was waiting to pay the bill until we got confirmation that bag was actually in their facility. I called today and they told me it was in but I needed to pay the $6.48 invoice. I then said "you mean $5 invoice that I received on 2/4/22?" Their response was "someone quoted you wrong price and it's actually $6" I then advised them that I received an invoice for $5 and why is it more? "That is the price, $6" I know it's only a $1 but I don't understand how they can just decide to re-invoice me because some that works for them screwed up. I own a small business and I would NEVER do this to my customer, especially if it meant keeping the customer happy and coming back. I would just waive the $1 difference. The guy on the phone was very dismissive and basically told me "it is what it is, we won't start working on it until you pay the invoice" On top of all of that, they won't even let me pick up the bag, I have to depend on the coach taking time to go get it... I will NEVER do business with these people again.

Paul Truman Fine Jewelers is a true gem. Paul and Debbie…read morewere very patient and kind as I needed to have 2 rings resized, one had to be cut off my finger! - how embarrassing- Safe to say, my wedding ring and the beautiful anniversary ring Paul Truman crafted, dazzle my everyday life now. This diamond and ruby 40th anniversary band is so gorgeous! It looks like a crown for my finger and I enjoy seeing it 40 times a day. My loving husband stopped into Paul's store in Albany, NY, on his lunch breaks and over a few years, gifted me some pairs of diamond, and diamond and sapphire earrings, vintage and modern. There is something for every budget, and the place is as you might expect, is dazzling. Debbie was most helpful and friendly with a quote and reworking a pair of earrings I had laying in my jewelry box for years. I love wearing them again. Thanks Paul and Debbie, for making me look and feel great!

I was visiting Albany for the day and realized my new watch needed a safety chain added. I stopped…read moreby Truman Jewelers in the hope they might be able to accommodate me on a very tight time table. Megan Olson, one of the in-house jewelers, quickly assessed my need and suggested a custom solution which could be constructed that afternoon. She showed me the materials, explained how she would connect the safety and carefully measured so it would fit securely. The price was very reasonable. The work was completed within the hour. I've been wearing the watch for almost a month since the work was done and the safety is very secure and works perfectly! I was pleasantly surprised they could accommodate an out of town walk-in customer and accept a rush job so late in the day. The watch safety provided peace of mind during the rest of my travels. My only regret is that Truman Jewelers is not located in my home state! My trusted local jeweler retired and I wish I could find a company like Truman's in my area to replace my past jeweler. I value professionalism, excellent workmanship, good value and being treated with friendly courtesy. Truman Jewelers delivered all of that and more. Even more impressive since they knew I was a visitor and wasn't a potential long term customer!

Even I didn't bought the watch in this store, but I really recommend it! I need help with my watch…read morebecause it's my first watch so I just randomly call a store, then I call this store the employee who pick up the phone used a very kind and respectful voice and manner to me even though I took a long time speaking and I didn't know how to describe the problem of my watch but she still help me out a lot! she's much better then the employee from the store that I bought!

Philip Alexander's is a gem. It's customer service platinum and their work product sterling. Not…read morebad things in the jewelry business. Oh, and being a family business is a very big plus in my book. I will start by noting that we haven't purchased any jewelry from PA but we have used them time and again for jewelry repairs, watch service, etc. They do an excellent job. I'm sure we will be buying something in the future as their selection is handsome.

I would give a minus 10 if I could. I dont know who delivered my package but they are an absolute…read moreidiot and liar. They claimed to have delivered the package to my "FRONT DOOR" and included a picture of the front of my house from the street 100 feet away. I found the package, a 6 by 10 inch "WHITE" mailing envelope a day later, over 30 feet from my front porch, plus another 30 feet from the front door in the snow. Which the snow of course is also "WHITE" If they are going to throw the package on my front lawn in the snow then at least have the common decency to say so. Dont LIE about it say you left it at the "FRONT DOOR". Their drivers do this constantly, they leave it at the neighbors, at my barn door. at the shed door, on the steps, every where but at the front door where they say they do. Just take a look at the picture and tell me if that is "At the front door".

Fast Track came through when I really needed them. Pickup was on-time, and delivery was completed…read moreas promised. I highly recommend.

I am currently working on my wedding dress with Fatima and I cannot recommend her enough! I was not…read moresure what I wanted to do with my dress to really make it my own and her ideas and suggestions were exactly what I was looking for. Each session, she is incredibly thorough and I always feel like I am being really taken care of. I used to stop in to her former work place and saw some of her previous work with heirloom wedding dresses and I was completely blown away, which is why I came to her. I cannot wait to see and post the final results, my dress is already looking perfect. Fatima is kind, thoughtful and is an incredible seamstress!

Im currently a student of Fatima, she's teaching me how to make wedding dresses. I absolutely love…read moreworking with Fatima. There's never a dull moment when I'm with her, we're always laughing and enjoying ourselves when we're together. Her personality is beautiful. Since ive been a student with her, Ive been learning soooo much. I've been learning how to tailor wedding dresses, how to get the perfect corset, how to construct the train of a wedding dress and so much more. I can't wait to apply what I've learned and make an actual dress with what Fatima has taught me in my business.

Had 2 rings resized here. They did a good and Michelle was very helpful. I got my rings the…read morefollowing week and were so sparkly. Thank you.

"Knowledgeable, patient, informative and honest." "I felt…read morecompletely comfortable doing business here." Angelo R. Troy, NY