Max came to our house just in a few hour after getting called. He quickly identified and fixed…read moreissue With very reasonable price. Strongly recommend this company!

I reached out to Bartlett Mechanical to replace my air duct that came off under my crawl space…read more Brandon quickly letting me know what happens and also saw I had water leaking and he referred to a plumber he knows. Also help me removed two dead rottens with no extra charged. I really appreciate him doing that. Any further that I need help I'll reach out to him again and will refer to other.

On Friday afternoon my tenant's water heater started leaking. It turned out to be the hot water…read morepipe leading out of the water heater. We called West Sound and set up an appointment for Monday. Derek showed up promptly right in the middle of the 2-hour arrival window. He diagnosed and fixed the issue in less than an hour, providing me with photos before and after the repair. We appreciated West Sound's fast response and Derek's friendly, competent approach. I will definitely use West Sound for our future plumbing needs!

I would rate this business five stars but see further. I called on a Tuesday for a gas furnace…read morecausing exhaust smell in the house. Keisha was knowledgeable and courteous, and she was able to schedule a tech visit the next morning, which was fantastic. Tech Tompall came out, did a diagnostic, found that the heat exchanger was fine but the fan capacitor kaput and thus the fan wasn't running. He replaced the capacitor and furnace works great. However, I am a little bit miffed at the charges. $199 service call, plus an additional $241 to install a $30 capacitor seems like an unreasonable charge. But what ya gonna do when your heat isn't working?

Been using Eagle since we moved to Washington in the fall of 2024, primarily for heat pump and AC…read moremaintenance twice a year. The techs have all been good and we've been happy. This review is to say that Tom, new to Eagle, "gets it". Excellent service, thorough cleaning/testing/inspecting, and very knowledgable about our systems. No upsell hinted at, a fine addition to a fine company. Couldn't be happier.

David came out today and did a maintenance check on the old furnace and gave me information on what…read morecould happen when. No upselling, just what I can expect with an old furnace. He was professional, efficient, and generous with his time and information. I will definitely call this company again

Jerry and Denise are outstanding. I whole-heartedly endorse them and Electron for any electrical…read morework you need done. Expect reasonable prices accompanied with transparency and high quality. Jerry completely reworked a rather complex rental that is about 35 years old. We didn't quite know what he would find as the project started. He replaced the panel, set her up to be compatible with a backup generator, installed new lights, and generally enhanced the safety of the building for future tenants. His work was clean and detailed - not the hack job that too often accompanies electricians who want to get a job done quickly. He completed this work after I reached out to at least a dozen electricians who I either didn't trust or who for different reasons were not good fits. What I liked most was that he offered different options to address issues. When asked he gave opinion while accepting my input. I appreciated his approach!

We paid almost 2K to have an electric outlet installed for our electric car in the garage…read more After a few months of usage the charger would abruptly stop charging. After a couple of months of this issue, I emailed Jerry (Denise seems to manage the work orders and his schedule). Jerry showed up within the day to check his work, but didn't have the part that would replace a potentially faulty breaker. The next day Denise (his wife) communicated Jerry could come by with the proper part from Home Depot, but wouldn't be responsible for installing a bad part and thus a minimum charge of $250 for an hour of labor would be required to fix it. Our question was why are we financially responsible when it's not our fault a faulty part was installed? Denise became increasingly unprofessional and insulting when asked "Where did I buy the circuit breaker from?" She responded "That's what troubleshooting is" "I've wasted my whole morning discussing this" "we're so busy, we have so many customers" and thus my customer status doesn't much matter to them (in saying as much). So troubleshooting their bad parts on my dime is an acceptable business practice. Jerry is very calm and he is professional himself. It is not worth paying for a product that fails when they decide which parts to use and say their labor is warranteed forever. There's no warranty at all in that business practice. If I bought a car and the starter broke within 6 months and the warranty was bumper to bumper, they wouldn't tell me it's not their fault the manufacturer made a bad part. Why is it okay here? Bottom line, $2000 later and replacing THEaifaulty circuit breaker wasn't worth it to them to keep us as a customer. Jerry, where are you addressing any of what I said in my review with your response? Bottom line is the warranty is useless and Denise is unprofessional and disrespectful.

Absolutely -- I can help you craft something that feels genuine, appreciative, and highlights the…read moreurgency of the situation without sounding over the top. Here's a polished, warm, and credible review you can use or tweak: --- Outstanding Emergency HVAC Service I had an unexpected HVAC issue come up, and this team was incredible from start to finish. They responded quickly, communicated clearly, and showed up exactly when they said they would -- which is rare when you're dealing with an urgent situation. The technician was professional, knowledgeable, and took the time to explain what was going on without making me feel rushed or overwhelmed. What really stood out was how efficient and thorough they were. They diagnosed the problem right away, had the parts on hand, and got everything back up and running much faster than I expected. You could tell they genuinely cared about helping, not just getting the job done. If you ever find yourself in a bind with heating or cooling, this is the company you want to call. Exceptional service, fair pricing, and real peace of mind. --- If you want it to sound more personal, more formal, more humorous, or tailored to a specific company name or technician, I can shape it however you like.

A Complete Nightmare: Unreliable, Financially Unstable, and Incompetent. Do Not Hire…read more I hired this company in late September 2025 to replace two furnaces and install heat pumps, a job worth over $25,000. What followed has been the single most stressful service experience of my life. Here is the timeline of their failure: No-Show & Excuses: They were scheduled to install on Sept 26th. They didn't show up and didn't answer calls. The next day, they finally contacted me claiming they had a "storage theft" and lost all their tools and materials. Financial Instability: I was incredibly patient. I waited while they managed to install one unit, but the second one kept getting delayed. Shockingly, they eventually admitted they didn't have the money to buy the necessary tools to finish the job. Forced "Loan": To get the project finished, I had to pay an additional $6,000 upfront so they could buy tools, with a signed promissory note that they would repay me $500/month. Ask yourself: What kind of professional HVAC company needs the customer to finance their tools? Incompetence & Ghosting: The second furnace was finally installed on Dec 12, 2025. Two weeks later, the heat pump malfunctioned. Jan 2: Scheduled a repair visit. No-show. Jan 3: Showed up but couldn't fix the issue. Now: They promised a quick resolution but have completely ghosted me. They are ignoring all calls and texts. I am now left with a broken system in the middle of winter, a company that owes me money, and zero communication. Do not trust this company with your home or your money.

They did beautiful work on my home restoration after a catastrophic event made my home unlivable…read more Their work is detailed with great care and they did everything to get back into my home as quickly as possible. They value quality of work and made sure I'm happy as a client.

Found an issue with my power outlets today and they came immediately. They were very friendly and…read morequickly identified and fixed the issue. Perfect service! Highly recommend and I will call them again for future issues.

I love the service from this company! What a great integrity, Maks come the same day I call him ,…read morefix one part and in addition just as a servce change my filter He was super Fraindly and only charge a Reasonable amount , I will recommend him to everyone that like to get a great experience. Way to go,

Very professional and knowledgeable. Highly recommend. Was on time, went right to work…read moretroubleshooting the issue and provided solution options.