Trademasters lives up to their name and we have been loyal customers since their beginning in the…read moreearly 1990s! Recently, we had Trademasters replace an aging furnace and air conditioner system. In addition, they installed a damper system with a second thermostat for the second floor, which allows us to set the temperature separately for the first and floors. The difference in the upstairs temperature has been astounding! Where it used to be an oven, it is now very comfortable. From the initial call to the final installation, their team was prompt, friendly, and exceptionally responsive. What really set Trademasters apart was their approach to helping us choose the right system. Instead of pushing a high-pressure, one-size-fits-all sale, their technicians took the time to discuss multiple equipment alternatives with us. They walked us through the pros and cons of different brands, efficiency ratings, and installation options so we could make a confident, well-informed decision. We couldn't be more happy with the final result! It's rare to find a team that combines top-tier technical knowledge with genuine, customer-first service. If you want a trustworthy HVAC team that shows up on time and truly knows their stuff, call Trademasters. Highly recommend!

Trademasters is a quality, well-run business that provides honest, quality work in HVAC and…read moreplumbing. The staff, from the person who schedules visits to the techs to the owner, are all super friendly and competent. The system they recently debuted - EasyHome - does just what it says - makes it easy to schedule services, repairs, installations, and maintenance. It's a one-stop shop for just about anything you need for your home, from a well-respected DMV company. I highly recommend them and their services.

We just had our attic AC system replaced and they worked fast and everything seems ok so far, it's…read moreonly been 2 days. The initial consultation went excellent, no complaints. The installation guys were also very nice and did a great job, It's only been a few days so the system is running fine. The only gripe is that they left a lot of trash and residual foil and scrap pieces of the old ac up there. It was a pretty tidy space so it was noticeable and a little disappointed that they would leave parts and trash up there. I would say give them a call for service or new installation, but ask them to remove any trash and leave the place somewhat cleaned up. You pay a lot of money to replace a whole system and to find the space messy left a poor taste. It could've been an excellent service, but an oversight in minor details made it mediocre.

We had our HVAC unit and water heater replaced and are very happy with the team that worked on it…read more Kurdo Besari and Narajan did a great job!

My furnace was down! So HQMS came to my rescue. They replaced my HVAC system. Jerry and his crew…read moreknew what they were doing. The quality of work was excellent. The value was competitive.

Insanely high prices -- literally 30-40x the cost of what I was quoted other places. No…read morejustification given or follow up questions. I can't trust such a business.

Two plumbing visits and two great outcomes. These guys explain their work, are transparent about…read morepricing, and give pertinent recommendations. Will be contacting them for their heating/furnace service before the cold months.

Requested a quote, stayed after hours to accommodate the site visit, was told we will have you some…read moregood numbers, asked about the proposal the following week to receive this response " Anthony, due to our current scheduling, operational priorities, and project requirements, we're unable to take on this project at this time. We appreciate the opportunity to provide an estimate." Not at all what i was expecting from yelp or 911Hvac.

Took a while to schedule our plumbing repair, because they prioritize broken A/C calls during the…read moresweltering DC summer, which I can appreciate. Jake was our plumbing technician and he did a thorough job replacing copper pipes with color-coordinated tubing in the upstairs bathroom. Installed new shut-off valves to the vanity, toilet and tub faucets and even vacuumed before he left. We had a water pressure problem after he left, and Jimmy Gusky had another tech at the house the next day to resolve it - the solution was really simple and had to do with sediment settlement near a valve when the water main was off for repairs. It was a bit embarrassing, frankly, to have a plumber open the valve when we could have done so ourselves to clear the sediment and restore water pressure. Both plumbers were great about explaining their work and the rationale behind it while they were in our home. I recommend this company for the thorough repairs and friendliness, professionalism of their techs.

If you're unlucky enough to come across Jimmy, run! My home warranty company selected the lowest…read morebidder and yours truly had the pleasure of paying this company $2K just to find out that my HVAC was still not working. He came back and blamed it on my filter (which rather than replacing it for me after paying him 2K, made me go to Home Depot to buy and replace myself). He then proceeded to tell my wife to let it unfreeze over night and the problem will be solved, just for us to find out that nothing had changed. All the while, my wife, myself, and our 3 small children remained living without air in 90 plus degree weather going on 4 weeks. When my wife called to tell him it still wasn't working, he told her he'd be back in another week. I called him and texted him to let him know how untenable that would be for my family and I, especially after paying him 2K with no fix, to see if he could come out sooner, but gentlemen Jimmy decided that it was not worth responding to or even acknowledging my reach out or respectful request for service. Don't use this company. You're much better served using a company that provides quality customer service, responsiveness, and has the technical capability to troubleshoot problems. This post received a 1 star rating because it wouldn't allow me to post a 0....

Didn't end up going with them due to timing but they came out and listened to my needs for my new…read morehvac system. They didn't try to over sell products like the other two companies I had come out. I would definitely use them in the future once we are ready to move forward.

I am a disabled senior. This review documents objective facts regarding HVAC services provided by…read moreBluestar Air Mechanical Inc. across two of my properties, identifying the specific staff involved. Alexandria Multi-Level Townhome Installation Diagnostic Visit (Isaac): Technician Isaac condemned my original AC unit as completely "dead" immediately upon arrival, without opening the service panel or performing electrical or refrigerant pressure tests. Salvage vs. Installation (Walter? & Karol?): Walter and Karol? spent extensive time meticulously extracting the original unit intact to preserve all components, while spending minimal time securing and properly installing the replacement machine. Undersized Equipment: For my 1,830 sq. ft. multi-level loft townhome, Bluestar installed a 2.5-ton National Comfort Products through-the-wall AC unit that is physically less than half the size of my original machine, leaving massive voids around the wall opening. Life-Safety Fall Hazard: The machine sits near the roofline several stories above a ground-level driveway. It rests inside the oversized opening without dedicated structural framing, a properly fitted sleeve, or mechanical mounting brackets to anchor it. Massive Gaps & Exterior Visibility: Gaping openings were left on the sides, so wide that I can clearly see neighboring townhomes and direct outdoor daylight from inside my utility closet. Soft Foil Tape & Expanding Foam: The top of the machine was sealed with only soft silver foil tape and flexible wrap rather than a rigid sheet metal transition or structural collar. Into the open side voids, Karol? messily sprayed orange expanding foam instead of constructing proper framing, trim, or weatherproofing. Severe Noise & Vibration: When activated, the unit generates extreme operating noise and structural vibration felt throughout the living areas. Missing Property: A step stool kept in my utility room went missing immediately after the crew packed their gear and departed; I am continuing to check my home to ensure nothing else is missing. Communication Evasion: Karol? conversed easily in English upon arrival, but suddenly claimed not to understand English when questioned about the open gaps, lack of framing, and spray foam. Dismissive Management (Lyn): I sent Lyn multiple detailed text messages and photos documenting my serious safety concerns, questions about the oversized opening, and the complete lack of structural support. Despite being fully informed of the severity and specifics of the hazard, Lyn trivialized the issue before 8:07 am on Sep 16, only replying that she would send someone back merely to "clean that up," offering no plan for structural framing or proper sleeve installation. Washington, D.C. Property Service Undelivered Documentation (Isaac): I was charged a significantly higher inspection fee specifically contracted to include an official written cause-of-damage report and a formal repair estimate for an insurance claim. Technician Isaac completed the on-site visit, but no written report or cost estimate was ever provided, despite multiple follow-up requests sent directly to both Lyn and Isaac. Licensing Verification: Bluestar explicitly confirmed prior to the appointment that the technician held a D.C. HVAC license, but no license number or proof of licensure was ever furnished. Based on these documented facts, I cannot recommend Bluestar Air Mechanical Inc. to other homeowners or seniors.

I've used DM Select Services twice: once for water heater repair, and once for garbage disposal…read morerepair. Both times, they fixed the problems and didn't try to upsell me on replacement. As a landlord who lives thousands of miles away from my property, I really have to rely on the integrity of the repairmen to honestly assess problems and fix them. My tenants were happy with how quickly I was able to schedule repairs and how professional the repairmen were. I don't see myself using any other company for repairs that fall within DM's range of services.

Please - if you're going to use this company, verify what you're told. We just moved to the area a…read moreyear ago, so when our neighbor swore that DM Select Services was the only company to call for our a/c repair (it quit working)- I called. The young lady who answered our call was courteous, friendly and professional. I was very pleased with their ability to get Patrick out to our house the next day. Their service fee seemed reasonable and I felt comfortable with 90% of Patrick's advice. His service seemed thorough and quick. I know just enough about a/c units to have an idea of what was wrong and Patrick confirmed- the system was low on R22 refrigerant (Freon) and the coil for the compressor had gone out. He replaced the parts, but told me that it wouldn't work for long because it was very low on R22 and there was no more R22 available. He explained the history of R22, which I already knew most of, and told me the only option was to replace the entire system. This is where I became nervous because he quoted a price off the top of his head for a new Carrier system. In my profession we say that "the appearance of impropriety is as bad as the impropriety itself. How could he possibly know the exact amount and instantly recall the number? He hadn't even seen the interior unit or duct system, but said it was all inclusive - $9,500 installed inside and out. His next statement made me more concerned as it is frequently used in high pressure tactics. He said that if we decided before June 1, he'd deduct the $500 service charge from the install cost. I asked several questions to explore the issue, but he quickly shut down the questions with the emphasis on how little time I had to decide. He reminded me several times that the current a/c was not repairable due to the R22 issue and that it wouldn't last without R22. He made it clear that R22 hadn't been available for two years. Due to Patrick's statements feeling false to me, I googled it and to my surprise- Freon is available from many suppliers. I was even able to order it myself as long as I ordered it in 2lb containers or less. I was beyond upset and after a few emails received a call from their GM Tim. He danced around the statements for a while before saying that Patrick had told "half truths" about Freon. It is available, but his company chooses not to stock it- although he later acknowledged he has a 25lb can of it in his service truck. He denied that Patrick was trying to sell me a new unit using false statements and again called them half truths that were the result of poor training. Regardless, my 72 yr old neighbor who recommended them was also upset about the "half truths" she was told that made her buy a new a/c. I'm pleased to say I found a different company that is happy to install my Freon for a $90 service call. They can call it half truths all they want, I believe it is called theft by fraud and although I'm not familiar with Virginia laws- in every other state I've lived in this is called Financial Fraud of an Elder in the case of my neighbor. Please be careful- bigger isn't always better. Ps- Tim referred to company as "ARS" which could explain a lot. American Residential Services is a massive corporation out of Memphis, but DM Select claims to be a "small...family owned business" on their website. Something doesn't add up, but that's not for me to decide- I'll refer my neighbor to state criminal investigators to figure out what lies may have been told and if those lies constitute a criminal violation. Update- I found out just how badly they ripped me off when I jumped online to check the parts the installed. One part was under $12 and the other was available for under $30. The technician took less than 15 mins installing both. I believe these people are straight up criminals and you should avoid them at all cost.

I highly discourage anyone from using Condon-Reed. We entered into an agreement over a month ago…read morefor a B-flue pipe replacement, timed to coordinate with an active roof replacement. With less than 24 hours' notice before the project was set to begin, they abandoned the job. The manager, Michael Moreland, explicitly stated in writing that they were breaching our agreement to chase higher-paying work, telling me: 'I can't pull guys off of $30,000.00 jobs to do a little B flue job.' When I called out how unprofessional it was to leave a client stranded, I was simply told to go find someone else. If you have a standard residential repair or a 'little job,' be warned that Condon-Reed will drop you the second a bigger paycheck comes along. Utterly unprofessional and terrible business ethics.

Condon-Reed is locally owned, professional and simply the best! They have provided HVAC services…read morefor my home for more than 30 years. Their technicians are well trained and work as a team. The management works hard to make their work seamless from start to finish!