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    All Time Exterminating & Moisture Control

    5.0 (2 reviews)
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    Northwest Exterminating

    Northwest Exterminating

    3.3
    (23 reviews)

    INSERT FOOT INTO MOUTH…read more.... On my last review I talked about how I was having serious spider problems and how this company didn't do much to help well...normally I don't change my reviews but as an Elite yelper it is my duty to uphold the truth! So I recant my last review and I will now say that after Northwest Exterminator heard my cry for help they have been on the ball getting someone out to my house on the regular dealing with the spider issues I HAD! I Say had cause it's been weeks now since I've heard any spider complaints from my wife & kids which is great being that I have a 10month old who crawls all over the place! Even my wife has been impressed with the consistency of how Northwest checks in on us via phone or email, which says a lot about their professionalism and customer service! This company really cares and doesn't just toss aside customers concerns, they really stayed diligent on getting rid of these unwanted insects and that I can appreciate! Thanks Jessie Richter & Northwest Exterminating in my area for all the help!! And for making my home a LOT less spider friendly! As a man you wanna protect your family from everything and can sometimes go off on a handle when it comes to your lil girl being in any kind of danger....Lesson learned from a new home owner...before you blast a company on social media at least inform them of the issue and give them an opportunity to fix it!

    If your builder installs Northwest Exterminating termite bait stations as part of a new…read moreconstruction home, be prepared for a relentless sales campaign afterward. I never signed a contract with Northwest, yet I was flooded with calls, mailers, and renewal notices pushing me to continue service at what I felt were outrageously inflated prices. The whole process felt less like customer service and more like a high pressure sales operation designed to convert homeowners into recurring contracts after the fact. Many homeowners likely assume the bait stations are simply part of the home's termite protection, only to later discover they're being aggressively solicited to pay annual fees to maintain them. The constant marketing, lack of transparency, and excessive renewal pricing left a very negative impression and ensured I would never consider using Northwest Exterminating.

    EcoGuard Pest Management

    EcoGuard Pest Management

    5.0
    (5 reviews)

    Five stars all around to the EcoGuard team for fast and friendly service! I found EcoGuard on Yelp,…read moreand called on a Monday in need of some spider extermination and nest clean-out from our crawl space. Ryan was super helpful and got us scheduled for service on Thursday morning (although they had availability sooner!) Caleb arrived right on time and took care of business - communicating with us as he went through the extermination process! I appreciate the 30-day guarantee as well, just in case we have any lingering spiders or other pests. A one-time service cost us $299, which feels like a great value given the team's overall responsiveness, and speedy but intentional service. We'd definitely reach out to EcoGuard again the next time we're in need of pest management!

    Highly Recommend EcoGuard Pest!…read more We have been using EcoGuard Pest for quite some time now, and I honestly cannot say enough good things about them. I've had three different technicians come to our home so far, and every single one has been great! We originally started using their services after my Seresto flea collars failed us and my dogs brought fleas into the house. Granted, we had blasting going on directly behind our house while a new neighborhood was being built, as well as blasting happening at the front of our neighborhood for a different development. This was likely contributing to a much higher-than-normal flea population in our yard, and the flea collars simply couldn't keep up. I called EcoGuard after being stood up by one pest company and rescheduled three times by another. EcoGuard was incredibly quick to come out and was extremely thorough. After just two treatments, they completely eradicated the fleas. We then had them begin treating our yard for fleas and ticks, as well as treating the exterior of our house with their pest maintenance service. This includes spraying to help keep bugs outside of my house, removing wasp nests, spiderwebs, etc. They come out on a quarterly basis. About a month ago, a mouse tried to take refuge in our house. I called EcoGuard immediately, and they came out the very next day. They didn't just set traps and leave--they actually helped me search for where the mouse could have gotten inside. We discovered that our puppy had more than likely pulled the cover off of our exterior dryer vent and chewed on the cover. I fixed that immediately, and thankfully, we haven't had any mice issues since. Then yesterday, I noticed some ants in my kitchen and gave them a call. Again, they came out the very next day. Robert treated the interior baseboards, underneath my sink, the tiny space between my granite and drywall, windows and doors, and placed a bait station on my countertop. He also treated the exterior windows, foundation, around the perimeter of our landscaping beds, the hot tub area, patio, certain areas of the siding and brick... literally anywhere he could treat, he treated! He was incredibly attentive and then took the time to help me look for ant trails so we could figure out where they were coming from. We found the source, and he treated that area as well as placing two bait stations underneath our grill deck where we believe they set up camp. The technician who has come out the last three times is Robert, and he has been absolutely wonderful. He is extremely kind, respectful, knowledgeable, attentive, and genuinely seems to care about solving the problem--not just checking a box and leaving. I highly recommend Robert, as well as EcoGuard Pest as a company. They have yet to frustrate me or make me feel like I'm wasting my money. Their prices are very fair, they are on time, every technician I've met has been respectful and thorough, and their customer service is exactly what customer service should be. Even though I've had to call them out for two problems, I do not believe that is because they aren't doing a good job during their quarterly visits. Sometimes, that's just Mother Nature and life! When something unexpected pops up, they are here actually ASAP to help me figure it out and fix the problem--with a smile and a good attitude. That means a lot to me! If you're considering starting pest control service with EcoGuard, they are 100% worth it. Give them a call--you won't regret it!

    Ameri Care Services

    Ameri Care Services

    3.1
    (15 reviews)

    As a pest control company they will not look under nor treat under your house. I am not talking for…read moretermites but pest control issues. I called 3 times to talk to them about an ongoing issue and each time they were going to have a manager call me back. They never returned my calls. Each call I asked to just cancel my service but they assured me a manager would be calling. No one ever called. But I was finally told I could send an email to cancel my service. I have requested a refund for any unused quarterly services I have left. After using them at my current address for 12 years I will be going elsewhere. Terrible customer service.

    I don't have them for pest control services but I did contact them to obtain an estimate and…read morerecommendations for crawlspace work. The company was given as a recommendation from my HVAC company. Earlier in the 2021, during my annual termite inspection with my pest control service, there was standing water, one dead snake, one small live snake and other debris found in my crawlspace. I contacted 3 different companies for estimates and recommendations to address the concern. Here is the BLUF---Encapsulation is not always the answer and doesn't have to be your only choice!! I learned that from Ameri Care. They were the only company that immediately recognized other water intrusion concerns from the exterior of the home and provided options to address the issues. The estimates I received from the 3 companies ranged from $3500-$12K. Only one company, I believe was the one who gave me honest recommendations--Ameri Care Services. My inspector was Darren Kidd and he was professional from the time he arrived until I made my decision. The day the work was completed the crew worked 100% until it was complete and then made sure that i saw the work before they left. There was no pressure to "get this special deal" or "fully encapsulate" to "fix all my problems". Very satisfied with the work, the communication, and the process.

    Orkin

    Orkin

    1.3
    (3 reviews)

    This is an email I sent to David Murphy, Operations Manager, about why I gave Orkin a "would not…read morerecommend' review....... I initially setup both my termite and pest control service with Orkin in Mar/Apr 2017. Initially, communication/feedback/responses were both effectively and efficiently communicated between your staff and either my wife or myself. However, ever since our initial treatment for termites and pest control, I have been continuously dissatisfied with the services received both administratively and on-site. For example, when I called to schedule my annual termite inspection, I spoke with an employee at your agency; however, they could not schedule my appointment at that time and indicated someone would call me back later that afternoon or the next day. At no point did anyone call me back to schedule my appointment. As a result, I called the office again to schedule the appointment. I elucidated to the customer service representative that I spoke with someone previously and no one called me back. Instead of handling the problem at that point, the associate wanted to have someone call me back again (implausible!). Due to previous experiences, I indicated that I wanted to schedule the appointment now and did not want to receive a call at a later time. Instead of handling the scheduling of the appointment, she simply transferred me to a manager who had no idea why I was calling. I was able to schedule the appointment at that time, but I feel a customer should be able to schedule an appointment when they call the agency instead of always receiving a return phone call. Moreover, this morning I received a phone call from Lenny who indicated he wanted to schedule my annual termite inspection. I had my renewal on 10-Mar-2018, which is 11 days ago, and I am now receiving a phone call about making an appointment. Apparently there is some disconnect between your office and employees in the field. How does your office not know that my renewal was already completed (incompetent!)? Another thing that is staggering about Orkin is how your on-site staff members go about scheduling an appointment. To clarify, instead of calling your customers a day or two ahead of time to make an appointment, your employees are notorious for calling the day off to say "you are due for a service, I'm in the area and want to come today". In fact, this happened again today when Lenny called me for my termite inspection. He explained that he wanted to come out today even though he knew I was probably at work. Again, this is extremely unprofessional and I find it intrusive to one's schedule. I am a flexible person and can work with any organization to schedule an appointment; however, I expect at least a 24-hour notice before someone wants to come to my residence. These are just a few examples of my dissatisfaction with your agency. I have had no-shows by your employees who scheduled times for servicing and have be given a handful of excuses about why things haven't been conducted in a professional manager (i.e., saying the reason for a no-show was due to an employee having knee surgery). It seems like your agency is failing to follow your company's philosophy of "remaining committed to providing our customers with the most extraordinary pest and termite control service available today". I have voiced my issues/complaints with your organization over 6 months ago when I called due to scheduling problems and it seems like things haven't change since then. In my opinion, the processes you have in place to ensure you are offering superior (far-fetched at best) customer service are both ineffective and inefficient and should seriously be reviewed prior to taking on any additional customers. Unfortunately, I am locked into my termite contract for a few more years, but effective immediately, I am planning to utilize another organization for my pest services. I should have done my research on the front end and utilized another company thus allowing me to eliminate all the legwork I have had to do to get service (which sounds absurd! A customer having to work to get a company's business. I'm thinking it supposed to be the opposite way). Thanks for taking the time to listen to my frustration with your organization. I'm sure this will change nothing, but figured I would give it a whirl. To date, I have not received any communication back from this manager after my email and I would not recommend this company for termite/pest control. Additionally, when I did my research and found another pest control. I discovered they have a better price point. Orkin is $113 per service, but I'm switching to James Pest Control, which is $85 per service (which saves me $112 per year and a headache when dealing with Orkin). I used James before I moved to Nashville area and always had great customer service.

    I wish I had looked on yelp before hiring Orkin in Murfreesboro! The first sign of trouble was…read morewhen a girl on the phone allowed me to sign on as needed and not sign a contract. When the guy arrived he informed me that wasn't how it works and was very pushy about trying to get me to sign a contract. Then they are suppose to call ahead and make sure you'll be there to let them in. That never happened and he would show up and spray the outside and charge me fir spraying the inside as well. I called Irkin and they sent him back out to give me a free treatment inside and he ended up doing a full treatment and charging me for it. On top of that they never got rid of any bugs. When I called the office and cancelled I left a message on the managers voicemail and he never returned my call. That was the second tome he ignored my voicemail. Obviously they don't care about their business.

    All Time Exterminating & Moisture Control - pest_control - Updated August 2026

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