We bought the introductory service. It was much more reasonable than their competition and didn't require a 1 year contract with automatic credit card charges. Elijah was the technician and he answered all our questions and didn't press us for a longer contract. Based on this experience and assuming the treatment works, we'll likely buy the full year quarterly service. Seems like a good value and easy to work with. read more

The Bug Man - Pest Control Near Me - Smyrna, Tennessee

01/05/26 the bug man came out at my house at 2019 milky way drive murfreesboro tn 3 times and refuses to come back out to take care of all these bugs my daughter paid for a cleaning service and they came and refused to clean my house because of the bugs i will be turning this company over to bbb for poor service if they do not come back out and fix this problem asap gave them a 1 rateing pauline joyce read more

Our neighbors used the Bug Man and we're very satisfied so we called them to set up an appointment. A young lady came out and was so smart and answered all my questions and concerns regarding our termite problem in the garage and fire ants in the yard and wasps. Our appointment was for the end of April and the gentleman Stefan came out and worked practically non stop treating termite area and placing over 50 units that hold the termite killer...not sure what they're called...and after about 5 hours when he had to leave, another guy showed up and took care of the fire ant hills and all the wasp areas. We were so happy with the way they worked ..their professionalism and so knowledgeable especially Stefan when it comes to pest control. We would definitely recommend them. Glad we have a service contract with them now. read more

I always get on time friendly service. If for any reason they need to return for additional pests, they are always quick to respond.

WOW! I am very very impressed with The Bug Man's service. I ordered a one time treatment for rodents by phone and Jared came out today to set up some traps. We haven't seen any mice or rats, but there are some mice droppings in the crawl space (on my workbench), so we decided to call out pest control since we are selling this house. I'm being proactive--look at me go--LOL Anyway, after setting up the traps, they also included a "complimentary" treatment for insects, inside and out, which I was surprised to learn. I was thinking I was just paying for the rodent traps--but I got so much more! Jared was awesome! He was knowledgeable, and very helpful! We will definitely be using The Bug Man at our new home. I may be easily impressed, but I felt like I got a real bargain for the money! Way to Go BUG MAN!!! Way to represent and earn business!!! read more

Narciso Rodriguez inspected my home for termites. He was so polite, communicative and thorough. He made me feel 100% comfortable knowing that my home is termite free. Thank you, Bug Man and especially Narciso! Lynn in Brea read more

They have been servicing my home for awhile now, I would highly recommend them! I started seeing bugs but after they treated my house the first time I didn't see ANY! Months later I'd find one or 2 but they would be dead already. I will continue to use them and recommend them! read more

Amazing and attentive. Listened to our concerns and fixed the problem in one visit. We did however add a annual Service because we realized Terminix is nothing but a name. read more

This is Michel H again, The owner/managing partner and the operations team came out to resolve all my issues. Apparently, they had not been getting my messages and they came out just to apologize because I had been a loyal customer for over 10+ years. I accepted the apology and offered to have them be my service provider again. They treated the yard last week and came back again today to make sure all the bugs were gone. I am glad to know the professionals I had dealt with in the past were still in charge and I am happy to say that I will be sticking with the Bug Man. read more

The Bug Man is great! My experience: I was devastated to experience a termite swarm inside of our home. It felt like a never-ending plague as they were just continuously flying out of the internal part of a window track. We had no idea what was happening. After over half of an hour of running 2 vacuum cleaners simultaneously to handle the swarmers, they finally stopped coming in. I just imagined the inside of the exterior wall destroyed by termites and how that was going to affect us with treatment and repairs; all amid the beginnings and uncertainties of the coronavirus pandemic, at that. A close friend highly advised *against* calling Terminix. So, I googled for termite services in my area, saw The Bug Man (and their AMAZING reviews-for a reason!), and immediately noticed the epic vinyl on their trucks-that probably terrify arachnophobics-as ones that I've seen in our own neighborhood. I called and the office was so helpful, friendly, understanding, accommodating. I couldn't have asked for a sweeter, kinder person to have answered the phone to help me. They offered to have someone come out same day, but I declined as it was the end of the day and I hated the thought of keeping someone from getting home to their family. Our technician, Anand, was prompt in arrival the next day, though. His was kind, professional, and down-to-earth :) His assessment was thorough, and he provided a detailed report with the activity observed and a treatment plan. He was not impressed by the swarm I described, and THAT was relieving lol. He showed me where the termites came in, about how old and big he estimated the colony to be, and educated me as to what swarmers are. There was no damage to our structure and no other colonies. What a relief! They completed a whole house treatment (in between the interior and exterior walls) 2 weeks later and the bore holes in the concrete look great (if you can even find them!). I can't speak to price comparison as I was only quoted from The Bug Man. But I am so pleased with their customer service and treatments that I am not concerned with price comparison. I will always recommend them. -Satisfied, termite-free customer read more

The Bug Man - Pest Control Near Me - Smyrna, Tennessee

Purchased a new home and started noticing some ants and spiders. Looked up companies with good reviews and decided to try the Bug Man. Contacted them through their website and within 24 hrs they responded and set up an appointment. On the day of the appointment - their technician showed up on time reviewed our home and recommended their treatment. We purchased the initial treatment. The next day we received by email a complete explanation of what we received in that service. They are professional, on time and administratively efficient. read more

I had The Bug Man do some work at our home and was very impressed with the professionalism of their employees. Mike treated our home today and was extremely helpful and knowledgeable about their services. We will definitely continue to use their services. read more

I have been a customer for years and have always had a pleasurable experience but today was the OPPOSITE! 10 days till they are able to come out to put mice bait in the box that I pay for... the huffing/puffing attitude I got from the girl that answers the phone is unacceptable! When a supervisor was requested she stated she doesn't know when they will be in if at all today. What's the point of the service if I can hear a mouse under my dishwasher and they won't at least refill the bait trap. read more

If you guys want a funny, prompt, and caring exterminator please use this company and ask for Cory. He comes to my home and is patient explains things and isn't all about making money. It is because of his excellent customer service that I have signed up for quarterly service. I have to also say the Company as a whole is amazing! I had squirrels in attic and they were not able to help but hooked me up with a great Company. Use use use them! read more

I have had an issue with spiders. They were quick to come out and spray. They were knowledgeable and polite. The price for the services is great! read more

I found this company here and the other reviews were accurate. I submitted a visit request via their website and they followed up immediately. The serviceman, Eric, was prompt. He was informative and super chill. Most importantly, I saw results the same day! I love great service and I'll recommend this company to anyone that will listen! read more

We have used The Bug Man for more than 6 months now. All work done when committed, as expected, and with no issues. We had an armadillo invade our yard and they don't handle anything larger than a mouse but the recommended Complete Animal Control, who is another 5 star service. So let's see customer service, check. Results expected, check. Dependability, check. Satisfied customer, that's a double check. read more

Great service. Doing a great job so far, no complaints. Reasonably priced. Will never have terminex service again.

Their customer service is phenomenal. The home office is easy to contact and the staff is excellent with any questions/concerns you might have. As far as the appointment went, I am extremely pleased. I bought the "One-Time Pest Service" for $125. However, I will definitely be using this company again. Jared, the technician, was informative and a delight to chat with. He gave me some Insect Trap and Monitor pads too! It is clear this company is knowledgeable about pests, beneficial insects, and the products they use for treatment. read more

Arrived on time. Provided a thorough explanation of the process. Our concerns regarding ants were addressed. The employee was professional. We will be using again. read more

I called The Bug Man to take care of a spider problem. I had all kinds of spiders on my porch & deck. They tended to make their way into the house. They didn't bite us but it seemed like everytime I knocked down one web in a corner two more would take its place. It was frustrating. I finally became exasperated enough to get quotes from pest control companies. The Bug Man answered my inquiry quickly and professionally. Not only that, but their prices were the lowest. I thought maybe they were to good to be true....great customer service, great prices, could their services be great too? I decided to give them a try. Happily, I learned that yes, their services were just as great as their customer service and their prices. The technician came right on time, was professional and the treatment has been effective. We haven't had spiders on the porch, deck or in the house. It's heavenly! read more

David and Robert are awesome! So happy with their service and knowledge in helping us control our brown recluse problem. The entire office staff that we have encountered has been wonderful, and down to earth. We are now in a quarterly treatment plan with them, and are very satisfied. read more

What else to say but excellent. I had them to come out to my house and spray, with in a few days I saw no more bugs. I only did a one time spray the price wasn't bad at all. You'll get a better deal when you do their seasonal deal. Awesome company will recommend them to anybody. read more

They always call before they come and they always arrive on time. Anyone that's ever come out has always been very polite and courteous. They always make sure they do the inside and the outside. read more

Quick polite and thorough! Crawled under the house checked every nook and cranny. Explained each treatment.

We have worked with The Bug Man for years. We have nothing but great things to say about this company. Their prices are good, service is good, and always worried about doing a good job for their customers. The overall 5 star rating on their company is pretty telling. read more

The reason I called The Bug Man was that I found their company online while searching for a service and was amazed at all the 5-star reviews. I was especially pleased with the way all of their customers referred to them with such fondness. I am a very loyal consumer, once I find a company or product I like I usually stick with them for good. It takes a major disaster to make me mad enough to change products or affiliations. I have had the first treatment so far and the men were nice and courteous which I liked very much. They told me they did a lot of service outside the house spraying and spreading feed pellets to draw the insects out which I took their word for. The one thing I did notice is inside the house I did not see them doing much in the way of spraying like in the pictures you see on their website. Nothing between the refrigerator, kneeling down around appliances like pictured on their site, just a few quick squirts here and there real quick in each room and we have had the ants back here and there just a little, but this morning I woke up to an army of them on my computer desk. So, I am just a little disappointed. All in all the service is very affordable and the workers were friendly and helpful, my only suggestion is that they pay a little more attention to the inside of the house as well. read more

I called The Bug Man recently because of a cat flea infestation inside and outside my home. There was a bit of a mixup when I first called to set up my appt. The receptionist failed to get my information other than my address. I assumed we had used The Bug Man before so I didn't think to provide any more info. When I called the day before to confirm my appt, they didn't have me down, but the previous owners and all their contact info. The lady I spoke to on this day was very helpful answering all my questions and was very friendly. She quickly updated the information correctly. (So I only added this to my review to let future customers know to make sure and give all necessary info upfront when making an appt.) I was unable to get an appt as quickly as I hoped, but it was the same week. (I was pregnant being bitten by fleas along with my 3 children so immediate relief was in hopes, but totally understandable I am not the only customer.) The man that came to do the flea treatment was on time and friendly. He came back another day to treat the outside due to rain. When I returned home I noticed immediate relief from the pesky fleas. No bites already that first night and it has been about a month now and still no more bites! I hated spending extra money to rid our house of this problem but it was worth every penny. We now have a newborn at the house so I am pleased to have had the problem taken care of before she arrived. Thank you Bug Man for taking care of our problem efficiently and having such friendly customer service. read more

Very happy with The Bug Man. Came out quickly and was professional. He addressed my concerns about the treatment impact on environment, wildlife and pets. So far no sign of insects. read more

We have used The Bug Man for over a year now and would recommend them to anyone looking for a pest control service. Their communication is top notch, fast and efficient. We always have the same tech so he knows our home and our trouble areas. You can't go wrong with them! read more

Dan and the rest of the guys at The Bug Man are very professional and good at what they do. I've used their services for over a year now and am very pleased. read more

I've done business with this outfit for years and they are simply the best. Office lady is extremely helpful & friendly and their service tech Robert has always done a superb job. I highly recommend them for your residential and commercial needs! read more

I have used the Bug Man for over a year for pest control for my home. They are very professional and always show up on time. Most importantly the quarterly treatments handled all of my pest issues. Unfortunately, I'm selling my home and they don't service the area my new home is located in so I'm forced to find a new provider. I highly recommend them for your pest control needs. read more

We are new to the area and they came highly recommended by family members who also use them year after year. We have been thoroughly happy with everything they have done so far and will continue to use them. read more

Can't say enough. Great customer service, quick, on time, cost effective, professional and very friendly! Would highly recommend.

The best bug service in Wilson County. We have used them for years. Living in the country we used to have all sorts of little creepy crawlies in the house, but since The Bug Man, we have not had any issues with bug, fleas, or ticks. read more

We moved to the Boro five years ago and have loved the service and attention we get from the Bugman. We have a yearly contract which they service quarterly and are happy to come any other time outside of our quarterly sprays whenever we call them. Would always highly recommend the Bugman !!!! read more

They've been doing a great job with my bug prevention service for 7 years. Trust them completely!

I have used The Bug Man for years, and had my home's quarterly service and the annual termite inspection this morning. As I have consistently experienced with The Bug Man, my technician this morning (David) was extremely knowledgable, professional, thorough, courteous, and conscientious. During the crawl around under my house for the termite check, he even noticed a potential problem with our water heater, giving us the opportunity now to have it checked and serviced and probably saving us considerable inconvenience and expense (or worse). The Bug Man has come to my home between service dates if I need more spider traps or have any other unforeseen bug-related problem. I enjoy my home so much more without worrying about the bugs that plagued us before I found The Bug Man! I highly recommend The Bug Man to everyone, and encourage everyone to call them to set up an appointment before the spring and summer bugs start invading! Thank you David and The Bug Man!! read more

I had a different company doing my bug service for years! One time out The Bug Man took care of ALL my issues AND was cheaper. I have no bugs where I would still have issues with the other company. I highly recommend The Bug Man! Great people to work with. read more