The Bug Man

(9 reviews)

Matthew did a great job. Very nice guy and knew what he was doing. I originally told him that I had…read morea deceased squirrel in the yard (wasn't sure b/c I didn't want to get near it) and turned out to be a young skunk. I'm glad that the service was completed quickly and efficiently. He costs much less than most companies doing this type of work and honestly, most weren't willing to come out in a decent time frame. This guy was close by and was here within 45 minutes. My brother has used him as well and had nothing but good things to say.

Please no hate because I literally freaking out. So... I'm…read morea big chicken when it comes to birds but I also don't EVER want to see one get hurt. Tonight I went in my garage and a bird was in there. My garage door WONT open but I have a back door. When I called and talked to Matthew, he said try turning off light in garage and leaving light on outside back door and wait a few minutes. He said then he should get out and if not call back. Let me tell you , I called almost 20 places and no one answered the phone. Thank you so much Matthew!

Orkin

1.3

This is an email I sent to David Murphy, Operations Manager, about why I gave Orkin a "would not…read morerecommend' review....... I initially setup both my termite and pest control service with Orkin in Mar/Apr 2017. Initially, communication/feedback/responses were both effectively and efficiently communicated between your staff and either my wife or myself. However, ever since our initial treatment for termites and pest control, I have been continuously dissatisfied with the services received both administratively and on-site. For example, when I called to schedule my annual termite inspection, I spoke with an employee at your agency; however, they could not schedule my appointment at that time and indicated someone would call me back later that afternoon or the next day. At no point did anyone call me back to schedule my appointment. As a result, I called the office again to schedule the appointment. I elucidated to the customer service representative that I spoke with someone previously and no one called me back. Instead of handling the problem at that point, the associate wanted to have someone call me back again (implausible!). Due to previous experiences, I indicated that I wanted to schedule the appointment now and did not want to receive a call at a later time. Instead of handling the scheduling of the appointment, she simply transferred me to a manager who had no idea why I was calling. I was able to schedule the appointment at that time, but I feel a customer should be able to schedule an appointment when they call the agency instead of always receiving a return phone call. Moreover, this morning I received a phone call from Lenny who indicated he wanted to schedule my annual termite inspection. I had my renewal on 10-Mar-2018, which is 11 days ago, and I am now receiving a phone call about making an appointment. Apparently there is some disconnect between your office and employees in the field. How does your office not know that my renewal was already completed (incompetent!)? Another thing that is staggering about Orkin is how your on-site staff members go about scheduling an appointment. To clarify, instead of calling your customers a day or two ahead of time to make an appointment, your employees are notorious for calling the day off to say "you are due for a service, I'm in the area and want to come today". In fact, this happened again today when Lenny called me for my termite inspection. He explained that he wanted to come out today even though he knew I was probably at work. Again, this is extremely unprofessional and I find it intrusive to one's schedule. I am a flexible person and can work with any organization to schedule an appointment; however, I expect at least a 24-hour notice before someone wants to come to my residence. These are just a few examples of my dissatisfaction with your agency. I have had no-shows by your employees who scheduled times for servicing and have be given a handful of excuses about why things haven't been conducted in a professional manager (i.e., saying the reason for a no-show was due to an employee having knee surgery). It seems like your agency is failing to follow your company's philosophy of "remaining committed to providing our customers with the most extraordinary pest and termite control service available today". I have voiced my issues/complaints with your organization over 6 months ago when I called due to scheduling problems and it seems like things haven't change since then. In my opinion, the processes you have in place to ensure you are offering superior (far-fetched at best) customer service are both ineffective and inefficient and should seriously be reviewed prior to taking on any additional customers. Unfortunately, I am locked into my termite contract for a few more years, but effective immediately, I am planning to utilize another organization for my pest services. I should have done my research on the front end and utilized another company thus allowing me to eliminate all the legwork I have had to do to get service (which sounds absurd! A customer having to work to get a company's business. I'm thinking it supposed to be the opposite way). Thanks for taking the time to listen to my frustration with your organization. I'm sure this will change nothing, but figured I would give it a whirl. To date, I have not received any communication back from this manager after my email and I would not recommend this company for termite/pest control. Additionally, when I did my research and found another pest control. I discovered they have a better price point. Orkin is $113 per service, but I'm switching to James Pest Control, which is $85 per service (which saves me $112 per year and a headache when dealing with Orkin). I used James before I moved to Nashville area and always had great customer service.

I wish I had looked on yelp before hiring Orkin in Murfreesboro! The first sign of trouble was…read morewhen a girl on the phone allowed me to sign on as needed and not sign a contract. When the guy arrived he informed me that wasn't how it works and was very pushy about trying to get me to sign a contract. Then they are suppose to call ahead and make sure you'll be there to let them in. That never happened and he would show up and spray the outside and charge me fir spraying the inside as well. I called Irkin and they sent him back out to give me a free treatment inside and he ended up doing a full treatment and charging me for it. On top of that they never got rid of any bugs. When I called the office and cancelled I left a message on the managers voicemail and he never returned my call. That was the second tome he ignored my voicemail. Obviously they don't care about their business.

Brentwood Pest Control

(18 reviews)

They are responsive to calls and texts. They are professional. They are kind and they are punctual…read more I highly recommend this pest control company.

Great service! Very knowledgeable and through, responsive, locally owned (Brad) with a strong…read morereputation. They came highly recommended to me and glad we called them. No contract!

Southern Exterminating Co

Nita is very nice and always helpful. My service tech Dion has always been excellent and does a…read moregreat job. Janese Johnson

I have been using Southern Exterminating for over 5 years and they have always done a top notch…read morejob. I would highly recommend them to anyone!!

Luxury Lawn and Mosquito

We had a small job that we didn't think we could get anyone to do: aerate our back yard. Will not…read moreonly agreed to do it, but for a reasonable price. He communicated in advance of doing the work, showed up on time, was easy to work with and did a great job. We'll use him again, for sure.

Will is very knowledgeable about lawns and informed us about issues we had no idea was happening…read more We we're having issue with dead spots and we had been fertilizing ourselves. Come to find out we had insects called army worms that were destroying our lawn. Will diagnosed the problem and started a process to eliminate them and get our lawn back to normal. He also aerated and seeded to help our lawn out. Very reasonably priced and will work with on our time frame. He is available to answer any questions we have had and gets back to you very fast. We definitely recommend his service. Nice job and we're really happy so far.

Nashville Pest Control - DOA Pest Service

4.5

Arrived within 30 mins of calling and serviced the issue. They were extremely thorough, they went…read moreabove and beyond to address the issue. The subsequent customer service was high class. Thank you Brandon, Jaunita and Christina. If you're on the fence of who to hire for a pest problem, go with them, you won't regret it.

Fast service and excellent in-person pest control service for residential spaces. They are…read moreresponsive and the technicians were knowledgeable about how they could treat the seasonal issues that were facing the space.

Mr B's Air Duct Cleaning

4.9

(35 reviews)

Amazing service and the folks that came very courteous. I recommended to other friends in my…read moreneighborhood as well

Amazing service. We're a small business and needed our ducts cleaned asap. They were extremely busy…read morebut were able to move things around to get the job done. The guy who came out to quote the job also did the job which was great to see. They even took before and after photos to show me the difference. Choosing Mr. Bs was also easy because literally everyone recommends them.

Music City Duct Cleaning

I hired music city duct cleaning for a full air duct cleaning and couldn't be happier! I live in…read moreNashville, TN, and my allergies were getting worse -- turns out my HVAC system and air ducts were full of dust and debris. They showed up on time, were super professional, and used powerful equipment to clean all the vents, ducts, and even the dryer vent. The air in my home feels so much fresher now! If you're looking for air duct cleaning in Nashville, this is the company to call. They offer HVAC cleaning, vent cleaning, and dryer vent cleaning all in one. Fair prices, great service, and you can really tell they care about doing a thorough job. Highly recommend them for anyone searching for duct cleaning near me or needing residential air duct services in Nashville!

From start to finish this was a good experiences. I submitted an interest form online and was…read morecontacted same day to set up duct cleaning. I was able to get an appointment next day. Peter was our technician and he was great- on time, professional, communicative, and got right to work. It was amazing the stuff he pulled out of the vents of our new house. He also cleaned the dryer vent and we could see how full of lint that had been. Awesome experience, up front with pricing, and we will definitely use this company again. Thanks!

Hermitage Air Duct Cleaning

(1 review)

Had air duct cleaning done after neglecting it for years. Derek showed up on time, explained what…read morethey'd do, found some ductwork issues and pointed them out. Price was reasonable, did dryer vent free. Noticed difference in air quality right away. Would recommend.

From the owner: Hermitage Air Duct Cleaning has been Nashville’s trusted air-duct authority since 2011, with…read moremanager Ethan Day leading innovative practices that enhance both indoor air quality and energy efficiency. While many companies stick to basic cleaning, Hermitage understands that modern HVAC systems require advanced maintenance tailored to Nashville’s climate—especially high humidity and seasonal allergens that heavily influence home air quality. Under Day’s leadership, the company stays ahead of industry trends by using advanced diagnostics and eco-friendly cleaning methods that support family health and environmental responsibility. Their comprehensive inspections evaluate entire ventilation systems, identifying issues before they become expensive repairs and helping homeowners understand how clean ductwork reduces energy use in Tennessee’s demanding weather. What truly sets Hermitage Air Duct Cleaning apart is their dedication to transparency and client education. They turn routine service into a valuable learning experience by explaining proper filtration, humidity control, and seasonal maintenance. Instead of offering quick fixes, they empower homeowners to make informed decisions about indoor air quality—establishing themselves as trusted advisors committed to long-term, healthy home environments.

840 Inspections

4.8

(42 reviews)

Jeff George with 840 Inspections was thorough, extremely helpful, and took the time to patiently…read moreanswer all of my questions. He approached this inspection with the kind of care and attention you would hope someone would give if it were their own purchase. That meant a lot to me. Of all the homes I have bought, this was the best inspection experience I've had. Jeff was knowledgeable, kind, and genuinely cared. I'm very grateful for his professionalism and support, and I highly recommend him.

Great communication, thorough evaluations, price quotes for repairs. Across the board 840…read moreinspections have served my clients and myself well for years. Can't recommend them enough!

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Mary K.

9 years ago

The Bug Man is the best company my husband and I have used and we have used them for a long time. Marcel explained what kind of spider I had taken a picture of recently when he was hear today doing. inside and outside treatment. we are very satisfied. Mary Kaplan Mt Juliet TN read more

Maria C.

12 years ago

I have been a Bug Man customer for years, and have had wonderful, courteous, thorough, effective service from them the entire time--quarterly service and termite prevention. I highly recommend this locally owned business. read more

Sarah C.

9 years ago

Prompt, friendly and knowledgeable service. Would definitely use again!

Whitney P.

14 years ago

Robert was my technician and he was fantastic! I highly recommend.

The Bug Man - pest_control - Updated August 2026

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Brentwood Pest Control

(18 reviews)

They are responsive to calls and texts. They are professional. They are kind and they are punctual…read more I highly recommend this pest control company.

Great service! Very knowledgeable and through, responsive, locally owned (Brad) with a strong…read morereputation. They came highly recommended to me and glad we called them. No contract!

Legacy Pest Management

We had ants in our kitchen, and dogs that would bring in fleas and ticks from our backyard. Joey…read moreand Ryan from Legacy did a phenomenal job of making those pests disappear! Very friendly, knowledgeable, courteous, and timely! I trust them with all my pest management needs!

I wanted to give a shout-out to Legacy Pest Management for the fast, effective and excellent…read moreservice provided. I messaged them at 2AM after discovering an invasion in our new house we just moved into and Joey Munson Polster came out the same morning to help. I'm happy to say the little pests have not returned.

Pest Doctor

3.9

(15 reviews)

We have used Pest Doctor for quarterly pest and termites since 2023. They always do a through job…read moreand are great to work with!

Always friendly, professional, and helpful! We have them spray every three months but they also…read morehave come out in between to help in between spray issues with pests.

Tennessee Bed Bugs

4.0

I am so lucky I managed to find these guys! I was very impressed the first and Everytime after with…read morethe overall experience. The owner is very knowledgeable, honest, and truly cares about his customers. I usually don't do reviews but I really hope to help someone feel confident about this company. Trust me you don't want to call the first exterminator you see when you search this topic. Call these guys! I'm forever thankful for everything they've done. Most importantly the peace of mind I have back as a result of their services...

These guys know their stuff. Their staff member came out and did a very thorough inspection to…read moredetermine if I had bedbugs; thankfully I did not. He explained what he was looking for and described their treatment process if bedbugs were found. He was right on time and very professional. If I ever suspect bedbugs again, I will absolutely call them! (Hopefully I won't need to!)

Moxie Pest Control - Nashville

3.2

(93 reviews)

I had to call Moxie Pest Control today because my lawn has entered what I can only describe as a…read morebotanical identity crisis. Yep! I use them for my lawn care as well! It's March, and normally my yard is made of Bermuda grass. But the underlying weeds apparently took the weather change as a challenge. Little white flower tips everywhere. Not the conversation-starter kind of weed people move to Colorado for. This looks like the "summon the HOA" kind. According to Google, this stuff is called annual bluegrass. I didn't know that before today. What I did know was that my yard suddenly looked like it had been taken over by tiny green squatters. Personally, I could wait until the Bermuda does its thing and Moxie helps it along. My HOA, however, cannot. Members of our HOA drive through the neighborhood constantly. I mean constantly. Slowing down. Stopping in front of houses. Evaluating curb appeal while channeling the living spirit of my mother into every inspection. So I called Moxie and Andrew B. answered. First thing I enjoyed was that he talked to me like a normal human being. No scripts. No corporate gymnastics. Just, "Hey man, what's going on?" I explained the situation and told him the truth: "I personally could not care less about these weeds... but my HOA definitely does. I'm pretty sure they have Homeland Security on speed dial... and I don't need that kind of attention." Andrew immediately knew what I was talking about. I learned that a bunch of yards are seeing the same thing right now, and Moxie is already adjusting their treatment strategy from their usual pre-emergent approach to a post-emergent spray that goes after these weeds directly. In other words, there's actually a plan. He didn't make it complicated. Didn't transfer me to five departments. He just understood the problem and put me on the schedule to get it handled. They are on a quarterly schedule to come out, but any time I ask for help, they come over ASAP. That is valuable to me! Between the regular treatments and the fact that they show up quickly when I call, the service has always felt like money well spent. What made the call great though was that it didn't feel like a customer service call. It felt like two normal humans talking through a problem. At one point we even drifted into talking about business, social media, and comedy. Turns out Andrew remembered a review I wrote for Moxie a while back. He told me they actually read it at their company Christmas party, which might be the most unexpected career milestone I've had as a comedian. So now my goals are simple: 1. Kill the weeds 2. Avoid an HOA letter 3. Possibly headline the Moxie Christmas party Andrew was friendly, helpful, and took action immediately. If the lawn turns green again and the HOA stops circling my house conducting turf inspections, I'll consider this a successful peacekeeping mission.

Kevin was AMAZING! He took care of our yard and was thorough both outside and inside our home. He…read moreexplained everything and was early for the time slot for our appointment.

Ameri Care Services

3.1

(15 reviews)

As a pest control company they will not look under nor treat under your house. I am not talking for…read moretermites but pest control issues. I called 3 times to talk to them about an ongoing issue and each time they were going to have a manager call me back. They never returned my calls. Each call I asked to just cancel my service but they assured me a manager would be calling. No one ever called. But I was finally told I could send an email to cancel my service. I have requested a refund for any unused quarterly services I have left. After using them at my current address for 12 years I will be going elsewhere. Terrible customer service.

I don't have them for pest control services but I did contact them to obtain an estimate and…read morerecommendations for crawlspace work. The company was given as a recommendation from my HVAC company. Earlier in the 2021, during my annual termite inspection with my pest control service, there was standing water, one dead snake, one small live snake and other debris found in my crawlspace. I contacted 3 different companies for estimates and recommendations to address the concern. Here is the BLUF---Encapsulation is not always the answer and doesn't have to be your only choice!! I learned that from Ameri Care. They were the only company that immediately recognized other water intrusion concerns from the exterior of the home and provided options to address the issues. The estimates I received from the 3 companies ranged from $3500-$12K. Only one company, I believe was the one who gave me honest recommendations--Ameri Care Services. My inspector was Darren Kidd and he was professional from the time he arrived until I made my decision. The day the work was completed the crew worked 100% until it was complete and then made sure that i saw the work before they left. There was no pressure to "get this special deal" or "fully encapsulate" to "fix all my problems". Very satisfied with the work, the communication, and the process.

All Pest Solutions

We have been a customer of All Pest Solutions for our homes for years. Joe, and now David, are…read morelike members of the family. They know the names of our kids and grandkids and have watched them grow up. They do a great job treating pests both outside and in our home. They have always gone above and beyond in treating wasps, spiders, and anything else we have mentioned. I think they are the best in the Williamson County Area and highly recommend them.

I needed a new pest control company and decided to give All Pest Solutions a try and I am so glad…read morethat I did! So far, I have been really impressed by the responsiveness of the staff and their friendliness! Christy in the office is extremely helpful and sweet! I would highly suggest All Pest to anyone!

Wild Things Wildlife Removal Service

(5 reviews)

This company saved the day for me. Professional, experienced, reasonable, honest and effective…read more After hearing noises in my walls/crawlspace I contacted a big "complete" animal removal company & they tried to scare me into spending $30K to fix a "rat" problem. I'm not one to be scammed so I called Jeff and he came out & was able to diagnose the noise as a squirrel (not a rat as I was told by the other company in an effort to scare me). He set live traps and we caught the guy within an hour. He easily found where the squirrel had entered and closed it up. No more issues. I was horrified by how unethical some companies are so was very relieved to find a company I can believe in! Definitely 5 star from me!

Layne is an expert in his trade. He is persistent and willing to see the job through to the end. If…read moreyou need help eliminating unwanted pests or animals, call Wild Things. They will get the job done, and his prices are very competitive with some of the newer companies starting for wildlife removal.

Armor Termite and Pest Control