As a pest control company they will not look under nor treat under your house. I am not talking for termites but pest control issues. I called 3 times to talk to them about an ongoing issue and each time they were going to have a manager call me back. They never returned my calls. Each call I asked to just cancel my service but they assured me a manager would be calling. No one ever called. But I was finally told I could send an email to cancel my service. I have requested a refund for any unused quarterly services I have left. After using them at my current address for 12 years I will be going elsewhere. Terrible customer service. read more

I don't have them for pest control services but I did contact them to obtain an estimate and recommendations for crawlspace work. The company was given as a recommendation from my HVAC company. Earlier in the 2021, during my annual termite inspection with my pest control service, there was standing water, one dead snake, one small live snake and other debris found in my crawlspace. I contacted 3 different companies for estimates and recommendations to address the concern. Here is the BLUF---Encapsulation is not always the answer and doesn't have to be your only choice!! I learned that from Ameri Care. They were the only company that immediately recognized other water intrusion concerns from the exterior of the home and provided options to address the issues. The estimates I received from the 3 companies ranged from $3500-$12K. Only one company, I believe was the one who gave me honest recommendations--Ameri Care Services. My inspector was Darren Kidd and he was professional from the time he arrived until I made my decision. The day the work was completed the crew worked 100% until it was complete and then made sure that i saw the work before they left. There was no pressure to "get this special deal" or "fully encapsulate" to "fix all my problems". Very satisfied with the work, the communication, and the process. read more

These are extremely nice and responsive people. However, their mole removal service just doesn't work. We have had 5 scheduled treatments. We are now told that we are beyond warranty after the last treatment on 8/16. We started the service back on 6/19. And now after a $625 charge, we still have moles. These folks may be very effective in other areas, but if you need rodent removal, this company definitely doesn't have the solution. read more

If I needed pest or termite management and they were the only company on the planet I would take the time to get trained myself before I spent one dime with this company. Ask any realtor about their reputation and ask any (other) pest control service technician about their practices and you will hear some things that sound questionable. We were the beneficiaries of their scheduled inspection while selling our house and our agent volunteered to take the time to pull everything (a few boxes) away from the garage walls (we staged our home for showing). Despite those efforts, we were failed for their being unable to access the shed (did I mention we staged the house). These folks wasted our (agent's) time and their client's money by not simply noting there was an obstruction (as the law allows). As an investigator with decades of experience investigating fraud, the first thought I had was that they were marketing their termite treatment like a mechanic markets any up sells while changing your oil and rotating your tires. You can draw your own conclusion. What I know is that the house doesn't have a termite problem and it will be a cold day anywhere before I stop at this end of the alphabet looking for a pest control company. read more

We had Jesse Robertson for a termite inspection 9/17/2023. What a wonderful young man, done a through inspection was about to go under the house my husband suggested he take a flash light because the lightbulbs were out he went out of his way to take the lightbulbs with him and replaced them we have had americare for years, this young man is great explained everything to us thank you jesse thank you Ameri Care. read more

Great company with excellent customer service! They ensure the customer is happy and satisfied with their service. It's nice to receive great customer service from a company that is family owned and operated. Thanks and highly recommend for all your pest control needs. read more

Today I had a service tech Jeff Lamb from Americare come to my house for a second opinion/inspection to determine if we had antes or termites. A couple of months ago had a service tech come out To inspect water damage to my exterior door where it meets the ground. The door frame at some rotted wood frame and I wanted to make sure it wasn't termites. That service tech that came out barely bent over at my back door and immediately said it was termites. That service tech that was here did not need to see my crawlspace he said and he was just going to treat my house the parameters it will be $1800 with a warranty. Since I knew termites usually had a mud track I didn't see any mud tracking so I doubted it was termites. This week I called Americare and asked for a reinspection for second opinion. Field inspector Jeff lamb came to my door and inspected the entire property professionally and thoroughly. He took the extra step and in went into my crawlspace to inspect the side walls and floor joist, to put my concerns to rest, luckily just ants! Highly recommend Field Inspector Jeff Lamb, if you need something done correctly and thoroughly read more

They were very friendly on time. And very reasonable. So glad I went with All American pest. I would recommend them to everyone.

We have had three treatments so far (for standard pest control) and both technicians were extremely professional, friendly, timely, and thorough! This is a great company that provides great services and we plan on being long term customers. Thanks! read more

Evan and his crew have done an amazing job taking care of getting rid of these spiders and bugs that have been super annoying! Call them now! read more

The worst company I have ever used. They have been coming to my home for almost a year and I still have bugs. I call them to come back because I am still seeing bugs and they blame me because I did not call every 2 weeks for them to come back. When I did call every 2 weeks I still saw the bugs. I think they are using sugar in their bate cause the bugs are worse now then they were last November 2017. I now know why there prices are so cheap. You get what you pay for. Never again that's a promise. read more

I used Americare for almost five years and the first three was great when Steve was the technician, once he retired the service dropped off. I called several times and tried to schedule a re-spray but no luck it was always on their conditions for timing that did not meet my schedule. So good luck on you being the customer. They would spray when your not home and leave the invoice stuck in the door I requested they not spray unless I was home they never could seem to manage that either. Called twice and asked to speak with the manager never available and never returned my call as I was told he would. read more

Took more than I would have liked to get the problem resolved but happy now that they have started fixing it.

I used them in 2012 to spray for ants. I signed up for a semi annual contract and when the technician was finished he gave me the bill and I paid. I was under the impression that I had paid for both times they were to come out and that I had gotten some kind of better deal because I had a contract. They called in the fall and came back. After that service I got a bill and it was the same price as if I had just called them for one spraying I called to complain and asked for the owner to call me and as of yet I have never heard from him. I told the office manager that I did not believe I should have to pay all of it because we had a major misunderstanding but have not heard back from them until last week when they turned it over to a collection agency. I believe they are vague on purpose and that most people just pay them. I would not recommend them to anyone! read more

A home I had under contract received a termite treatment by Ameri Care Services, Inc. A few weeks later I closed on the home. The owner Tom Swett personally performed the service. They drilled holes every 8 inches in the foundation, patio, and concrete carport (drilling the perimeter of 2/3 of the home). The drilling caused a crack in the foundation. I called and emailed Mr Swett about the damage to the foundation which was not there when the inspections were done on the home the week before. He denied responsibility. I then filed a bbb complaint which included a quote from a foundation repair company that confirmed the drill bit into the foundation is what caused the crack. I also had the same structural engineer that inspected the home before the termite treatment come back out and look at the foundation again, and he too confirmed the drilling into the foundation is what caused the damage. I had all of this in writing and Mr Swett first tried to deny they ever drilled holes on that side of the house, even though I presented with them before photos (from the home inspection) with no drill holes. After their treatment you can obviously see the holes along with the damage. He then asked the bbb to not publish the complaint and it ended up being closed because even though I had the house under contract, I was not the one that hired the company to do the treatment. Regardless of who hired them, my home is still damaged from their service. In addition, they did horrible work. 2 holes were left unplugged. They left concrete dust all over the perimeter of my home, they cleaned up nothing. They damaged several patio tiles, and they also drilled thru plumbing lines in the patio that run to the fountain, which means half of the patio needs to be ripped up to replace the plumbing lines. All of these repairs are now into the thousands, and they are denying any responsibility even though I have a mountain of evidence against them. They lie and are not a reputable company in the least. The owners are trying to skirt responsibility. read more