Easy to book an appointment, very responsive, and the technician that showed up was very…read moreprofessional and kind. Glad I made an appointment with this service.

Quick reply to my request. A fair quote and then once I agreed to the contract, a representative…read morenamed Shane came out and took care of the service. He was very personable. Explained everything he was doing and what would be covered going forward each quarter. Very pleased with McDougall pest control.

I don't provide many 5 star ratings, but this service deserves it…read more Brentwood Pest Control was friendly, accommodating, thorough, professional, and effective. I think that's as much as I can ask for in a pest control service. To top it off, the owner sent a handwritten thank you card. What a novel concept :) All too often I don't feel like companies appreciate the customer. The general pattern of businesses tend to be reduce cost/time/quality, increase price, and (intentionally or unintentionally) neglect customer service. That is NOT the case with Brentwood Pest Control. My experience was a pleasant one. Highly recommended!

They are responsive to calls and texts. They are professional. They are kind and they are punctual…read more I highly recommend this pest control company.

We bought the introductory service. It was much more reasonable than their competition and didn't…read morerequire a 1 year contract with automatic credit card charges. Elijah was the technician and he answered all our questions and didn't press us for a longer contract. Based on this experience and assuming the treatment works, we'll likely buy the full year quarterly service. Seems like a good value and easy to work with.

01/05/26 the bug man came out at my house at 2019 milky way…read moredrive murfreesboro tn 3 times and refuses to come back out to take care of all these bugs my daughter paid for a cleaning service and they came and refused to clean my house because of the bugs i will be turning this company over to bbb for poor service if they do not come back out and fix this problem asap gave them a 1 rateing pauline joyce

I would not use this man to help you !! He took 5,000 . To treat and would not return calls or text…read more. I do not recommend him . Jan Dickerson

At first, I was amazed by Carlus. His prices are amazing compared to the competition. I still am…read moreimpressed by his company, but I wouldn't recommend using his company for guaranteed services. I think if you meet him for one-time treatments and inspect before paying him, he could still be a 4 STAR company. His techs seem to do good work. I had a tenant leave bed bugs, so I looked to Carlus for a 12-month guarantee treatment. Other companies charge $1000+ for this, so his $600 was very appealing. However, those other companies know that several treatments are often necessary along with other measures as bed bugs are very difficult to get rid of. Carlus was less and less responsive on on each callback for a total of 3 treatments. He "casually" mentioned repeated times that he's never had a callback before. Another time he mentioned he's gotten rid of a couple hundred bed bug infestations. With no callbacks? Not possible. Now he has gone cold and doesn't respond to communication, even for other treatments like termites. I think he has learned that I will expect quality and thorough service and he would rather sling contracts with "easier" clients.

They are awesome. Never seen one bug in the house after 13 years of service..They show up on time…read moreno matter the weather.

Three months ago, we relocated from So Cal to TN. One of my biggest concerns about relocating here…read morewas all the new bugs and critters. I had Midstate come out initially, right when I moved in and they've been out a few times now. My favorite tech is Vincent. You could say he understands where I'm coming from. The service has been superior and pricing is very fair for what is provided. Sharon, in the office, has been very gracious in welcoming me to tge area and making sure all of my critter issues are taken care of. I highly recommend Midstate!

Dalton was very professional during the inspection. I would definitely use this company for future…read morepest control issues.

Fast service and excellent in-person pest control service for residential spaces. They are…read moreresponsive and the technicians were knowledgeable about how they could treat the seasonal issues that were facing the space.

I talked with Matt today with a request for my upcoming service…read more He was very patient and kind along with very knowledgable and agreeable. I love this company, the service, the customer service and the quality. You are great Axiom!

Very aggressive soliciting in a non-soliciting neighborhood, leading to countless complaints among…read moreresidents. I will never even consider this company due to their rude and aggressive tactics.

As a pest control company they will not look under nor treat under your house. I am not talking for…read moretermites but pest control issues. I called 3 times to talk to them about an ongoing issue and each time they were going to have a manager call me back. They never returned my calls. Each call I asked to just cancel my service but they assured me a manager would be calling. No one ever called. But I was finally told I could send an email to cancel my service. I have requested a refund for any unused quarterly services I have left. After using them at my current address for 12 years I will be going elsewhere. Terrible customer service.

I don't have them for pest control services but I did contact them to obtain an estimate and…read morerecommendations for crawlspace work. The company was given as a recommendation from my HVAC company. Earlier in the 2021, during my annual termite inspection with my pest control service, there was standing water, one dead snake, one small live snake and other debris found in my crawlspace. I contacted 3 different companies for estimates and recommendations to address the concern. Here is the BLUF---Encapsulation is not always the answer and doesn't have to be your only choice!! I learned that from Ameri Care. They were the only company that immediately recognized other water intrusion concerns from the exterior of the home and provided options to address the issues. The estimates I received from the 3 companies ranged from $3500-$12K. Only one company, I believe was the one who gave me honest recommendations--Ameri Care Services. My inspector was Darren Kidd and he was professional from the time he arrived until I made my decision. The day the work was completed the crew worked 100% until it was complete and then made sure that i saw the work before they left. There was no pressure to "get this special deal" or "fully encapsulate" to "fix all my problems". Very satisfied with the work, the communication, and the process.