I recently bought an old house and during reno, discovered I had Chimney Swifts. I called Complete…read moreAnimal Control because my Ace Exterminating guy recommended them. They came out and explained how they could solve the problem. It was a process and it would take 2-3 visits. During one of the service calls, because of a mistake or oversight, a significant mess was made in the basement in which I had just built white shelving, laundry area structures and a concrete folding table. They were working on the roof, so they probably weren't aware of the mess in the basement. I called the office to alert them to the mess. They sent someone out to assess the situation and he determined, yes, they were at fault and this was on them. After he consulted with the manager, I was told that they would take care of the clean up, but they didn't want to attempt it themselves for fear of making it worse. (soot). So the manager calls around to find a restoration specialist to do the cleanup. They contracted Service Masters who did an excellent job of putting things back in order. But that came out of the pocket of Complete Animal Control, so I'm positive they lost money on the job at my house. Colin - the manager - called me several times throughout the process to let me know the actions they were taking to fix their mistake. He went above and beyond to make sure I was happy and satisfied. The actual work getting rid of the Chimney Swifts was great, just this one hiccup that could have been a customer service nightmare for me. But I cannot say how much they went above and beyond to make sure I was happy with the outcome. Look, stuff happens. People make mistakes. But, this company owned up to it and made sure they fixed it. I haven't experienced customer service this excellent in years. It was very refreshing. I will definitely call them again if I need their services. I HIGHLY recommend Complete Animal Control. They do great work, and they will make sure you are happy. Please give them a call when you need help with critters!

Woodpecker holes in a wood house - we needed help. Each…read moreperson who helped us did a great job, communicated well, and made sure our woodpecker & squirrel holes were empty and closed up. Wayne took my input and gave me choices as he went along, and I appreciated that.

While this business was not cheap, I was very confident that it would be done properly. I have been…read morebasically putting a Band-Aid on repairs here with squirrels and raccoons getting in every year through a different location. The attic was a complete disaster with animal poop all over and insulation ripped up and torn all over. Additionally in the basement rats had gotten in. They knew the place to come during the winter to stay warm. I'm confident with the year guarantee that this will not happen again.

Excellent service provided by Wesley and his crew. They provided a fix to my problem with ease…read more Highly recommend them.

Please no hate because I literally freaking out. So... I'm…read morea big chicken when it comes to birds but I also don't EVER want to see one get hurt. Tonight I went in my garage and a bird was in there. My garage door WONT open but I have a back door. When I called and talked to Matthew, he said try turning off light in garage and leaving light on outside back door and wait a few minutes. He said then he should get out and if not call back. Let me tell you , I called almost 20 places and no one answered the phone. Thank you so much Matthew!

I highly recommend Matthew and Critter Gitter for any critter issues you may have! He came out…read morewithin a few hours of my initial call for a quotation, and he was quick and responsive every single day until our issue was resolved - including evenings and weekends. Transparent pricing, excellent customer service, and the repairs they did were high quality. He is extremely knowledgeable, and the value for money was top notch.

This is the wrong business. I've made a mistake and I'm…read moretrying to rectify it. Please excuse my mistake.

I called him yesterday & he came out right away today! Even texted me before he was "on the way" to…read moremy house (always appreciate a heads up). Found the dead animal underneath our porch & was quick and professional. Thanks!

Excellent experience…read more We had a skunk spray in our crawlspace. We made the mistake of calling a different company first. It took them forever to get here, and they weren't able to come anywhere near getting rid of the odor. The other company is better known for dealing with insects, and my suspicion is they don't know what they're doing with larger animals. So we called Animal Pros. They arrived promptly; examined the situation; and explained clearly what had happened. (and what the other company hadn't found or attempted to remediate) Their tech let us know what needed to happen to get rid of the odor -- and to ensure it never happened again. They were then able to do the work far *sooner* than promised. It worked. The work was done neatly; the contaminated material fully removed; and the crawlspace left smelling clean. A situation like this isn't fun for anyone involved. (I'd imagine the poor skunk wasn't very happy about it either) Animal Pros got it cleared up properly, and promptly.

Upon moving into our home 4 years ago, our house inspector did not tell us there were squirrels in…read moreour attic! We called Animal Pros and they responded within a week. They trapped the squirrels and relocated them. Removed all old insulation, sanitized the attic and added new insulation. Afterwards, our house was always cold or hot. We had an insulation specialist come in and the attic insulation is extremely uneven or non-existent. Very disappointed they did an awful job and charged us 16K.

Justin was super prompt in responding to me and coming out to our house to remove squirrels from…read moreour walls and to seal up the entryway. He showed up on time, got right to work after explaining everything thoroughly, and he checked on us daily to determine if anything had been caught in the trap before removing the trap and sealing off the entry carefully. He used a specialized camera to make sure that no damage had been done to the interior where they had gotten into the area between the ceiling and the floor. I really appreciated that he is concerned with being humane to animals; we have hired pest control services before, and they just throw down glue traps and terrible poison that wound up costing us a nearby owl (it was there for a long time, then it was gone shortly after D-Con was used on the mice at our old house, and I'll never use poison again I feel so badly about it). Justin clearly is ethnical and humane to the animals, and his prices are very reasonable, far less than another company I got a quote from for the same type of service. I highly recommend him, and though I hope to never need removal services again, if we had another pest problem, he is the person I would call. Great provider.

From the owner: Unlike our competitors, our evaluations provide a "real" service. We will provide you with specific…read moredetails that explain your projects needs thoroughly and our estimates are written item by item so you know exactly what you are paying for with no hidden costs! We go so far as to even tell you how to complete the repairs needed yourself if needed. Our founders and most of our technicians are former military and are proud to offer the largest military discounts in any industry as a thank-you for your service in protecting our great nation.

This place isn't just expensive. They are shockingly overpriced. We've paid for mole removal many…read moretimes over the years and seen exactly what it takes. Setting the traps for a yard our size takes about 30-40 minutes. These guys charge.... $650... I mean...a decent lawyer makes $300 per hour. I've never heard of a job that pays $1300/hr. Oh, and by the way...that doesn't even cover the actual mole removal. That's another $60 PER MOLE. Absolutely absurd.

Had them out to my rental home because of animal sounds in the crawl space. One month later I got…read morea $350 bill for the removal of one mouse, including a $60 charge for leaving my tenant a voicemail. And the tenants still hear animals. I complained and did not receive a reply, just a second copy of the same invoice.

Highly recommend Claro if you're dealing with a mold problem. These guys will take your issues…read moreseriously! We purchased a new home where the prior owners had not maintained their 12yo HVAC and the house had a bad smell to it. We learned the HVAC had been leaking evaporant, leading to mold growth throughout the duct work that spread across the entire house. When I called explaining the situation Nick was very knowledgeable and had seen this issue before. He explained the potential health impacts of mold and the safety and efficacy of dry fog remediation treatment. (They have a lot of cool studies you can check out on their website too.) Jason came out to perform testing and he and Nick walked through the home with us to take a look at everything. Once we had results back, they scheduled us within a week for service. What was interesting to us is that dry fog doesn't just treat the visible places where your eye can see mold growth, it seeps into the nooks and crannies throughout the house to ensure what you can't see is addressed too. The pricing for everything was very reasonable for treating the entire house. Nick also had a great recommendation to integrate a de-humidifier directly into our ductwork to keep humidity in our basement-system low moving forward. They then plan to come out for re-testing in 6mo just to ensure we're continuing to stay mold free. Nick and Jason were great to work with and helped us feel better about staying in our house long-term. Absolutely give them a call if you're having a mold issue!

These guys are awesome. Our kids had been waking up with red eyes and stuffy noses for months--we…read morefigured it was just allergies or cold season. Turns out we had mold growing in our HVAC from moisture around the AC coils. We first had a water restoration company come out and give us a bid for remediation because we thought insurance would cover it. Insurance wouldn't pay and we couldn't afford their price so I wen't searching for an option that wouldn't require me to replace the HVAC. A friend directed me to Claro. Said they could fog the house and kill the mold. So I called and Nick and Jason came out the next day. Their bid was 1/5th the price and they would treat the whole house, not just the HVAC. So we did it and I can't even describe how much better everyone feels. The air just feels cleaner and the AC coils look brand new. If you're dealing with mold or air quality issues, call these guys first. Seriously impressed.