They are responsive to calls and texts. They are professional. They are kind and they are punctual…read more I highly recommend this pest control company.

Great service! Very knowledgeable and through, responsive, locally owned (Brad) with a strong…read morereputation. They came highly recommended to me and glad we called them. No contract!

We bought the introductory service. It was much more reasonable than their competition and didn't…read morerequire a 1 year contract with automatic credit card charges. Elijah was the technician and he answered all our questions and didn't press us for a longer contract. Based on this experience and assuming the treatment works, we'll likely buy the full year quarterly service. Seems like a good value and easy to work with.

01/05/26 the bug man came out at my house at 2019 milky way…read moredrive murfreesboro tn 3 times and refuses to come back out to take care of all these bugs my daughter paid for a cleaning service and they came and refused to clean my house because of the bugs i will be turning this company over to bbb for poor service if they do not come back out and fix this problem asap gave them a 1 rateing pauline joyce

If your builder installs Northwest Exterminating termite bait stations as part of a new…read moreconstruction home, be prepared for a relentless sales campaign afterward. I never signed a contract with Northwest, yet I was flooded with calls, mailers, and renewal notices pushing me to continue service at what I felt were outrageously inflated prices. The whole process felt less like customer service and more like a high pressure sales operation designed to convert homeowners into recurring contracts after the fact. Many homeowners likely assume the bait stations are simply part of the home's termite protection, only to later discover they're being aggressively solicited to pay annual fees to maintain them. The constant marketing, lack of transparency, and excessive renewal pricing left a very negative impression and ensured I would never consider using Northwest Exterminating.

This is the best pest control company that I've found When…read moreyou call for service they have a very polite and professional service tec with in a day or two days Jeremiah has been to our home three times now always on time and aways with smile and addresses all of our concerns Andy Dickerson a happy customer

Arrived within 30 mins of calling and serviced the issue. They were extremely thorough, they went…read moreabove and beyond to address the issue. The subsequent customer service was high class. Thank you Brandon, Jaunita and Christina. If you're on the fence of who to hire for a pest problem, go with them, you won't regret it.

Fast service and excellent in-person pest control service for residential spaces. They are…read moreresponsive and the technicians were knowledgeable about how they could treat the seasonal issues that were facing the space.

We had a small job that we didn't think we could get anyone to do: aerate our back yard. Will not…read moreonly agreed to do it, but for a reasonable price. He communicated in advance of doing the work, showed up on time, was easy to work with and did a great job. We'll use him again, for sure.

Will is very knowledgeable about lawns and informed us about issues we had no idea was happening…read more We we're having issue with dead spots and we had been fertilizing ourselves. Come to find out we had insects called army worms that were destroying our lawn. Will diagnosed the problem and started a process to eliminate them and get our lawn back to normal. He also aerated and seeded to help our lawn out. Very reasonably priced and will work with on our time frame. He is available to answer any questions we have had and gets back to you very fast. We definitely recommend his service. Nice job and we're really happy so far.

Five stars all around to the EcoGuard team for fast and friendly service! I found EcoGuard on Yelp,…read moreand called on a Monday in need of some spider extermination and nest clean-out from our crawl space. Ryan was super helpful and got us scheduled for service on Thursday morning (although they had availability sooner!) Caleb arrived right on time and took care of business - communicating with us as he went through the extermination process! I appreciate the 30-day guarantee as well, just in case we have any lingering spiders or other pests. A one-time service cost us $299, which feels like a great value given the team's overall responsiveness, and speedy but intentional service. We'd definitely reach out to EcoGuard again the next time we're in need of pest management!

Ethan D. has been an absolute joy. So thankful for his service. He's always been very kind and…read moreefficient. I restarted my services with eco guard and wanted to make sure he would be coming back to service my home.

Please no hate because I literally freaking out. So... I'm…read morea big chicken when it comes to birds but I also don't EVER want to see one get hurt. Tonight I went in my garage and a bird was in there. My garage door WONT open but I have a back door. When I called and talked to Matthew, he said try turning off light in garage and leaving light on outside back door and wait a few minutes. He said then he should get out and if not call back. Let me tell you , I called almost 20 places and no one answered the phone. Thank you so much Matthew!

I highly recommend Matthew and Critter Gitter for any critter issues you may have! He came out…read morewithin a few hours of my initial call for a quotation, and he was quick and responsive every single day until our issue was resolved - including evenings and weekends. Transparent pricing, excellent customer service, and the repairs they did were high quality. He is extremely knowledgeable, and the value for money was top notch.