Honest & affordable service offered by this company. Juan…read morewas very knowledgeable and professional

I don't understand how this company has so many positive reviews. Our experience was extremely…read moredisappointing. We hired him to install a hardwired network in our home, install speakers, and replace wiring. The cost seemed excessive for the work performed--much of it consisted of simply taping new wires to old ones and pulling them through the walls, which appeared to be a very basic job. For the CAT5 installation appointments, he canceled multiple times for various reasons, including not having the correct wiring or supplies, medical issues, and confusion about the scheduled day. He was also never clear about his start time, which made scheduling very frustrating. We also had him replace an old cable box in a closet with a larger one. The work was poorly done. While some drywall damage might be expected, the box itself was not secured properly, and all the wiring was placed behind it in a disorganized manner. Later, when we contacted our cable company for an unrelated issue, we discovered that our home already had CAT5 wiring installed. We were unaware of this at the time. Either he knew this and chose not to tell us, or he didn't recognize existing wiring--neither option reflects well on his professionalism or competence. We ultimately saved thousands of dollars by hiring another company that simply tested the existing wires and added wall ports. Overall, the experience was a complete waste of time and money. I would never trust this company to do work in my home again. At best, the service was incompetent; at worst, it felt dishonest.

He took the time to measure everything to make sure it was exactly how I would want it and then…read moreconfirmed with me prior to drilling any holes or damaging any drywall. Made great recommendations for when I wasn't sure. The prices are great and you get a great quality service, exactly how you want it.

Amazing service, on time and made sure that everything looked good with me prior to hanging the tv.read more

These guys are the absolute best. Fair, knowledgeable, efficient, and respectful. Paul and his…read moreteam are great at what they do. I couldn't recommend them enough, they made my experience a breeze, and I was impressed by their professionalism. A+

Paul from protection alarms assisted me. He answered all of my questions thoroughly. He is very…read moreknowledgeable and genuinely cares about his clients . Call him if you need an alarm system

Great experience with this company. The cameras were installed quickly and he arrived exactly when…read morehe said he would. One of the cameras turned out to be defective from the manufacturer, but he handled it immediately and came back within four days to replace it. Very professional, responsive, and easy to work with. It's nice to find someone who stands behind their work. I'd definitely recommend him for security camera installation.

Very good service. Installed camera system for my house. Very good communication and great quality…read moreof work. Very much recommended.

They mounted a flatscreen, moves the electrical box and hid the wires. Great work, quick, easy…read morecommunication. I'll be going back for my next electrical project

I highly recommend them for any work they do. They are professional, very knowledgeable, and do…read moregreat work. They were great and easy to work with. They made sure the job was done correctly. I could have had the work done quicker with another contractor but, I am glad I waited until they were available to do the work.

We had an issue with our alarm and Aaron came out personally to handle it. It was an issue with a…read moremotion detector and while he was here he helped us add some codes to our alarm and answered a bunch of questions for us. Great service! This type of personalized service is why we switched from ADT to APS! Many thanks to Aaron!

I decided I needed to up my security game and after the house I just moved out of was burglarized…read moretwice - once by way of a brick thrown through the window while I was home. This left me shaken up. I spoke with several other companies and then Vernon came out. I can say that immediately you feel safe in his presence and it's very clear he cares about ensuring people are safe and FEEL safe in their homes. He is a former cop and it shows. He is someone with the experience and instincts to really understand safety and that was very apparent in our conversations. He's not a salesman - he's a security expert who knows what you need and is honest and direct. He didn't try to upsell me on excessive unnecessary items like other companies. He asked about my goals and truly sought to understand exactly what I wanted before giving his suggestions. I asked tons of questions which he answered thoroughly and patiently. The best part about the experience was he could instantly tell I was shaken up from a previous incident and was so compassionate while still being direct. He talked to me about how to keep myself safe in case of another break-in given the layout of the new house and improve overall house safety in other ways. He even noticed the doors weren't installed correctly and missing tiny parts that make a door super easy to kick in. You don't always get more bang for your buck and it's definitely much more expensive than a DIY Google Nest self install, but I will sleep better at night knowing I got the true expert advice I needed to keep myself and my home safe. Due to the permitting system in the area and the issues with the owner of the house I lease there may be issues with getting one feature but I am going very out of my way to find a way to get what he thinks I need. So glad I made that last call to APS.

Solomon and his team do a great job at automating any system that you need in your home. He…read morebeautifully set up our surround sound speakers and automated all of the technology through one remote! Would certainly use him again in the future and would recommend him and his team for any work!

Super Pro, Knowledgeable, and Friendly service. I'm thrilled with my outdoor speaker install!…read more Sounds amazing.

My experience has been horrible. Please avoid this company if at all possible. Here are my…read morereasons 1) They wanted to charge me almost $1000 for the equipment. When I said I wouldn't pay that much they waived the fee. Sounds like a good thing, but felt more like a scam to see it I was dumb enough to pay them. 2) they would not honor monthly charge they provided in writing, even when I read the contract back to them. 3) the system did not work, alarms going off in the middle of the night the first 2 days after installation. 4) customer service is not good. Long waits with lots of transferring so I could explain a problem all over again. 5) Because of the above problems I cancelled after 2 days and within the 72 hour cancellation window. They offered to lower the cost for 6 months if I stayed but the experience was so bad I declined. Was told someone would call to pick up the equipment and that my first month fee would be refunded, I called back 1-2 weeks later to check on the status of my refund and was told to be patient. Now 6 months later they are still charging my credit card. When I called to complain I was told I hadn't followed the prescribed cancellation protocol, despite confirming my cancellation with 3 different individuals. When I asked if they thought it was right to charge a customer who never used the service and had called multiple times regarding cancellation, I was told "you signed the contract." So BUYER BEWARE, this is not an ethical company. Take your business elsewhere. I gave them one star because a negative number is not an option.

I'm giving customer service a 5 but honestly I'm so not happy with the service and equipment…read more Already on two occasions it did not record activity. There was a mother that left her children in a car and the kids were screaming because it was hot. Cameras did not work! Then my neighbor got robbed and her windows were broken my cameras again were not working. To many trouble shooting. I wish I could get out of my contract. Which is another thing I'm upset about. I signed up for a two year contract when I started but when you have equipment installed please read the fine print. I thought I signed my name for a service completed nope not only did I sign for a Installation of cameras but another two years contract The service man just gave me a paper to sign but didn't explain what I was signing. But the people that I talked to on the phone are so nice and professional. I know there is not much they can do. But I think I have another year and I'm out!! I do not recommend at all.

We own a apartment building located at 8455 Delongpre, West Hollywood and Pyrotection Specialist…read morehave been our provider for alarm for over 5 years. We are having issues with our system. The alarm goes off for no reason, being fair they call immediately and email and we have no problem with that, however we've been trying to get their help to fix the issue for at least 3 months and no action has been made and they have been giving us the runaround. I hope this message gets to them. We are generally happy with contacting us but something wrong with our system and they dont fix it and we constantly get false alarms and it is really annoying. I hope they can fix it. Otherwise we have to find a new provider.

From the owner: Build your first line of defense with Pyrotection Specialists Inc, a one-stop shop for life safety…read moresystems in Los Angeles, CA. For years, we've been ensuring safe workplaces by installing commercial fire alarms, protection systems, nurse calls, and more. As a full-service company, we provide complete design-build installations and craft personalized emergency systems for your building and employees. And we'll also be there for service, maintenance, and monitoring. Our company only installs products from trusted brands, such as Honeywell and Gamewell - FCI. The safety of your employees is always the first priority, so contact us today.