I used Servpro of Wheaton to repair my bathroom, laundry closet and bedroom after water damage…read morefrom upstairs .Bob Towne and Abe Gonzalez were the project managers . The work was all contracted out to multiple people and was absolutely terrible. See attached picture. There was no quality control or checks done at all. - The paint jobs were not completed and looked like a child did it. They left corners unpainted and did not replace the trim. - The bathroom shower door they installed was a foot shorter than the original . - The vent cover was put on crooked . - They lost the faucet cover to the shower handle . - They reconnected my washing machine incorrectly which led to my entire condo smelling like sewage . They did send someone to correct some of the above but that further delayed the project. They never gave me an explanation why they used such a shorter shower door but I assume it was because they ran out of money due to having to have so many people come to attempt to correct all the mistakes . Even worse, the job was finished 3 months past what they originally estimated. I would not recommend.

The team I had was amazing!!! Brian, Elizabeth and Miguel did a fantastic job cleaning our…read morebasement after having it waterproofed. There was dust everywhere from jackhammering. They cleaned every nook and cranny and disinfected it all. Ductwork, hvac unit and exposed ceiling joists, appliances (tedious work) was all cleaned. The price was fair for a full days work for three people. I highly recommend ServPro of Wheaton/Glen Ellyn 100%! Polite, respectful and hardworking! Thank you!

We had a sprinkler break in the basement of our condo building last summer, and needed remediation…read morequickly. 2nd City came to me via recommendation - already a good sign. They contacted me promptly, sent a crew quickly. The crew explained their recommended approach in detail, and the schedulers followed up with me while the job was in process. We were kept in the loop the whole time. Easy and well-coordinated followup visits to check the progress of drying things out, and retrieve their equipment. Some minor snafus with post-project email communication- sounded like a system email problem- but it was resolved in time, and didn't impact the quality of the work. Strong recommend.

Representative was totally non-responsive. We had to hound them for weeks to take next steps. When…read morethey sent us the demo invoice it included visits to "monitor the drying equipment" that never happened. When we tried to move things forward with the company, the representative blatantly lied about previous conversations and requested next steps. We are now shifting to have other companies bid on this project, meanwhile our roof is leaking and we have no drywall and insulation in our living room.

Terry was efficient and professional. Neatly dressed, and courteous. Freshened my 10 year old…read morecustom Turk furniture beautifully. EcoClean is a perfect option for people with respiratory issues. I appreciate the process is safe for animals and the environment too. I highly recommend EcoClean. I will be using them to clean at my parents house. Susan S

I am very pleased with this service. The guy arrived on time. He was friendly, and professional. He…read moremade sure all of my questions were answered before and after the cleaning. He gave me advice on spot cleaning if my puppy has an accident. My carpet and stairs look great. The price was very reasonable. Thank you EcoClean.

These guys were amazing to work with. We got our siding replaced. Team came out in brutal ice and…read moresnow to get the job done. They were quick, efficient, and everyone we spoke with from adjusters to billing were incredibly personable and kind. Prices that we were quoted were the most competitive in our area. We are already planning to work with them on future projects. I will recommend these guys to everyone I know!

Run!!!!! Run very fast!!!!! This company tried to steal money. What I mean by steal is super…read moreinflate the price for siding. This company was going to do a siding job until I caught them in the practice of being shady. I bid my job with several other contractors for the same scope of work and all were reasonable and within the same ball park for the job. Note: the other companies were local and highly reputable. This company CrossCom Inc. tried to tell me for 18k I could only get siding for my 1000 sqft of coverage needed. Siding choice vinyl minimum thickness, basic color option. I would have to pay extra for trim, soffit and fascia. This company are known as storm chasers and need a contract signed where you pay them 3000k if you cancel. However whatever the insurance company pays they will only do a quarter of the work and take money for a full complete job for siding or roof and try to charge you the difference. They will attempt to make you believe it is not enough to do the the complete job. In the end they have charged for a complete job and only done a quarter of the work and will charge more for a complete job than what it cost. When asked why they are over charging work they replied they can charge what they want. In simple terms if your dumb enough to pay we will take your money. Not a company I want touching any sqft of my house. Very shady storm chaser process type of company. They will talk bad about your insurance company and use all kinds of inappropriate language. In the end they are everything bad they said about insurance companies. I really hope other home owners do their due diligence when approached by this company. Very snake like and condescending. I dodged a bullet and hope others watch out for this place and steer clear.

I called to ask about some concerning looking areas in my house. Darrell asked me to send pictures…read moreto look at while he was on the phone with me. He was able to suggest to me what he thought I should do, and he said he didn't think I needed mold remediation, and he diagnosed what was going on. It's clear he is very honest because he didn't have to spend that time on the phone with me when he was not going to obtain business. If I ever have concerns about mold in the future, he will be my first call.

Used RRR twice of the course of a few weeks for separate incidents. The first time a toilet…read moreoverflowed from my upstairs into our vent and then dripped to the below ceiling. The cleanup crew was out within 24 hours and had the issue mitigated. Vance was awesome and very friendly. The crew to fix the damage was out the start of the next week and repaired the same day (I forgot the gentleman's name but also very friendly).. A few weeks later a neighbors fridge water line failed causing water to leak into my kitchen. I called the same team who fixed my bathroom, this time they were out within 3 hours to assess damage. The next day a crew was out to mitigate, with repair morning after. When you have to do this work it's very stressful, especially when you lose part of your kitchen for a time. But the RRR crew was great to work with, patient with my questions, and accommodating to requests (including wearing masks as I had a 2-week old newborn at home). I've used another service (CWF) and did not have the same experience at all.

I had a sump pump fail and my plumber recommended Chicago Water and Fire Restoration (CWF…read moreRestoration). Joseph Lopez came out for the quote, was very professional and nice. Got my quote. Then the next day Joseph called me back, he had done some research, spoke to a Radon guy and was able to amend the quote to much less as they didnt have to amend the Radon plastic. Then, today, Dave and Edgardo came out to do the work. Both were extremely Professional and nice. They did an exceptional job remediating the water issue. I highly recommend this company and their staff.

Wonderful company! From the folks who answer the phones to the project managers to the people who…read moredo the labor. They are people you can trust. They are available 24-7 which is needed in these types of emergencies when mitigation is going to be done. They came out within an hour of me calling them. They are great with communication and took their time inside my home and with my belongings.

Fast, reliable, great communication, and excellent work. Would highly recommend and will be using…read morethem in the future. Thank you Nick and Bogdan!

On time , clean , polite, did an amazing job, new bathroom sink, flooring and painting. They came…read moreto the rescue after my first Contractor did a horrible job in the detail finishing. I will be using them 100% in my next home . A+++