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    All Starrs Carpet Care

    3.0 (2 reviews)

    Services - All Starrs Carpet Care

    Carpet cleaning

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    11 years ago

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    11 years ago

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    Molly Maid

    Molly Maid

    (102 reviews)

    Northside Village

    Team 27 (Angela and Diana) did a very nice job yesterday. This team was very good at following my…read moreinstructions.

    The cleaning supplies you give your team to deep clean and clean a home in general as a…read moreprofessional house cleaning service is unacceptable. I took pictures of what is inside each bag you give your team for each home use to clean. How can you expect professional home cleaning services when you do not provide a professional home clean equipment; supplies? The ladies should not have to use a wash rag to clean a shower or bathroom . How can one possibly clean mold or dirt from shower tiles using a washcloth . Right a hand held scrub brush be more appropriate ?? The sponge provided to clean the oven isn't appropriate to clean an oven - the sponge falls apart in your hands when you hold the sponge. The mop provided is nothing other than a single attached fabric that isn't acceptable for commercial or residential ongoing cleaning services. An initial professional deep clean for two ladies at 3-4 hrs for $250-350 - one would expect as a (business owner myself ) that adequate professional supplies would be available for the cleaning team. Your representative claimed that Molly Maids uses hospital / commercial grade cleaning products as well as provides all necessary and professional grade cleaning supplies that the team brings with them to each home on the schedule to be cleaned. Clearly that is not the true! The false advertisement and poor quality of supplies given to your team is disgraceful. I certainly can understand why the initial clean on 5/20/26 was not able to be completed in its entirety when adequate supplies are not provided. A second cleaning the next day should never have to be performed.

    All Starrs Carpet Care - carpet_cleaning - Updated May 2026

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