I put together a project requesting a quote for a brand new window in my home office. The team…read morecontacted me right away, was very communicative and helpful. They helped me understand my options so I could choose what would work best for me. They nailed it! The service was incredible, fast, and the value far exceeded the cost. I absolutely would recommend them to anyone looking for a new window in the SoCal area.

This review is long overdue. Our windows were replaced in May by this company SoCal Window Pros. I…read morefound out about them through online search. Our home is 29 years old, and the windows had been showing wear and tear for a long time. We finally got a quote from a company that constantly sends flyers to our mailbox, but even with a "huge" discount for just a few windows, the price was close to the cost of a swimming pool. That pushed me to search online, and I found SoCal Window Pros, a highly rated local company. Jack, the owner, came out with sample windows and gave us an estimate. He was straightforward, no‑nonsense, and genuinely kind. The windows were impressive -- solid engineering, well‑made, great warranty, and locally manufactured. We also met his son Alex who is much involved in this family-owned business, and he was equally professional and personable. We ultimately decided to replace all of our windows as well as our sliding door, and we're very happy with the results. Our house looks refreshed and updated, and the old rubber seals that kept popping out are finally gone. The windows look beautiful and have made a noticeable difference in the overall appearance of our home. I literally let out a sigh of relief every time I see the windows. Gratefulness and gladness! There were a couple of windows that took a little longer than expected to arrive, and two were delivered in a different color than originally specified. In the end, I decided to go ahead with the installation, and fortunately, the color worked out beautifully in our home. Jack and Alex checked on the installation throughout the process, and their crew was helpful and efficient. Despite a couple of minor hiccups, communication was good, and we felt that Jack and Alex were attentive and committed to making sure the project went well. Overall, we're very happy with our experience and with our new windows. We would definitely recommend SoCal Window Pros to anyone considering replacing their windows. It was a blessing to have found a local company with quality products and people who genuinely care about their work and their customers.

I had used this company previously to replace a sling glass window and decided to have them upgrade…read moreall the windows in the house. The salesman that came to give the estimate was very polite, professional and prompt! The ordering process was simple and I even got a rebate back from my purchase, so that was a plus! The installation went smooth and the difference is felt in the home in regard to temperature with the new look windows! Thank you!

The very best, most professional business ever!! Installers were on time, worked fast, cleaned up…read moreafter themselves and didn't have music blasting. No music just hard working good guys. And windows are fabulous!!

I had a great experience with Hometime Windows and Doors. Frank, Joe, and Leo did an excellent job…read moreinstalling our doors. They were professional, courteous, and paid close attention to every detail. The installation came out great, and they made sure everything was clean and working perfectly before they finished. You can tell they take pride in their work, and I'm extremely happy with the results. I would highly recommend Hometime Windows and Doors, and I will definitely use them again in the future. Great job, Frank, Joe, and Leo!

We decided to use Hometime to replace 4 windows in our home. Our decision was based on value,…read morequality and the fact they are an Upland based business that manufactures, sells & installs their own products. Installation took place this past Monday (9/28). Frank & Joe arrived several minutes early () for the 7AM appointment . We were impressed with their expedience and professionalism. They showed expertise in their installation and knowledge of the products. They were meticulous in prepping each work area taking care not to trample any of the plants outside the windows nor creating unnecessary dust/debris inside. They completed the installation & total cleanup in about 3.5 hours. We are very happy with our new windows and the excellent installation performed by Frank & Joe. We also want to mention consultant Addison for his patience & assistance in working with us on this project. Excellent team effort.

Replaced all 22 windows in our home with Ameristar Windows. Heat and noise reduced significantly,…read moreespecially when jets from March Air Reserve Base fly over our home. Walked into Ameristar Riverside where windows are manufactured, spoke with Martha, production manager, before estimate. Got a brief tour of facility Looked at window samples. Martha answered lots of questions, took photos and picked up information. Impression: Extreme satisfaction. Larry provided detailed explanations with precise estimate and answered all questions in timely fashion. Installation crew led by Francisco were excellent with flawless precision. Work was clean. Crew was professional, courteous and accommodating. New windows are like getting a new pair of eyeglasses and having 20/20 vision again. The outside views are clean and sharp again. Highly recommend Ameristar Windows when considering window replacement. Rating: 5-plus stars/AAA***** Love our windows! Mahalo, Ameristar Windows!!! Randy

Several of the windows in my home face due south. Although they were double pane, they had almost…read morezero insulation remaining after 25 years of massive sun. The temperature in the south facing bedroom on a hot 90 degree plus day would always be nine degrees hotter than the rest of the house. I decided to replace not only the four windows in the south facing bedroom, but six other windows that can be viewed in the same field of vision from the street, to keep the aesthetics consistent. The replacement windows I selected are double pane argon gas filled to help keep the heat out during the summer season. I put out a bid on Yelp and narrowed the field down to two companies, Note I did not select the least expensive bid, but actually selected the most expensive bid. My reasoning was a solid five star Yelp rating, BBB A+++ rating and the knowledge and excellent follow up provided by the salesperson, David White. Other factors in my decision were silver coating on the glass to reduce the intense green hue that most argon gas filled windows exhibit and exterior window casings that are solid without decorative ribs that would collect dirt. I was provided with a detailed explanation of the process and same day estimate. The process from start to finish took five weeks. This would have been as little as two weeks if I did not have an arch top window. Curved windows take longer to build, at least for Ameristar. It took me a while to prepare the two rooms, so I was not in a big hurry. The installation was done yesterday. The crew was on time, polite, and from my view, was extremely careful and exhibited excellent attention to detail. The 10 windows were installed in one day. The crew cleaned up their mess very well and everything went according to plan. I am completely satisfied with the entire process. The windows are very elegant looking, not so green and make the house look better. I trust that the temperature in the south facing bedroom will level out with the rest of the house with the argon gas in the windows. Five stars all the way. Well done.

We urgently needed a window replacement for our rental in Riverside. This company came through for…read moreus. Mariam not only provided us with the best quote, but helps to coordinate with our tenant. The job was done on the same day. Highly recommend this company.

I love these folks and grateful for their excellent service. I am a small business owner that…read morewalked into my office with a room full of shattered glass and a rock the size of a fist. As with anyone who has ever experienced this, I felt so violated and frazzled. I called up A Super Glass and they took their time with me- allowing me to calm down and at the same time, keep things professional. They sent someone over within an hour. Ricardo was great! He took measurements, quoted me and had it all done by the next morning. If I could, I'd give them 6 stars, I would!!!

My front door was not closing correctly and allowing the fire smoke that was going on in the IE to…read morecome inside, it made the entire house smell like a bonfire. We reached out to reliable that provided a reasonable quote to Repair. They showed up as promised worked on the door and got it back into working order.

The speed and care is Amazing!! My window repair was measured, quoted, and ordered the same day I…read morecalled. The replacement was accomplished within the time I was quoted. All done with complete professionalism, care, genuine friendliness. I highly recommend!!

TL;DR: A promising new chapter thanks to Grayson!…read more I originally left a one-star review after a very disappointing experience with Rick. However, I want to recognize Grayson, Rick's son, who reached out the very next day after I posted my review. He has been genuinely apologetic, responsive, professional, and proactive throughout multiple conversations. He has made a sincere effort to address our concerns and rebuild our trust, and I am very appreciative of how he has treated our family. I look forward to updating this review as the process continues. UPDATE: Grayson has made a genuinely positive impression. I want to start this update by giving credit where credit is due. Grayson reached out to me the day after I posted my original review. He left a sincere, apologetic voicemail, and we have since spoken multiple times. What impressed me most was his approach. Grayson asked what it would take to make our family feel positive about our experience with his company, explaining that this is his goal for each and every customer. Our conversations have focused on finding a constructive path forward. He has been attentive, responsive, and willing to engage with our concerns rather than dismiss them. After how frustrating the original experience was, this was a genuinely welcome change. Grayson will be taking over the company soon, and I sincerely hope this level of professionalism, accountability, and customer care is representative of the direction he wants to take it. He deserves recognition for making the effort to reach out and work toward a resolution. I will update this review as things progress. ORIGINAL EXPERIENCE: Why I initially left a one-star review During a door and window installation at my mother's home, the crew knocked her Starlink panel off a table beside her Traeger smoker. Fortunately, the Starlink wasn't damaged, but we immediately noticed that a knob on the smoker had been completely sheared off. My family had recently used the smoker, and it had been fully functional before the crew arrived. I called Rick that same afternoon. He initially accepted responsibility, assured me he would make things right, and offered $150 off our nearly $5,000 project while promising to arrange the repair. I specifically explained that I did not have time to manage the repair myself, and he agreed his company would handle it. The following day, Rick reiterated by text that his crew was apologetic and that the company would take care of the repair. Unfortunately, after repeated follow-ups and weeks of delays, the situation changed dramatically. Eventually, Rick disputed responsibility, questioned our account of what happened, and refused to cover the repair. He characterized the smoker as old and rusty and suggested the repair wasn't worth the expense. This was particularly frustrating because he had initially accepted responsibility and committed to resolving the issue. I ultimately spent hours contacting Traeger and researching repair options myself. Traeger confirmed that the sheared component could not simply be glued back into place and helped me locate the replacement part. I paid $160 for a replacement temperature controller box and received a $450 quote for a handyman to travel to my mother's home and complete the repair. The financial cost was frustrating, but the larger issue was the way the situation was handled. We expected accountability after an accident, especially after the initial promise to make things right. Instead, we experienced weeks of follow-up and a complete reversal of the original commitment. We had been considering this company for a substantially larger project, and this experience seriously undermined our confidence. WHERE THINGS STAND NOW My original experience with Rick remains an important part of this story. At the same time, Grayson's subsequent outreach and efforts deserve to be recognized on their own merits. I believe it's fair to acknowledge both experiences, and I intend to continue updating this review as the next steps unfold.

Based upon the latest review of damage to the personal property…read more I won't be taking any chances with this company I appreciate the feedback customers offer And I often wonder if all the 5 star reviews aren't from family and friends I'm not going to be the next scammed customer

I had a broken window repaired and was really impressed with the service. They showed up quickly,…read moreworked fast, and did the repair perfectly. The Benny was friendly and respectful, and the pricing was very good compared to other quotes I received. They also cleaned up everything afterward, which I really appreciated. Highly recommend for any window repair needs.

You know, I really really want to like this company because they came highly recommended from a…read morerealtor I used to work with. Years ago, he was much more attentive. This time he fell short. Finally got the job done but it took some persistence. I had initially text him to see if he could fix the window, he came out to do an estimate, said the job was easy enough and would charge $50. My windows were fine but the latch and piece to open the window had broken. We made an appointment for a few days out. Day comes, I tried texting him, delay in response, says he's waiting for a delivery, delivery never comes so he didn't come and cancelled on me super late. (See texts). We choose another day and he gave me a window, I checked in to see if he was still coming and then says my bad I can't come. He tried booking me the next day but I was tired and didn't want to be stood up again. He said something about going to get a part over the weekend and that it should be good. So I waited, he got the part. He gave me a time for the following week, I asked for eta, it was wrong, but he did eventually come and complete the job. The work is fine, just know that the timeliness is very wary

Steve was prompt, clean, and very good price. He was very…read moreknowledgeable about what needed done with my windows. I definitely recommend his service. I will definitely use him again in the future if needed

AVOID This Business - Damaged My Shower- TOOK MY MONEY- and Disappeared…read more I hired SV Glass to replace my glass shower door. He showed up to take measurements and convinced me it was a minor issue and that I would not need a replacement. He quoted me $300 to repair the track, tighten the rollers that the door hangs on, add washers to the handles, and tighten. The experience turned out to be nothing short of a nightmare. Instead of repairing the problem, he ended up completely breaking the glass door -- and concealing it. It turns out he broke the frame that holds the glass door in place, and bent the rollers. He tried gluing it together, but after a week it fell down. It could have shattered and severely injured my family. To make things worse, he took my $300 even though he KNOWINGLY caused more damage than what I originally called him for. I've tried reaching out to him multiple times since the incident, but he has completely stopped responding to my messages. This is incredibly unprofessional and unacceptable. I'm now left with a broken shower door, out $300, and no accountability from the person who made the situation worse. Save yourself the headache and look elsewhere. I rarely leave reviews, but this was bad enough that I felt other people should be warned.

Fast, reliable service. We needed both doors replaced and they replaced the whole thing and gave us…read morea screen. It looks so nice, almost feels like we're in a brand new house. Very thankful for their service!

Great customer service They responded to my service request…read morevery quickly. I'm very satisfied