Great value and service! Top notch professionalism and excellent results. Our carets looked better…read morethan new afterwards. We will be recommending Royal Carpet to all of our family and friends.

Highly recommend Peter!! Amazing job and carpet looks like it's brand new again. If you're looking…read morefor great service and results look no further!

I discovered Sanitize 4 Serenity and Mr. Eric when searching for a great upholstery cleaning…read morecompany in my area. We have a large sectional and two chairs that have had lots of use over the years and badly needed help. I chose S4S based on the great reviews here and on other review platforms. I'm so glad I did! Good customer service is very important to me. From the initial call with Eric, I knew we would be in good hands. His professionalism, deep expertise, detailed explanation of what to expect, and straightforward quote (no surprises), made an excellent impression. Most importantly, the results he delivered exceeded our expectations. We are exceptionally pleased and will recommend Sanitize 4 Serenity to everyone we know. Thank you for a great experience, Eric!

I got my air ducts cleaned here and he was super thorough. Explained everything from the process…read morefrom start to finish. Along with cleaning everything and making sure everything was nice and clean for me. I did shop around before picking a service and the rates were similar, but the customer service is what won me over. Highly recommended.

They came the same day and were able to get out a red ink stain on my new sofa. I highly recommend.read more

This was my first time having my carpets professionally cleaned - and I was very satisfied with Tim…read moreand his services. I was able to book an appointment online in less than a week. Tim communicated with me the day of my appointment to let me know his ETA. I had booked a "3 room" cleaning, but when Tim arrived, he actually gave us a discount because our house is small. He was friendly, efficient, and did a great job. I will utilize his services again in the future.

Our hot water heater burst and we needed someone quickly. I try to always support local small…read morebusinesses and Catonsville Carpet Cleaning service was my first one called at 3:00 p.m. on Wednesday and I am glad I did so. Johnnie and Reggie came over instantly, ensured our water was turned off, set up powerful wet vacuums and sucked out over 200 gallons of water. They were able to save the carpeting and items on the floor. Upon leaving day 1, they left 2 industrial fans and a dehumidifier on, knowing they would be returning the next morning on Thursday. I was asked to move the fans around in a few hours to help with drying. Return they did....at 7:30 a.m. ...a time convenient for both me and the men. They moved the fans and the dehumidifier as needed and checked out the drying progress. We would meet again on day 3 Friday at 7:30 a.m. if needed. However, progress was so good, it wasn't necessary and we met at 7:30 a.m. on Monday instead. Not only did they come to check on the progress, they cleaned everything up, did additional sanitizing and returned all items to their place. Pricing was as quoted on day 1 and that was the price kept and honored. I highly recommend them for carpet cleaning related services.

DO NOT SOLICIT THIS BUSINESS. SCAM! My brother purchased his first home and found this company to…read moreclean his carpets. Myself, my parents, and my brother heard the owner say the cost would be $150 for two rooms, stairs, and living room. When he was finished he charged us $250. THE CARPET LOOKED THE EXACT SAME!!! The issue was he lied and tried to bully me, a young woman. He became aggressive and knocked on my window saying he'll need to follow me for the money. My brother is too nice and said just give him the money but I do not like liars! He attempted getting aggressive with me in the Bank of America parking lot and I started screaming at the top of my lungs. I'm a young single small woman faced with two old aged white men who were larger than me. He was aggressive and not kind. What baffled me the most was his ability to lie. Thankfully I was on the phone with the police the entire time. If it were me I would not have paid but because my brother instructed me to do so since I was alone I did. If you choose to work with this business before he enters your home make sure you confirm the cost and do not let him come until you have received an invoice. Not a great start to my day. Not a genuine business. Scam and poor cleaning.

We love Spotless Finish Cleaning Service Inc. (Maybe not the name too long =) ) Other than that we…read morehave found the perfect cleaning crew. We started hiring them for cleaning our place on a weekly basis and it is amazing! We love coming to our place. We can now finally enjoy our place. It is clean, neat and well done. We love it! Highly, highly recommended.

Their services are just okay. I don't expect perfection, but I don't want to run my hand across the…read morekitchen and bathroom counter tops to feel like they haven't been wiped down properly. The ladies that come to clean do everything, from cleaning the bathrooms and toilets to vacuuming all floors. But they don't clean with attention to detail, which is strange because I see another reviewer wrote that the ladies folded the toilet rolls nicely for them whereas for us, they left it in the uneven rip the toilet paper roll was last left in. Whatever, because I could care less about that. The very first time they came to clean, they didn't wipe all the bathroom items down all the way, so it took for us to request for them to wipe those down more thoroughly for that to happen. Also, as I mentioned above, counter top surfaces aren't wiped down meticulously. I noticed the area where we usually eat on the kitchen counter top still had tiny food crumbs/spills, which were easily wiped away when I went over that area and wiped it down. I expect thoroughness over speed. We switched cleaning ladies and companies, and the previous ladies made sure to clean and wipe down all surfaces spotlessly, so maybe that's why I am being so particular. I don't think I'm asking for too much though, so I'm on the hunt for a better cleaning company.

I have been using Hi-Tech Carpet and Upholstery Cleaning Service for over 25 years. Not only do I…read morerely on them for cleaning at my home but for commercial business office units as well. My mother and son also use them. Very considerate of my home and furnishings. Timely arrivals. Good communicators and excellent work ethic. Couldn't recommend them highly enough !

excellent carpet cleaning service. Professional and friendly. Very reliable.read more

These guys were good, REALLY GOOD. Showed on time and got straight to work. They were cautious with…read moreour furniture and even understanding with our 1 year olds nap while they worked. They did her room first to help make that nap happen and we are grateful for it! Great quality work as well without trying to up sell us anything. Our stairs were destroyed and they look new again. The same goes to our playroom area (where the kids hang) as well as some NASTY stains that were here when we bought the house, they are gone and the home feels, smells and looks amazing. Highly recommended and very satisfied with the service, quality and price. Lou and Jason were great dudes and a pleasure to have in our home during their stay.

We've used B&L Carpet several times over the years. I can't say enough about Lou and his Team. The…read morework is timely, exceptional, affordable; and B&L opera!tes with the utmost professionalism!! I highly recommend!!

I'm a 10+ year owner here at the Ritz. I've had my carpets cleaned successfully every year as…read moretenants move out. For years a preferred vendor took great care of me, but as his health declined I was looking for someone new. Big Al a.k.a. Alfred was recommended. He took 4HRS to clean 3 area rugs + headboard. Unfortunately he ruined one of my rugs. I've attached pictures. He immediately apologized and said he'd replace it. He offered to come over to remove the rug, I was uncomfortable with my personal experience with him so I opted for the building maintenance team to help. It took 4 of us to remove the area rug. He knew the Ritz was removing the rug, we communicated regularly. He knew I was communicating with the interior designer who did the decor. When I got the estimate to replace from the designer he then refused to pay for the rug and asked for make, model and original receipt, all of which he didn't ask earlier. I eventually got the make + model but due to a server issue at the Ritz they couldn't get the original receipt. (We bought everything from the model and it's a custom rug only sold to interior designers and it's super expensive). Bottom line he promise to replace, he will not. I provided, after back and forth with the designer, the make and model. I even went with a lesser option to save him money, my rug border cost 30% more. He didn't refund me what I paid for cleaning, he won't replace what he destroyed. I've felt unsafe as a single woman. He destroyed my rug. He refused after promising to replace it to replace it, after he found out what it cost. He didn't offer to refund my cleaning. The rug had normal wear and tear, it had no stains. I have before and after pictures, I've included. I have always counted on the building recommendations as an owner who didn't live on site. I just don't want anyone to experience what I did. I signed nothing not guaranteeing his work. He told me to get an attorney and he'd see me in court. I am a small business owner, this is never how I would treat a client. I would have provided steps and what I would need for an insurance claim up front, not after I realized how much the carpet cost. He then tried to intimidate my review with a defamation lawsuit. My only hope is to share what I've endured and hope you don't experience the same. REPLY TO HIS RESPONSE: Stapleton Consulting Services and Anita Lee Stapleton are the design firm used by the Ritz Carlton. Please google her. She comes up easily. Her phone number and address are on the invoice. The make and model was provided. The GM of the Ritz would provide a letter why the original receipt isn't available as I bought all the model furniture from the Ritz. The back and forth only came based me conveying what the designer said as the rug is sold only to designers not in stores. He asked the race of my ex-husband, I would never share that. It was awkward and unprofessional. We were speaking about a head mark he cleaned on the head board left from an athlete tenant. I commented my ex-husband slept here for years without the issue. People can be dirty. It doesn't matter in this situation what race any of us are. You notice he mentioned it I did not. My issue is he used the wrong chemical on a rug and destroyed it. I have the texts as well.

Big Al is tops in all categories. He responds promptly to a request for a proposal. He then…read morepresents a very reasonable estimate and date and the completes the work on time and as promised. He cleaned my large living room carpet, my couch and my easy chair and made them all look brand new. He then helped me rotate the carpet to even out the wear. I really admire him personally because he started the business a couple of years ago and has grown it by being very aggressive and providing a great service. I highly recommend him.