This was the WORST contractor experience I have ever had!!! You cannot imagine the way that they…read moreleft our personal belongings today. Items piled on top of multiple tvs which are likely ruined. A new jacket thrown on the floor that is extremely dusty. Everything is dusting because they didn't have the decency to cover items with plastic. A brand new Disney towel was used to wipe their clear chalking cause they didn't have the decency to ask for a rag. They then threw the towel away hoping I wouldn't find it in a box of trash they left. My trash can lid is missing. They ruined baseboard in many areas by prying it up with a bar. No one confirmed the flooring they were using and it looks much darker than what I selected. No one explained that they were done and they just left. They also left marks on newly painted walls and didn't bother to wipe them off. Not to mention the last time they were here to do the job they let my dog out of the backyard who could have been lost forever or hit by a car. Luckily someone found her and returned her but no one apologized - not the contractors, not the project manager and not the owner of the company. I would NEVER recommend this company. And I guarantee I will tell everyone about their horrible service, will complete a survey everywhere possible and turn them into the better business bureau. Everyone here today should lose their job for being blatantly extremely disrespectful of my property and this type of business should not be allowed to continue to service other people. Such extremely horrible disrespectful service!!!! It's mind blowing that there are people out there that would leave someone's home like this.

Where do I begin? I had a flood in my basement with about 3" of water due to sump pump quitting…read more First-lesson learned is NEVER use companies your insurance company refers (Nationwide in my case). I asked the rep several times if they receive remuneration from this company for referring them and never got an answer. First contact they showed up without an appointment so we rescheduled. When they came in I specifically told the supervisor (?) that the stacked packages of waterproof flooring on my floor (nearly a thousand $ worth) should be left there. If anything the bottom one had gotten wet but the rest were stacked on top. They ended up in my back yard behind a picnic table and I didn't see them until after Christmas ( this event happened in September). I really thought they were under one of the piles they made of things in the basement. When I complained I was told they could come back and remove and trash them. I want my flooring or the cost because they were not trash. They never spoke to me of how they were removing stuff that was "unsalvageable" according to them. They only spoke with the insurance company. My coverage was only $5000 and Duraclean charged almost $3200 to remove stuff, cut drywall and place fans. They left large built-ins in front of my sump pump closet where I needed access to a water cut off and the new sump pump. I'm 71 so could you imagine how hard it was to move those things? My hose bib pipe split because of this and I now have that expense as well. Not once did anyone on site consult with me about how this process would work and what was being pitched out. Also drywall was cut out and they hit my WiFi which was repaired by Verizon and it has never been right since. I had to ask for an itemization of their work and the cost and did finally get one but was initially told that list went to the insurer. I questioned why the cost of the fans and dehumidifier rentals were so high-that was a huge chunk of their bill. I was told it was in line with industry standards which doesn't make it not exorbitant. If the company owns the equipment their charges shouldn't be that high in my opinion. If I had rented that stuff myself I would maybe expect the kind of price they listed. The experience was horrible in every way and I'd never use them again. Once again word to the wise: Find your own contractors. I went with Nationwide's referral because I was so distraught about the mess and not thinking clearly. I've had some time to think about it and the only recourse now is to file a complaint with MHIC and/or small claims court for the flooring left out in the rain and snow and other issues. It took me this long to post a review after this mess because I was dealing with a terrible bout of depression from it. Please think carefully before you accept your insurance company's referrals and final check. And- check your policy for your limits-the basement is in total disarray and $5000 was about a third of what I needed to clean it up and make it whole.

The best job carpet cleaning I have ever had! You can tell it's clean. I swear they put the bounce…read moreback into the carpet. The techs show up on time, and give you plenty of notice. I had a leak in the second floor bathroom that ruined the drywall, the ceiling of the living room below, then deeper through the main floor to the finished basement. ServiceMaster did the initial water abatement, and removed the drywall and the sodden carpet pad ; they brought large fans to dry out the floors and carpets. Wesley had to keep coming to check on the fans daily, communicated what I was to expect and seemed genuinely concerned. He told me that they would come back to clean the carpets after the ceilings were done and the padding/carpet was relaid. Lucy came back and was simply lovely in dealing with the carpets. She was very thorough, understanding, and did an excellent job cleaning the carpets. They look really great now. I will never call anyone else.

From the owner: Life can get messy. Whether it's flooding, fire and smoke damage, or the aftermath of a traumatic…read moreevent, getting back on your feet can seem impossible. That's where ServiceMaster Restore comes in. We are trained professionals who will get your household or business back to normal quickly and efficiently. As a leader in this industry for more than half a century, we've perfected the process for quickly identifying damage, determining the restoration services needed, and minimizing trouble and inconvenience on your end. When disaster strikes, every minute counts. That's why ServiceMaster Restore is here for you 24 hours a day, seven days a week, 365 days a year.

I had a flood in my kitchen from a broken pipe. I called the folks at Elegant Restoration at…read more6:30am. The responded immediately and their team lead by Jamie were at my house within the hour. Jamie did an amazing job of explaining exactly what should be done and then went about getting it done. He was very clear to explain to me why he had to perform every function to assure the best possible results, that being, getting my house back in order safety and quickly. I would highly recommend Elegant Restoration for any such emergencies and will certainly, hopefully never, use them if needed.

From the owner: Water Restoration, Fire Restoration, Storm Damage, Mold Remediation. Odor, Restore, Remodel,…read moreCommercial, Residential

We had severe flooding in the basement of our rental property and Frank was ready to go, right…read morethere to help as soon as we called him. From the very beginning he made one of the most stressful situations we've encountered very manageable. Within a day, he was able to pump five to six inches of flood water out of our basement. By the next day he had the basement dry and back to normal. He then came over and monitored the basements progress for the next four days, taking photos and providing detailed documentation for us to submit to our insurance company. In the end, he charged us a super reasonable rate. For home owners in the Baltimore area, we 100% recommend Frank and A1 Carpet Cleaning. As property managers, we really value working with reliable contractors we can trust and he is a perfect example of such an individual. He and his wife have a great family run business. In the event of a flood related emergency you can definitely depend on them.

From the owner: Carpet cleaning, water damage restoration and air duct cleaning!read more

Perfect job, great people. We had a bunch of areas inside and outside our home he and his crew…read moretook care of. Window and door repair companies wanted to replace everything and it would have cost 25k or more. Couldn't be happier with the work, best in the area. - Mark

From the owner: All-In-One Contracting, LLC. is a licensed MHIC contractor. We personally put the quality of every…read morejob we commit to FIRST before anything else. We are extremely efficient to our deadlines and focus on one job at a time from start to finish. This ensures that your project is our top priority! We take pride in our work and encourage you to give us a try. Please contact us for a free estimate/quote now!

Made a appointment about 2 weeks ago and the day of they realized they couldn't do and asked make…read moreto wait another week. Don't waste you time, get another company that plans better.

Great and quick response; however I selected another vendor. If I am in a pinch I will know who to…read morego to.

READ THIS 1st! Arthur "Art" was the consummate professional. He was timely, communicative,…read morepassionate, detailed, focused and did a fantastic job cleaning my home. He really knows his stuff having been in the industry for 30+ years. I Loved that HE was the ONLY person doing the work, so it was meticulous, thorough and efficient. PRICE you ask? Art's pricing was extremely fair: and No BS Sales Pitches or Add-Ons. It ended up being exactly what was discussed over the phone. Thank you :) He cleaned 3 areas of my home that had carpets, and also tended to my concrete garage floor. If you're looking for an incredible carpet cleaning resource, then Look NO Further! Art is your man!

Carpet cleaning in rooms and stairs- Excellent, excellent work. Communicative, on time, very…read moredetailed and focused. YOU WILL NOT BE DISAPPOINTED.

I contacted Royal Carpet Cleaners based on the positive reviews from Next Door. I'm happy to say…read morethat George and his helper were fantastic! They were courteous, on time and very knowledgeable. I'll definitely call them next time I need my rugs cleaned again.

Great value and service! Top notch professionalism and excellent results. Our carets looked better…read morethan new afterwards. We will be recommending Royal Carpet to all of our family and friends.