Total Lack of organization. No communication with the client, always excuses for not having your Motorcycle ready. Not very knowledgeable mechanics or probably without motorcycle mechanic license. Beware about the original parts and screws of your Bike; they might be lost and you end up with a remedy Bike. You enter your Bike working and no electric or misfire issue to install the carburetors repair kits and in the middle of the longest job you receive a call telling you that the work is too much up to that point and they need to charge you more money, against your first agreement. They returned the bike partially assembled, ensuring that all you need to do is connect the gas tank and the sits for them not to charge you more money; resulting in a false statement. You agree to receive it that way to avoid confrontation and the truth is the the Evac and Emission control Assembly was not properly connected and hoses were missing.
I have being a Biker for over 40 years and always do my mechanical work in both of my Bikes; I just moved to Marlborough, Ma 8 months ago and this was my first experience. At this point ALL STAR CYCLE old me the original rubber stand were you screw the gas tank to the frame; an original screw for the air intake system; a strap of one on my leather saddlebags; the original Evac Emission hose because I do not like the one the mechanic installed color blue and my Alex stainless steel screws I had on for tightening the back sit.
And like the paper withstand everything you write on it; the alleged electric misfire after the fact, was created when the mechanic did not screw back up the spark plugs cables, 3 of those cables were loosen, so the electric spark was arching.
In Summary: They took my bike to install the carbs repair kits that I brought, did not finish the job, did no assemble the bike back up, did not tell the truth about the condition of partially assembled creating a false representation to the client and a breach of contract, they returned the bike disassembled base on a telephonic misinformation and without all the bolts, nothing was connected, the bike was returned 30 minutes later when the driver came back with the box of my bolts and they charge me $95.00 extra for connecting a blue hose and being negligent with 3 cables of the spark plugs. Yes I'm Mad and because of it I DO NOT RECOMMEND ALL STAR CYCLE BUSINESS to any of my fellow bikers and mostly the WAR VETERANS ONES. read more