Great customer service and attention. Mike was super helpful. Car tints look great. Thank you!read more

Took in my 2014- F250 for an updated radio .Mike explained evrything perfect.purchased an Alpine…read moreradio super happy with the radio and the great customer service .install professionally done.I will give them 5 stars !!!!great place to take your auto. Wilson

I paid the owner, Luis, of "Pro Auto Sound of Miami", nearly $2,728.34 (including tax) to enhance…read morethe sound quality of my vehicle's existing 16 speaker, 1050 watts sound system. Prior to trusting the business, Pro Auto Sound of Miami, with my new vehicle, I spent several days researching custom car audio businesses and the business, Pro Auto Sound of Miami, appeared to have the most reviews with the highest ratings. Please note that I was convinced that I needed a reputable business to enhance the existing sound system on my vehicle. I was prepared to pay more money for this enhancement because my vehicle already had a default premium sound system. The result of paying his business, "Pro Auto Sound of Miami", to enhance my vehicle's existing sound system was the following: · Luis pocketed $2,728.34 of my hard-earned money by degrading my existing sound system that he was supposed to enhance · The enhancement solution that Luis sold me lacks the mid bass of my original factory system · The factory 6 1/2 speakers underneath the two front seats are no longer functioning · There exists significant signal noise in the vehicle when the volume is set between zero to 25% of total volume. A video of this issue can be found at: https://youtu.be/_2_S-pVHFgE · The original factory speakers were never returned to me after the service · I repeatedly brought my vehicle back to Luis to correct the degradation in sound quality that resulted from his service Car audio installer reactions to my modified sound system can be observed from the following links: · https://www.youtube.com/watch?v=oLVbWRtnFBE · https://www.youtube.com/watch?v=48Ts4jJWcKU · https://youtu.be/FLPIgO3dlB0 ** Research ** After researching car audio businesses, and being convinced that Luis's business, Pro Auto Sound of Miami, was a reputable business, I drove to their location and discussed the work that I needed done. Luis told me that his shop wouldn't be available to examine my vehicle for the install for another week, due to the number of customers that they already queued for servicing. Again, I was convinced that this shop was reputable if their business had to put me on a waiting list just to examine my vehicle. Luis then showed me his garage and demoed a sound system of one of the cars that his shop had recently installed a sound system for. The sound system sounded amazing. I scheduled a drop-off of my vehicle for a week later. ** First Contact (12/2) ** I visited Luis' shop on 12/2/2021. I discussed with him the details of the sound quality enhancement that I needed. He convinced me that the service would be complicated due to my vehicle's preexisting infotainment system and surround sound layout. He also stated that his shop focuses on craftsmanship and that they would require more time to enhance the sound quality for my vehicle. I was instructed to drop-off my vehicle the following Tuesday for them to enhance the sound quality of it. Emailed Requirements (12/3) On 12/3/2021, I emailed Luis the requirements for the enhancement of my vehicle's sound system. ** Drop-off (12/7) ** On 12/7/21, I revised my installation requirements before dropping off my vehicle. I then dropped off my vehicle on 12/7/2021 for the sound quality enhancement. Luis called me later that day and advised me that my vehicle was unique and that all aftermarket door speaker options would require custom mounting. He then quoted me nearly $2,700 (including tax) over the phone for the effort he would require for enhancing the sound quality on my new vehicle. ** Business Quote ** During the call that I had with Luis, I requested that he email me a detailed quote so that I can examine the expenses of the work he described. He sighed and said that he could provide a detailed description of the work, but that his workers were waiting to begin work on my vehicle and that he would be losing money if I did not provide him an answer immediately. I told him that I needed to see a detailed quote in writing before I could give him my business. He later text messaged me a grainy photo of a laptop with what appeared to be a business quote on the screen that was pixelated and difficult to decipher. I told him that I received his quote but was unable to read the details due to the pixelated image. He again, voiced his concern about needing an answer from me, regardless of the grainy image that he sent, because he would be losing a large amount of money per hour due to his workers waiting to work on my vehicle. ** Pickup (12/10) ** I brought my family to Luis' shop in the evening to pick up my vehicle on 12/10/21. The invoice was originally $2,696.24 when Luis requested me to pay him a $2000 deposit before the sound quality enhancement was completed. Luis then told me that he forgot to bill me for some additional materials that his technicians used. _NO MORE SPACE_LEFT_ Full Review: https://bizmonger.wordpress.com/2021/12/21/review-pro-auto-sound-of-miami/

Owner Luis aka Asukiki is the best!!! Came here to add a sound system for my jetski. The job they…read moredid exceeded my expectations and more! I have (2) 8" DS18 speakers, very classy installation. Fits with the cover of my ski and they are placed perfectly. These things are loud! No Mickey Mouse stuff done here! I am a beyond happy as a customer. Luis provided with the full customer experience, can't possibly ask for more. Absolute pleasure shopping here. Excellent product and customer service!

Jeff did an outstanding job on my daughter's car! He replaced a bad factory stereo with a better,…read moremore modern stereo. Excellent work and very determined to get things sounding great! Thanks for your hard work. I am definitely coming back with more work for 2 other cars. We'll be in touch. Thanks again Jeff!

I used him three times over the years. Highly recommend! Car stereo. Backup camera. CarPlay and…read moredashcam. Quality work.

Love going here they always take care of me fast and efficient.. don't 5 cars here and never a…read moreproblem. Highly recommend

They did a great job and fast! Would definitely use them again in the future. Highly recommended.read more

I was recommended by my auto mechanic. Professional, quality work, great communications and stand…read morebehind their work. Very pleased. Travis is a honest and good guy. I would recommend them for your car stereo work. Thanks again.

Travis and staff was very assertive very responsive and great working environment. He installed 4…read moredoor speakers for me and took very good care of my caddy

Great team and customer service. They installed my new car audio system really fast and with a fair…read moreprice. 100% recommendable!

Very clean place. The workers are very kind and straightforward. The ladies that work there are…read morenice. They always do an amazing job and are very dedicated to doing things properly. You can make appointments and a very big plus is the little waiting area they have. They laser cut their tints and they come out great. Save your time by not going to any other place!

I want to share my experience with High Grade Sound Pro because I believe that when a company and…read moreits team demonstrate professionalism, honesty, and genuine commitment to their customers, they deserve to be publicly recognized. I brought my 2026 Dodge Durango in for a complete Compustar security system installation with DroneMobile and advanced anti-theft protection features. From the very beginning, I received excellent service. Juan, who works at the front desk, was always patient and professional. He explained every step of the process, listened to my questions, and kept me informed about the work being performed. I never felt that they were simply trying to sell me a product or rush through an installation. I always received clear answers and respectful treatment. Hernán, the installer, did an excellent job. The installation was clean, organized, and professional, with great attention to detail and respect for my vehicle. Throughout the process, they performed multiple tests, adjustments, and calibrations until the sensors and the entire system were working correctly. They took the necessary time to improve details of the installation and personally verify every function. I also want to give special recognition to Santiago, the owner of the company. During the installation process, a technical compatibility issue appeared with an anti-theft feature that was originally expected to work with my vehicle. Instead of making excuses, ignoring the problem, or telling me that nothing else could be done, Santiago took responsibility. What impressed me the most was that he did not tell me, "I am going to order the part." When we spoke, he told me, "I already ordered the part." He had taken the initiative to find a solution before even discussing additional costs with me. They ultimately installed the specific hardware required, performed new programming, and got the system working correctly. That kind of attitude says a great deal about the honesty and values of a company. I had to return three times throughout this process. However, I never left with excuses, indifference, or unresolved concerns. Every single time, I left with answers, solutions, and excellent customer service. To me, a great company is not one where technical problems never happen. A great company is one that responds when a problem appears, investigates it, finds a solution, and stands behind the customer until the issue is resolved. That is exactly what Juan, Hernán, Santiago, and the entire High Grade Sound Pro team did. Today, my Durango has a security system that has been carefully tested, adjusted, and configured, and I have the peace of mind of knowing that there is a team behind the installation that truly stands behind its work. Professionalism, technical knowledge, clean installations, excellent customer service, and above all, honesty and accountability. I recommend High Grade Sound Pro with complete confidence. Thank you to Juan for his excellent customer service and communication, to Hernán for the quality and professionalism of the installation, to Santiago for personally taking responsibility and finding the solution, and to the entire team for proving that there are still companies that understand the true meaning of standing behind their work and taking care of their customers. Five stars, fully deserved.

Been using High Grade Sound & Security for years and they never disappoint. I called on a Saturday…read moreand was able to get a same-day appointment for tint on my two front windows and front strip to match my back windows. Upon arrival, I was greeted by Gigi. The lobby has been rearranged since my last visit and feels much more spacious, with drinks and snacks available for customers. After chatting briefly with Gigi and another customer, my car was ready. The tint is laser cut for precision. One window had to be redone due to a hair getting into the tint, but it was promptly addressed and fixed without issue. Excellent service all around. I will definitely continue coming here.

I've been coming to Cartunes Plus for 24 years!!! I love these guys and the work that they do. I…read morehave gotten tints, alarms, radios, lights, and a bunch of accessories for over 30 of my cars over the years. I moved to Northern Florida and still drive down here to get work done by them. Today I got ceramic tints, a viper alarm, and led headlight and interior bulbs for my Right Hand Drive Altezza. I wouldn't trust anyone else with my cars.

Absolutely top-tier experience! I brought my golf cart in for an in-dash TV, whip lights, and LED…read moreunderglow, and the results completely exceeded my expectations. Robert and his team made the entire process easy -- they helped me choose the perfect accessories without overdoing it, keeping the build clean and sharp. The turnaround time was fast, communication was incredible, and I even received picture updates along the way which made the experience feel next-level. The craftsmanship and attention to detail were truly first-class. If you're thinking about upgrading your car or golf cart, Cartunes is the place to go. Highly recommend -- I'll definitely be back for future upgrades!