Since Jerry retired this store has become a leaderless disaster. The store is often poorly stocked…read moreand they don't know how to properly test the water. Poor customer service and often an attitude from some of the staff. I have given them the benefit of the doubt for a while now but I am done. Lost my business forever.

Horrible customer service. Walked in to get help with an in ground pool light and the clerk didn't…read moreask any questions and just told us they didn't have any other than what was on the shelf.

Ive had an ongoing pool leak (s) for quite some time but was getting worse. I called Aqua Bee on…read moreSunday morning they stated the could come out in a couple of hours. Mel came with her assistant. They dove the pool, as well as, checked the perimeter of the pool with the sound device and then checked the pump area and filter for leaks. They fixed several small leaks. Stated thed would come back in a day or 2 to complete the repairs once they had the parts. On Monday I notified Mel the pool still had a leak, though less now. She stated they'd come out on Tuesday. On Tuesday, she came out as promised, installed the pump area parts, as well as, she redove the pool and found another couple of leaks.. Its now Thursday and it appears all leaks have been fixed. YaY! Thank you Mel.

Mel has gone above and beyond to clear up our pool.She has made sure we went from green to clean…read more Very affordable and would gladly recommend her services to anyone who needs pool service. Thanks Mel!!!

Phil and his team are fantastic. I was having so many issues with the pool maintenance team I was…read moreworking with that I needed to make a change. I found VW on yelp I contacted Phil and he has been a pleasure to work with. I had an urgent matter this week and he had someone there Monday morning.

My pool has never looked better! They are the real deal. We had a pool company before...and I…read morerandomly tested the water, and the company was shorting the chemicals to save money! Phil and his team would NEVER do that. They are responsible, responsive, and take pride in the quality of their work. After firing the old company, we took our pool service on ourselves, and it became too much. Especially when our salt cell died, and our pool went downhill, fast. Phil got us up and running in a week! Our pool is mesmerizing now it is so gorgeous. Hire them.

Highly Recommended: Gulf Coast Pool and Spa If you're…read morelooking for a fiberglass pool, Gulf Coast Pool and Spa is the company to choose. You work directly with the owners, who give you their personal phone numbers and respond quickly to any questions or concerns. This was my second pool installation, and Gulf Coast far exceeded my previous experience in Texas. I had a gunite pool before, but after seeing the difference, I would never go that route again. The owners clearly explained the pros and cons of each pool type, allowing us to make an informed decision. My 14x30 fiberglass pool was completed in just two weeks, including a few weather delays. The process was incredibly efficient -- they dug the hole on day one and set the fiberglass shell on day two. Every employee is a specialist at their job, and we worked with Tom, Jon, and Aaron, who kept us informed every step of the way. When I noticed the pump wasn't the variable-speed model I wanted, I called the owner and he immediately agreed to upgrade it at no extra charge. This company truly does whatever it takes to make sure their customers are satisfied. They also offer a veterans discount, which is a great added benefit. After installation, they leveled my backyard so well that no additional grading was needed for landscaping. Once the pool was filled with water, they sent a technician out to professionally clean it and provided clear, easy-to-understand instructions on how to maintain it as a saltwater pool. If any issues arise later, they offer expert advice on exactly what to do. I would highly recommend Gulf Coast Pool and Spa to anyone thinking about installing a pool -- regardless of the type. Their service is unmatched. This flows well and keeps the review positive and professional. Would you like any other tweaks?

Absolutely one of the best pool companies in the area! Excellent customer service and…read moreresponsiveness. Bailed me out for a real estate sale that other companies failed to respond or follow through! Definitely recommend them for any/all of your pool services and repairs.

Pool looks great. We discovered a leak on the liner next day after install. Kevin came out late…read moreSaturday afternoon. He said he would order another liner. We understand manufacturer defects. A week later we were scheduled for liner replacement on Monday. No show no call. Showed up Tuesday. New liner installed. Husband noticed the ball valves hadn't been installed. Texted Kevin I. Regards to our upgraded ladder still hasn't shown up & let him know about the ball valves. He said his guys did t have any in their truck during the install which was over 2 weeks ago. I guess they just weren't going to install them which are important for pool maintenance. The ladder situation- no upgraded ladder since I had texted Devin that we would order our own set of steps. Plus a pool bottom mat. I never received an acknowledgment on our request. So we assumed we would get the upgraded ladder still. I didn't order the set we wanted. My complaint or should say dissatisfaction with Syan pools would be lack of communication & not installing a completed piping system which was paid for. Hopefully Kevin shows up this week to install the ball valves as he stated. It Friday @ 5pm. So maybe tomorrow.

Wow. Do not buy from this company. I had to report them to the Better Business Bureau. Got a…read morehole in my liner from FIRE ANTS, and just wanted to know if it was under warranty. They would not respond and LIED in their response to my complaint. Stay away!

Great service provided by Parker Pools! Highly recommend. I was selling my house and my buyers…read morewanted the liner replaced. Parker Pools said they would gladly place the charges onto my HUD statement so that I had no out of pocket expenses to the $3,600 project. Unfortunately I lost my buyers, but Parker Pools was so helpful in letting me do a payment process. The liner looks great and the crew was in and out quickly still providing quality work. Everybody was professional and considerate. Thank you Parker Pools for helping me out!

We got a quote from 3 different companies and we chose Parker Pools because they were very…read moreresponsive and easy to work with. Being that this was our first pool ever we didn't have a clue what to expect but Chad worked with us every step of the way. Chad and his crew did such a great job on our pool we couldn't be more happy with the end results. We will definitely recommend anyone to use them!

Our pool was built about seven years ago and we loved it until we sold our home and I hope they're…read moreloving it now!

Built my pool, services my pool, they do everything, one stop shop. 7 or 8 years later did a liner…read morereplacement and a barrier wall, always pleased with their work.

We hired Ken (owner) and had him to a green to clean and then monthly. They always show up on time…read moreand do a great job. Highly recommended

Consistent with what others have said below, the quality of service has deteriorated. Pace sold &…read moreinstalled a new hot water heater for me 2 years ago. The thermo coupler broke and Pace P&S said they don't to those repairs. They refer me to a 3rd party HVAC expert. I call that guy and he says to the contrary that he doesn't work on those heaters either. I implore Pace to fix what they sold. An interim bypass of the water heater is done which I pay for. They promise to follow-up but don't. This happens repeatedly. I'm having to own the issue. I nag. They say they'll attempt the repair 6/23. Doesn't happen. Further inquiries via text and phone. No response. If you just need pool supplies or your water evaluated, Pace P&S should be fine. As far as getting customer service on a big ticket item like a $5K water heater, I was abandoned by Pace P&S. What a shame.

Just wanted to say if anyone needs a new pool liner please contact PACE pools They have done an…read moreamazing job for us worked hard communicated and cleaned up their mess We dont make recommendations often but they DESERVE it Job well done Now I must go fire that lazy lifeguard

Friendly people. Very smart about pools. Always go there for my pool supplies. Location is great…read morefor me. It's right in Foley, five miles from my house

Over the past 4-5 years Ive got good service from the staff at Pensacola Pools. They've been very…read morehelpful with solutions when I was DIYing my pump replacement and whenever the water chemestry was off. I don't understand where all these one star reviews come from, but I hope that all in the past. Far better service here than at PP.