Pool looks great. We discovered a leak on the liner next day after install. Kevin came out late…read moreSaturday afternoon. He said he would order another liner. We understand manufacturer defects. A week later we were scheduled for liner replacement on Monday. No show no call. Showed up Tuesday. New liner installed. Husband noticed the ball valves hadn't been installed. Texted Kevin I. Regards to our upgraded ladder still hasn't shown up & let him know about the ball valves. He said his guys did t have any in their truck during the install which was over 2 weeks ago. I guess they just weren't going to install them which are important for pool maintenance. The ladder situation- no upgraded ladder since I had texted Devin that we would order our own set of steps. Plus a pool bottom mat. I never received an acknowledgment on our request. So we assumed we would get the upgraded ladder still. I didn't order the set we wanted. My complaint or should say dissatisfaction with Syan pools would be lack of communication & not installing a completed piping system which was paid for. Hopefully Kevin shows up this week to install the ball valves as he stated. It Friday @ 5pm. So maybe tomorrow.

Wow. Do not buy from this company. I had to report them to the Better Business Bureau. Got a…read morehole in my liner from FIRE ANTS, and just wanted to know if it was under warranty. They would not respond and LIED in their response to my complaint. Stay away!

been servicing us for a year. always reliable…read more We are continuing to use this company,

From the owner: Family owned and operated. We have 15 plus years in this line of work. We offer monthly cleaning…read moreservice and maintenance.

We had Emerald Coast Fiberglass Pools install our pool in 2025, they did a great job and we are…read morevery happy with the workmanship and installation. The best thing was that they stand by their work and service. What I mean is we had many leaves fall in our pool during the Fall/Winter season and despite our best efforts our pump and skimmer line got clogged. I messaged the front office and they got the team out to my house and unlogged our pump and skimmer and got it running again. Thumbs up to the Team at Emerald Coast Fiberglass Pools.

Pool was professionally installed and looks great! Lower price than others we had quoted. John…read moreBullard was very helpful and a treat to talk to.

I hired this company to replace my pool liner. I cannot complain about the quality of the liner,…read morebut it is customer service this company sorely lacks. The installer did not follow up with details that Todd and I had agreed on. I have called multiple times and emailed to have one issue corrected but no one will respond. I am sorry to say I would not recommend.

Had high hopes going in, what a disappointment. Wouldn't recommend…read more 1. Todd said the liner would be ordered at the end of Jan 2023, it would take a month to arrive, then they would begin. Didn't happen. 2. My pool guy for over 20 years suggested to them they begin before the rains because of the water table here would make it difficult to drain. When they finally started in late April the water table was up and they had trouble emptying the pool. This created complaints from neighbors because of length of time water emptying into mailbox area. They also tore up the bottom of the pool to access the french drain and did a bad job recementing the pool floor. 3. Came home to find a cement truck on my lawn. Ruts were filled with chunks of concrete from the pool. 4. Had a working pool light before the job started, but not after. 5. Strips and screws around stair area never got covers on them. 6. I ordered a white liner and got a blue liner. 7. Todd said he'd put me on the work schedule to come out - no show. I tried for 6 months before writing the Better Business Bureau with pictures. Pensacola Poolscapes didn't care. The company has no standards except to get your money and run. Guess they never learned that if you treat your customers well they'll be loyal. I wouldn't spend a dime in that store.

SLOPPY POOR CRAFTMANSHIP. This Yahoo was paid in full for pool installation and a premium synthetic…read moredeck where his contract clearly stated fasteners would be used yet hundreds of screws were used. Then there were gaps, wavy boards and poor mitre cuts. We sued and the Judge ordered him to pay almost $5,000. We have a lien on the only property he owns and a Florida lien covering vehicles and equipment in his name.BR CAREFUL.

E Z Cool's aced it my pool is beautiful. Ezra is on time and dose what he's says. Walked me…read morethrough it all. 5+ in my book

Kristopher drained my pool and broke a pipe which pushed the drain up causing nearly $19000 in…read moredamage and after saying he will contact his insurance company he is ghosting me. DO NOT HIRE HIM. He doesn't know what he is doing and is a terrible business owner.

From the owner: Pool Cleaning, Maintenance, and Repair Call me today…read more251-978-7736

Requested to have a patio created to reduce a large step off our Florida room, and demolish and…read morerebuild steps going into the left door (two steps that were over 8" and had a 10" tread). We requested other quotes and for the work and exceptional quality we received the value is top notch! Also, I want to thank not only the project manager Clayton, but also the crews that completed the work at our house (framing crew, and the pour / leveling crew)! These guys had a great attitude and were very professional.

The service was quick, effective and friendly. Fixed our pool plumbing and saved our Memoial Day!…read moreHighly recommend and will definitely use them again.

Bad bad experience. Way overcharges for chemicals. Never returned with new pump I paid for that was…read moredefective. Loaner pump not good. I had to buy another on Amazon and hire an installer. Stay away!

From the owner: For a truly exceptional pool and spa care experience, choose Crystal Clear Pools & Spas Of…read morePensacola! We offer meticulous cleaning, expert LSI-based chemistry, and seamless equipment installations. What sets us apart? Our dedication to communication and detail. We provide automated updates for every service, ensuring you're always in the loop. Our comprehensive post-service reports include detailed water readings, precise chemical dosages, and clear photos of your sparkling clean pool. We also handle all your other needs: equipment repair, hot tub services, and complete filter maintenance. Experience the Crystal Clear difference – where quality service meets exceptional communication!