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    Pace Pool & Spa Service, Inc

    2.8 (9 reviews)
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    2 months ago

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    10 months ago

    Head over and see the show room at pace Pool and spa marketing team will treat you appropriately and the price is great

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    1 year ago

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    2 years ago

    They are amazing and do great work that is reasonably priced. Jason is awesome and knows his pools! Very professional!

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    Pensacola Pools

    Pensacola Pools

    (4 reviews)

    BUYER BEWARE! THIS HAS BECOME A SCAM POOL COMPANY!…read more Sound harsh? NO! It's 100% SPOT ON! Owner: Larry Robbin Florida does NOT investigate companies that falsify water tests, trying to get you to buy uneccessary chemicals! For 14 years I maintained my (designed) pool (50'x25'x10' deep 44,000 gal salt water pool) with crystal clear water. March 2022 I had them test & recommend chems for my pool, as I was having surgery with an expected 30 day recovery, so I wanted to get my pool right before surgery. I know about chemical reactions in pools. What I DIDN'T KNOW is that if your STABILIZER is high - outside the recommended range, IT WILL KILL YOUR CHLORENE - period. Even SHOCK won't work. Pensacola Pools prescribed, INTENTIONALLY, double the amount of chlorene stabilizer I needed, not once, (I wouldn't have figured it out.... but TWICE, ... allowing me to "catch them in the act". 29 March 2022 they prescribed 21# of stabilizer, when a maximum of 10# was needed. Salt chlorene generators do not produce stabilizer, so from time to time you have to add chlorene stabilizer. I took their advice, put in 20# and had HIP REPLACEMENT SURGERY. 3 days later my pool was GREEN, first time in 14 years! Over the following month, while using a dipstick daily showing showing everything was within normal limits (WNL) - What can be bad about normal-high stabilizer? Over the next month, 3 days after having a hip replacement I needed to shock the pool & brush the "green" down to the deep end DAILY, despite the 105 degree heat. I spent over $500 in chemicals - shock & clarifier, and salt attempting to get rid of the green algae. SHOCK should have taken care of it in 1-2 treatments, but no results. Thinking my Polaris was not working efficiently (after all, the chemicals were "correct" according to Pensacola Pools & my daily dipsticks) I rebuilt the Polaris with a rebuild kit (@$200). No joy. Replaced the cleaner hose swivels ($20) - no joy. Replaced the wall blow-out valve & backup valve (from Pensacola Pools) - no joy. Thinking the only thing left was maybe the pump wasn't sending enough water to the cleaner, I replaced the PB-4 booster pump ($450 + $150 to install) and still no joy. Finally I replaced the 4 paper filter cartridges thinking they may be not filtering (old) the algae, but again no joy. So now we are at 3 weeks in. 5 May 2022 the new booster pump was installed, and I took the water to be tested at 2 different pool companies - Pensacola Pools & Pinch-a-Penny Pools. Stabilizer @ 40-46 PPM (showing low due to the 3 weeks time) - pool still green. called to add 10-11#; added 8#. Had to divert my attention to a job, shocked pool 13 May. Still green. May 25-26 we had 8" of rain! (Measured with my rain gauge). Pool still green, so I cleaned the filter cartridges on the 28th. 29 May 2022 I had the water retested due to the previous rain. Up to this point. Pinch-a-Penny showed stabilizer @ 40 PPM (add 10# stabilizer); Pensacola Pools... AGAIN measured stabillizer at 41 PPM recommending 21# AGAIN! I added 20# and got CHLORENE LOCKOUT once again. Shocked the pool, cleaned the filters again. 1 June 2022 replaced the pool cleaner filters with (4x) NEW FILTERS ($200) as I thought they weren't working. 2 June 2022, perplexed, I had the water tested again. Pinch-a-Penny measured stabilizer @ 100 PPM, Pensacola Pools measured it @ 106 PPM. Both said I had to dump 2-3 feet of water out of the pool & fill it back up with tap water to dilute the stabilizer. NOW it became apparent what had happened. Pensacola Pools DELIBERATELY prescribed double the stabilizer TO GET ME TO BUY CHEMICALS I didn't need in the first place! (You'll see why below). 3 June 2022 - I dumped 15,000 gallons of water & replaced with tap water. 4 June 2022 - Shocked & added clarifier - 7 June 2022 - pool was clearing up, added 6 bags of salt; pool is crystal clear again, as usuial. Has stayed that way through present day. KNOW THIS: All... I mean ALL ... Pensacola Pools previous tests were done using the "eyeball" method (non-computerized) with the recommended chemicals figured from a chart in a book. Often, they would not put the date and name of the person testing the water on the test results! No accountability, plausable deniability. Thats EXACTLY what happened. When I spoke to the "Store Manager", Ms. Debbie Welsh, she initially blew me off to her floor staff saying, "I'll put you in the pile (of to-do's) and get to you when I get things done". This was unacceptable, so I met her in person. Well, she immediately tried to make excuses, using chemical excuse probabilities which were immediately debunked. Then she tried to insist they ALWAYS use the computer to test chems - I have the handwritten tests proving that a lie. She tried to make issue of me not buying my chems there. Debunked again. ADMITTED to overprescribing stabilizer. Said they would give $124 in "Store Credit". BS! Lost $1,400 because of them.

    Terrible. Service technician urinated in the parking lot at a local restaurant in broad day light…read more Called the business and they said, "will talk to him." Completely unacceptable behavior and response. Beware of you have young children around if you hire Pensacola Pools. I would hate for them to witness a grown man exposing himself because he doesn't have the decency to find a public restroom.

    Syan Pools - First 2 pictures are from Wednesday about 2 hours after they started putting water back in. The last 2 are from today!

    Syan Pools

    (8 reviews)

    Pool looks great. We discovered a leak on the liner next day after install. Kevin came out late…read moreSaturday afternoon. He said he would order another liner. We understand manufacturer defects. A week later we were scheduled for liner replacement on Monday. No show no call. Showed up Tuesday. New liner installed. Husband noticed the ball valves hadn't been installed. Texted Kevin I. Regards to our upgraded ladder still hasn't shown up & let him know about the ball valves. He said his guys did t have any in their truck during the install which was over 2 weeks ago. I guess they just weren't going to install them which are important for pool maintenance. The ladder situation- no upgraded ladder since I had texted Devin that we would order our own set of steps. Plus a pool bottom mat. I never received an acknowledgment on our request. So we assumed we would get the upgraded ladder still. I didn't order the set we wanted. My complaint or should say dissatisfaction with Syan pools would be lack of communication & not installing a completed piping system which was paid for. Hopefully Kevin shows up this week to install the ball valves as he stated. It Friday @ 5pm. So maybe tomorrow.

    Wow. Do not buy from this company. I had to report them to the Better Business Bureau. Got a…read morehole in my liner from FIRE ANTS, and just wanted to know if it was under warranty. They would not respond and LIED in their response to my complaint. Stay away!

    Professional Patio & Pool Enclosures

    Professional Patio & Pool Enclosures

    (2 reviews)

    Very impressed with Dale and his professional crew. I conducted a thorough search of regional…read morecontractors who specialize in screen enclosures. Dale came highly recommended so I reached out to him. When he arrived, he surveyed the project and had a number of innovations he recommended. I was particularly impressed with his confidence in his ability to construct the enclosure I had envisioned. As it turned out, he constructed something much better. This particular enclosure required thoughtful planning and multiple geometric calculations. There were three different angles that approached the roof line where the aluminum support beams are bolted into the rafters. I provided a variety of photo's to illustrate the level of customization required. Dale didn't cut any corners on quality or materials. As a matter of fact, the entire enclosure was made of higher tensile strength grade materials. Even though we were well inland, he still constructed the frame to Florida's hurricane standards. You will notice the liberal use of Nylo-Tec screws to secure all the framing materials. This is critical as Dale pointed out during our first meeting that nothing he uses will rust. Keep this in mind as you survey other contractors work. Also make sure they us double K braces. This closure was constructed 4 years ago. I have had zero problems with the quality of the materials and construction. Our family has really enjoyed the many benefits of having our pool and outdoor living area completely enclosed. Best investment we ever made.

    I was referred to Dale to do my enclosure by the pool company. Had a great conversation over the…read morephone with Dale and within a few days he got the measurements and gave me a quote. Fair price all around so I signed it. Day four of the project and I notice the roof trusses are shaped in a different style than what I picked. I questioned Dale about it, and even looked up our contract before hand to make sure I wasn't wrong. I was quoted by phone and by written contract for a "Gable" style roof, but he built a "Mansard" style instead. At first he stated he thought we agreed on the Mansard, I told him to look at the contract, it clearly says Gable. He never apologized, and he never attempted anything to make the situation right. He just kept giving excuses like, "I saved you 5k, because a gable of that size would have cost that much" or that his crew would have required a crane to complete the job, and that this mansard style is more modern and desired. Well it wasn't what me and my wife desired, or envisioned. He also stated that the measured width was too much for a Gable, but he took the measurements himself before we agreed in the contract. Dale finished the work the following day and requested payment. I tried to bring up my dissatisfaction, but he blew me off and gave the same above excuses. I paid him in full, because I did not want to go down the legal road of getting sued, or take any chances that he or his crew would do any damage to the structure for non-payment. We also haven't been able to use the pool this weekend, because Dale and his crew left a mess of aluminum shavings in the pool. We now have to wait for the pool company to come out and vacuum the bottom so that we don't risk damaging the liner. Bottom line, it was not what we envisioned and not what we contracted for. If you have in your mind exactly what you want, then you may want to choose a different enclosure company, because in the end he installs whatever he decides. We will be consulting an attorney over this ordeal.

    Pace Pool & Spa Service, Inc - hottubandpool - Updated October 2026

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