At the beginning phase of our backyard project (design phase), We were thoroughly impressed with Lucio's vision and energy! We had a cheaper bid but we decided to go with All Phase Landscape because of Lucio's vision, energy and portfolio.
Lucio and his crew landscaped our backyard, relocated exterior hose bibs and even painted our house! Thoroughly impressed during the project, up until the day after the concrete was poured. My wife and I woke up the following morning and rushed downstairs to check out our new concrete patio only to find a large crack right outside our sliding glass door (our only access to the patio from inside of our house). We brought the issue up to Lucio who said he would take care of it. Little did we know, Lucio's remedy consisted of some concrete powder mixed with water to fill the crack. Yeah, that lasted long enough until Lucio was paid!
I come from a construction background and I'm very aware that concrete is going to crack. Unfortunately, it's been under a year and our rear patio already has over a dozen cracks throughout the patio! One of the cracks could have been avoided if Lucio's crew continued the expansion joint all the way to the end of the concrete, rather than stopping 10" short of the edge (pretty disappointing).
My wife and I advised Lucio that we wanted to have our new patio sealed in the future. Unfortunately due to discoloration in our patio, we are unable to seal our concrete because it will highlight numerous surface flaws from the original pour. Lucio suggested us to acid wash our patio.
Last but not least, and the final straw that made me write this review, our concrete has a portion that appears to have a large air pocket under the slab. While I was standing on the edge of our concrete, our 5-year old daughter jumped off a 14" wall Lucio installed. When our daughter jumped off of the wall and onto the concrete patio, I felt the concrete vibrate. I then had our 12-year old son do the same thing several times. Not only did the concrete vibrate, but you could see the concrete move and it sounds hollow!
I later sent Lucio a text message stating I had some issues I wanted to talk about. In that message I informed Lucio that my wife and I wanted to utilize his services for our front yard if these issues could be addressed and rectified. To this date, I have not heard back from Lucio. Very disappointing... read more