Great customer service. Great communication. I bring all of my vehicles (6) here without hesitationread more

Some of my friends had vehicles worked on here and referred me so I called for some help with my…read morevehicle and even though they couldn't work on it the guy took 5 minutes of his time to tell me about other ways to find people that could help me out. Highly recommend very friendly and very helpful

GREAT shop, in a convenient location, on the corner, right across street from the Villa Park Jewel…read more Come here for a fast & good oil change. William (Bill) Murphy is the awesome Manager of a large team of equally enthusiastic & hard working relatively large team of guys who change your oil quickly. I am a new customer since this summer & am extremely pleased with service I have gotten here to date. Unfortunately, I bought new in 2018 one of those cars known for frequent & extensive engine problems, including engine failure, exhibited by extreme & fast burning of oil. I had to return yet again yesterday as engine light was on again & exhibiting not-good symptoms. Bill, the Manager, as always took very good care of me, this time, HIMSELF as he knew how stressed & upset I was. He had to to top off yet again the oil that was missing from the engine as it had burned into "nothingness." I definitely recommend Super Lube because of Bill & his great crew!! P.S., within minutes of posting this, 1st thing Saturday morn, I called store to let great Manager, Bill, know I posted a good review. Unexpected by me, Owner, Steve, picked up the phone & I told him how Bill treated me so well yesterday, as a favorite family member, needed especially, as I have been experiencing problems more pressing than a very poorly functioning auto that would necessitate a well-functioning car for needed medical appointments. Steve told me that he was happy to hear that's how Bill treated me (and other customers) & added he had been in business for 41 years!! I wish I had used this shop years earlier-give them a try!!

Definitely feels like a family place. I know I'll be taken care of here and it's always quick. I…read moretrust them with my car implicitly and I love how they always check everything.

Great service and quick too! No appointment was needed for…read moremy oil change. Very courteous and knowledgeable staff. Good price with the special they've been running, so get here soon so you don't miss out! Also, Luis made these pieces...

Go to Montoya mufflers in melrose park and save yourself the headache. he spent the whole time…read morecomplaining and trying to convince me to go to their shop in another town so the other guy could do it ? very strange place like he didn't want to work. I came to Montoya muffler and they started instantly

My first time trying Valvoline since a relative uses it (although a different location) and likes…read moreit. It was closer to my home than driving to the dealer. The employees were polite and helpful although they did try to upsell services as many places do. I don't recall them asking what type of oil I wanted, although they did at the Valvoline my relative uses. Also, since they didn't have access to the interior of my car, they couldn't remove the "oil change required" notice on the dashboard (as the dealer does) but that was a very minor inconvenience.

I came here for the last 2-3 oil changes and it seemed to be quick, convenient (don't have to get…read moreout of car) and a good value. (coupon) But the last time I tried to get an oil change, they couldn't honor or take the coupon for some reason. But the biggest thing was I got all sorts of answers as to the type of oil they will use. My car takes a specific type of oil and I was told they were out of it. But another shop 10 miles away had that oil. They said they don't really carry that oil anymore(it's for an older car) And offered to put in a different oil that could work but was not the one specified for my car. SO now I'm really wondering what oil they were putting in on the previous oil changes I had done there. Just really disappointing and can't trust them.

We've been taking our oil change needs to Mike at the Pro-Stop for years! Always pleasant,…read moreprofessional and quick service! They do a great job and provide excellent service! Highly recommended!!

The owner is extremely rude. I arrived for my 10:00am appointment at 10:06am after getting turned…read morearound by GPS. The first thing he says to me is "It's 10:06, you must be new, my regulars are never late." This rubbed me the wrong way as a first impression, he then seemed to have an attitude with me from then on. He told me to leave the keys in the car and he would get to it quickly, which he did. My kids took the key from the car so I quickly went to give it to him, again he had an attitude. I said "I have a feeling you are upset with me or something, is there a problem?" He stated in a rude tone, "I just don't feel good today but I am forced to be here." I said "I'm sorry, but I'm still not feeling as though I am receiving good service." He said "I told you I don't feel good" I asked for the manager, he said he was the owner. My thoughts are, everyone has bad days and sick days, even if you are owner.. you don't have the right to treat people this way. I felt extremely disrespected and questioned if it was racism because I am a young woman of color with visible tattoos. He was not warm and friendly at all, I ended up telling him I didn't feel comfortable spending my money with his business. I didn't feel welcomed or appreciated as a customer and did not trust him with my vehicle. Note to the owner, respect your customers. They fund your business and life.

Chris was professional and helpful fast and easy access to the building in a nice arearead more

Fast and efficient, helpful and explained everything! Good value and clean. Employees were great.read more

Very disappointing experience with my Tesla Model Y. I specifically brought the vehicle in for a…read morecontrol arm noise coming from the driver side and clearly explained that upon arrival. The shop diagnosed and recommended replacement of both the driver and passenger lower control arms. I ultimately approved repair of only the side making noise for approximately $697 (versus the $1,394 they recommended for both sides). What bothered me most was that after the repair was completed, the technician test drove the vehicle, yet nobody informed me before making payment that the exact same noise was still present. I personally discovered it myself within less than 10 feet of driving out of the shop and immediately returned. The lack of communication regarding the unresolved issue felt very misleading and frustrating. Instead of taking ownership of the failed diagnosis or communication issue, the owner Elvis became defensive and stated the reason the noise remained was because I was "too cheap" to do all the work (both side, $1,397). He also suggested I should have replaced the upper control arm as well, despite the fact that they never diagnosed or recommended prior to the repair. I ultimately took the vehicle to the Tesla dealership, where the upper control arm issue was addressed at a significantly lower cost. While the lower control arms may have shown signs of wear, replacing worn parts that are not actually causing the customer's complaint makes little sense from a diagnostic standpoint. Based on my experience, the process felt more like guesswork than properly isolating the actual issue. Customer service was ultimately arrogant and unprofessional. Based on my experience, I would be very cautious bringing a Tesla here.

If I could give more than 5 stars, I would. KCC Auto and Elvis are the gold standard of what an…read moreauto shop should be--honest, knowledgeable, detail-oriented, and deeply experienced, especially with luxury brands like Porsche. After being let down time and time again by the dealership, I finally found a team I can trust. Elvis didn't just save me a huge amount of money--he saved me the typical headaches that come with Porsche service. I even stayed nearby for three days while they worked on my $100K vehicle because I knew it was in the right hands. This shop is a rare find. If you care about quality, professionalism, and people who truly know what they're doing, KCC Auto is it.

Very easy to deal with and friendly. Staff I would recommend them. value was the best around. I…read moredid the shopping

Went in for an oil change. Place was hopping so I was told an hour. I was out in 50 minutes. I had…read moresome front end work done and was issued coupons that ended up paying for my oil change. Friendly and accommodating. While not cheap, the quality of their work is reasonable for the price. The prices are comparable with other tire stores.

Great service, fair price total pros. They treat you well, usually when your car breaks down, they…read morework to you in the road again with Quality work

Everything is always great! Jon and the guys are super…read moreknowledgeable . I never have a question about what needs to be done.

I've been a Firestone customer for 20 years. This was my first time at this particular location and…read moreI have to say that I"m very happy with the service. Jim was amazing - he helped me determine the minimal I could do (for budget reasons) to fix the car. He was kind, not pushy, knowledgeable, understanding, and extremely helpful. Car works great upon pickup.

I usually come here for my oil changes, but after today's experience, I won't be returning…read more I had a 1:00 PM appointment, I was originally told by the technician that it would take about 45 minutes. Two hours later, at 3:00 PM, I still didn't have my car back. What made the situation even more frustrating was watching another customer come in after me for an oil change and get her car serviced and leave within the amount of time I had already been waiting. I completely understand that delays can happen, but waiting over two hours for an appointment that was supposed to take 45 minutes, with no reasonable explanation, is unacceptable. I've given this place my business before, but unfortunately, after today, I'll be taking my car somewhere else. Zero communication with their clients, the workers don't really seem to care.