Advance Solutions of New York is amazing. They responded and fixed my broken washing machine…read morewithin 24 hours of my initial call. What I thought was a huge problem, they were able to fix in 20 minutes. Vincent knew exactly what the problem was, what parts were needed, and how to fix it. It was clear that he was an expert. I will always use Advance Solutions for my appliance repairs. For those interested...THE PROBLEM I (unintentionally) broke my washing machine after washing a pillow in it. (Pillow ripped - stuffing got stuck all over machine) This happened to me 8 years ago when someone put a string mop in my washer. The technician that came out then said my machine couldn't be fixed and I had to get a new one. I wasn't thrilled. Naturally, I expected similar response this time. But nope. Vin fixed it with expert knowledge, with super quick turn around time.

After over 50 Years as a contractor , real estate agent and home owner, I have NEVER experienced a…read moreworse company to deal with. Advanced Appliance lies about having scheduled technicians, lies about having ordered parts but receiving them "broken" ( in fact, appliance maker Frigidaire confirming that they never even ordered any) and has the rudest customer interactions from a call center in India . You'll never interact with an actual person at the company and instead will experience 2-3 weeks of misleading /untruthful texts and emails . This is a bogus and scam company who most likely after the initial visit (made by a very disinterested technician , bills the manufacturer and pretends that its job was fulfilled. DO NOT USE THIS COMPANY! I rarely write reviews but the last three weeks have been a terrible nightmare because of them. Map their address and you'll see that nothing is there. Trust me.

Customer service and how to communicate with others. People talk crazy because they behind the…read moreglass but in the streets they would keep their mouths shut! Be careful how you treat people because that can come back to you and yours! Respect and communication runs a long way!!

they where so nice and friendly had a great conversation with the staff with them also changing my…read morebattery for free from the first battery that they replaced in the phone and fixed screen they repaired at first. Amazing customer service !

My sons iPad screen was completely shattered. I found Roaming Repairs on Yelp and they had some…read moreexcellent reviews. I was in touch with Edgar and his response was almost immediate. He gave me a very competitive quote and explained the service to be done. He met me locally and was able to pick up my device, fixed and returned within hours. I was very pleased with his professionalism and honesty. I highly recommend him for a plethora of broken screen devices or even other tech issues you may be having with your devices. He is the right man for the job and I will be definitely be using his services if need be moving forward.

Edgar's customer care was excellent. He was responsive, highly efficient, professional and easy to…read morework with.

Great guy! helped me with my broken canon camera in less than a day, thank you!:) will be coming…read moreback

The technician is very knowledgeable, and friendly, but he charges his service very expensive. He…read morecharged me $ 350 dollars plus taxes for 40 minutes of labor. Then one day after, the speakers, and microphone were disconnected of the computer. I called him again,and he told me his price was again $ 350 plus taxes. So, it is difficult to pay $ 800 dollars for a job that is done in one hour and 5 minutes. I understand inflation is high but there should be some kind of consideration with the customers. In any case yellow pages advertises the charge of $150 per hour, and that does include the commute of the technician to the site. In conclusion I got another technician who came to add the speakers and microphone to my computer in 15 minutes, he charged me $140.00dollars. I do not recommend this busines.

WHAT THE FUK HAPPEN TO KOBE !?…read more I remember coming to this man store to play arcade and when he used to only sell video games before convert into FIXING ELECTRONICS. This man has the nerves to charge for "DIAGNOSTICS" When you was able to just explain to him the problem. Now it's a FEE for him to even look at it - No wonder the store is EMPTY now in days smh

The employees were very respectful and cooperative to work with…read more I'd strongly refer anyone who has issues with their device to work with Kobe's World Game & Repair.

I brought my macbook pro in an emergency after spilling liquid on the keyboard. I do everything on…read moremy Mac, but it's mostly my work tool. I wasn't sure whether to buy a new computer or to have it fixed, but Alex assured me he could fix it and if there were any issues, I'd have 90 days to bring it back. It seems like at first I would have to wait 2 weeks to get it repaired, but it only took a few days. It has been 3 weeks since it was fixed and so far, no issues. Alex was very helping and I felt like he was honest. Nowadays, honesty is certainly a value that is truly valued! Thank you.

I couldn't sign on to my computer, but I had a message that said (loosely) "You can't get on…read moreWindows because a file cng.sys is corrupt So, of course, they call me after two days and tell me my hard drive is no good, and they will "back up all my files" and give me a new 1 TB hard drive. I suggested they use the internal "D" drive, and they said then they'd have to format and back up both drives. So, they call me later and tell me that the bill is $162 ! - which is more than they've ever charged me for anything, ever! And I've been going there for years (Of course, it's always the same thing - "Your hard drive's no good - $125, please!" ) But, this time, hundreds of documents - GONE! My bookmarks (Favorites) - GONE! And, finally ... are you sitting down? My D: Drive is GONE! Thousands of songs - GONE! I am so angry, I can't see straight! I called them again, Their immediate response? "Bring it in, we'll take a look at it." They didn't ask one question, they durn sure didn't apologize - and I'm supposed to break down my computer, pay $14 round trip in a cab, and lug that computer into the shop so they can "fix" what was never broken!?

Ed was able to install my new SIM tray. He told me that the tool that came with the SIM was too…read moreshort, and wouldn't open the tray. Thanks.

Ed was great, gave me options, and repaired my phone quickly. Five stars. Highly recommendedread more