As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

These guys were really incredible. My laptop is fairly old, but they managed to get it set up so…read morethat it's no longer necessary for me to get a new one right away. They kept me in constant communication and understanding throughout the entire process.

For a year, all Windows 10 users have been getting nonstop warnings that Windows 10 service…read more(whatzit, anyway?) was ending soon. Then, six months ago, stronger warnings that my laptop was incompatible with Windows 11. So, when malware corrupted my SSD, I picked out a $1,900 Windows 11 laptop. But I still had made an appointment with a 5-star computer repair shop. I get there, he debunks all the lies, and installs a Windows 11 SSD in one hour for $250 cash. Very glad I did not cancel the appointment!

They found the problem on my HP laptop and they could fix it…read more Excellent customer service Very efficient I consider the price acceptable for the repair they did. Thanks Alphax Tech

We are very happy with our choice to have our Internet and phone lines set up by Super -G…read moreIntelligence. They are friendly, professionals and are happy to answer questions. We will consider them for any future IT request! A+ Service

The service provided by Steve was outstanding. I needed an upgrade to my Home internet network…read morecompleted as soon as possible. Steve was punctual, personable, thorough and very professional and patient. The cost for the time and labor spent was extremely reasonable. Steve went the extra yard, communicating with Verizon to complete the network connection and activation at no additional charge. I cannot recommend Super-G Intelligence enough for IT related projects.

Phone got water damage out in the snowstorm last night and left my phone screen unresponsive…read more The gentleman was very knowledgeable and had my phone as good as new within 45 minutes. Highly recommend for any phone issues! Life saver

First off, id like to say that I had high hopes for this company. After all these "positive"…read morereviews, I finally gave them a shot. First attempt was when I called to ask how much to fix my older Imac . They basically said they didn't want to do it, that it wasn't worth it.... to them. For a business, I found that weird since customers are the ones paying for a service. I said, ok no problem. Still felt weird about it, but no big deal. There are other iMac repair places available that apparently like business. Then my wife's iPhone X needed a screen repair. I called ahead and specifically asked them for a price and was told $119 by someone named Juvencio. No other comments were made to me, no other questions. My wife takes the phone in later in the day and upon pick up is charged $151. She then tells me that she was not happy with the aftermarket super thick screen, and the colored variation of the glass. She lets whoever handed the phone over know, and then they tell her thats how it is and that original is $300+ . This was never mentioned upon dropping off before the service. THEN she gets the bill for $151. They're assumption that we wouldn't pay for an original glass makes me wonder again about their business practices. So we paid, a service was performed, and rightfully so the bill was paid. Im glad this happened to us because I USED to recommend this place to friends without having actually been a customer, but long time Ridgewood resident. Unfortunately once I needed work to be done, it wasnt as good as I had hoped for. Be aware that there are tons of PC and Mac places around, dont find the location a reason to be lazy to get a proper fix with ethical practices.

These guys were great from the start. They helped set…read moreexpectations of what were possible and wasn't. I've gone to them for many phone related repairs and even a passion project of bringing back alive my original Google Pixel 1 phone.

Very attentive and knowledgeable! Will definitely return for any future phone / laptop issues!read more

Frank is the best ! We happen to be a family of clumsy people and we have had multiple phone…read morescreens fixed here each time was like new. The only time we've ever had a problem with the new screen we came back and he immediately changed the screen. He will always do a great job and make sure you are satisfied. Great service an great prices you can't beat. Fix n go is worth the visit.

I had a huge problem with my 2009 Macbook and Frank was able to pull off a miracle. He could fix…read moreanything. I feel like hes a wizard when it comes to electronics. Come through and bring your family and friends.

I bought and m.2 ssd from here and the owner was extremely helpful and personable. Not only did he…read morehave competitive pricing but was very easy to talk to as well. 10/10 experience and will definitely be back!

The technician is very knowledgeable, and friendly, but he charges his service very expensive. He…read morecharged me $ 350 dollars plus taxes for 40 minutes of labor. Then one day after, the speakers, and microphone were disconnected of the computer. I called him again,and he told me his price was again $ 350 plus taxes. So, it is difficult to pay $ 800 dollars for a job that is done in one hour and 5 minutes. I understand inflation is high but there should be some kind of consideration with the customers. In any case yellow pages advertises the charge of $150 per hour, and that does include the commute of the technician to the site. In conclusion I got another technician who came to add the speakers and microphone to my computer in 15 minutes, he charged me $140.00dollars. I do not recommend this busines.

Etamar and Yonatan were incredibly responsive to my requests and offered a great solution to my…read moreongoing wifi issues. We had a number of dead spots throughout our home and they had a relatively easy fix. From reaching out to them through ordering the equipment to installation was just one week. Etamar is efficient, polite and punctual and got everything done as promised. Everyone is thrilled and I recommend PointerTech without reservation. Thank you Etamar and Yonatan for everything!

I needed someone to re-vamp my home Wifi Network. Etamar came over right away and figured out the…read moreissue and fixed it incredibly quickly. He was very clear and very straightforward. I plan to hire him again to upgrade the whole system in the fall. Thanks!

LBM replaced the cracked screen on my 5 year-old Mac Book Pro in…read moreMay 2025. Less than 10 months later the screen goes semi-dark and then fully dark after a few minutes of use. The technician diagnosed the problem as a defective screen and insinuates that I might have dropped the computer or spilled liquid on it ! How can a brand new screen go bad after 10 months unless it was a recycled or generic one yet charging brand name price ? Sorry to have tried to support a local business. It will be Apple a block away next time. David C

On May 21, 2025 Lincoln sent a technician to my home to hook up a newly purchased photo printer and…read moreto show me how to use a newly purchased CD player. The technician was unfamiliar with either device. The photo printer, as connected, smudged badly, which the technician said was the result of using the wrong paper. He managed to get the CD player working by attaching it to my phone charger. I left town for the holiday weekend. Service charge $300+ I returned from the holiday weekend and realized that the technician had taken my business printer off-line. I couldn't get it working and they were unable to resolve the problem over the phone so, on May 28, they sent the technician back to my apartment where he got the printer back on-line. Service charge $200+. I went out to lunch and, when I returned, I found that the printer was again off-line. I called and the issue was resolved by my unplugging the printer, waiting a few minutes, and plugging it back in. The unplugging technique, such as it was, would only last a few hours with the result that almost every time I needed to print or scan, I had to unplug, wait and re-plug. Additionally, the connection between the computer and printer had become very slow. I called again and requested that they send me a different technician who came on June 5. He put my printer back on line, did something that made the photo printer actually work, and was able to get the printer to respond more quickly when printing. Service charge $200+ June 6 the printer was again off-line. I called that morning and was told to "calm down." I'm done with Lincoln Business Machine.

My friend referred me here on my Macbook repair. I had new drives installed and they helped me…read morerecover all my documents and pictures and converted to new drive. The price was cheaper than offer from Apple store. They saved me half percent and they are more effective . Highly recommend for Apple service!

Great customer service! Very patience and help us to get printer set up for our restaurant! On our…read moredust program! Awesome! Very nice printerv