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    All Hours Heavy Duty Towing

    5.0 (1 review)
    Open Open 24 hours

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    2 years ago

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    Junk Removal 911 - Live Life Junk Free!!!!!

    Junk Removal 911

    (407 reviews)

    The Loop

    We needed a very heavy piano removed from our home. This company gave us a reasonable quote and…read morethen revised it when my husband removed a lot of the wood pieces and just left the heavy part. They were prompt and professional in those dealings. The unfortunate part of this transaction is that the movers chipped our concrete stairs on the way down, one 4 x 2 inch section and the next step just a nick. They were aware of it as they removed the piece from the porch. When the business owner got in touch with my husband and asked him to leave them a good review, my husband mentioned this chip. No response. I reached out through their business website to also tell them, and crickets. This disappointed me and was not very professional.

    Junk removal 911 arrived when I was at work. They had told me they accepted credit cards. They sent…read moreme an invoice by email with no instructions on how to input an encrypted card number. I thought my husband had paid so did nothing right away. He said no one had asked him for a credit card. That evening they tried to call me five times in less than 10 minutes. I was busy and didn't answer the phone. Next thing you know, I got a message, threatening to bring my stuff back and put it in my condo hallway. This, by the way, is less than eight hours after they picked it up. The invoice mentioned check so checks take some time to be delivered by US mail When I tried to call back, I got a voicemail several times. So I sent them a voicemail of my credit card number, which made me very nervous. Anyway, I would not do business with this group because it sounded like the man was inebriated or else whyon earth would they be so afraid of not getting payment in such a short time.

    All Hours Heavy Duty Towing - towing - Updated May 2026

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