I cannot say enough good things about Need A Lift Auto Towing Service and especially Jamie, the…read moredriver who helped me today. What started as a very stressful day turned into a much better experience thanks to his professionalism and kindness. I hit a huge pothole on I-94 near Gary, Indiana, which caused a flat tire and left me stranded on the shoulder with traffic flying by at highway speeds. I was on my way home to spend Father's Day with my dad, and this was the last thing I expected to happen. From the moment Jamie spoke with me on the phone, he was calm, reassuring, and genuinely caring. He made me feel like I was in good hands before he even arrived. Once he got there, he was professional, efficient, and incredibly courteous. Jamie then drove both me and my vehicle all the way to my dealer's service department in Illinois. During the drive, we had a wonderful conversation, and I was impressed by how warm, friendly, and compassionate he was. After many years in the towing industry, it would be easy for someone to become indifferent, but Jamie was exactly the opposite. He showed genuine empathy and treated me with kindness and respect throughout the entire experience. If you ever find yourself needing a tow, I highly recommend Need A Lift Auto Towing Service. Thank you, Jamie, for turning a difficult and stressful situation into a much more positive experience. Your outstanding customer service will not be forgotten.

It is always such a huge relief when a stressful breakdown turns into a positive experience…read more Drivers like Cody truly make a massive difference when you are stranded down a very narrow alley and he whips that big ole rollback in there like he's been doing it for centuries! Very kinda and super knowledgeable! STAY SAFE, Cody!

Just used Adam's Towing through my insurance. Very friendly and very professional. Called me ahead…read moreof time and told me he was on his way. Had to tow me to the dealership and he did a great job. I highly recommend Adam's Towing!

My 18 son got a tow recently. His car is extremely low and can be hard to load safely. Adams had…read morethe right equipment for a damage free tow. Service was prompt and professional, communication was great as well. Hope we don't ever need a hook again, but if we do, we'll use Adams.

Noticed loosing air pressure ( run flat tire) in one tire at 6:00 pm on a Thursday evening. T&M…read moreTires was the only place open nearby and the owner told us to come on in. Tire was changed in 15 minutes and we were on our way. Great service! PS: owner is ready to leave after fixing our tire and another car pulls in with a tire loosing pressure and he graciously offered to take care of them. Thanks:)

I experienced a low pressure warning after getting off of I94 but made it to my in-laws before it…read morewent flat. The next day brought the tire to T&M and they repaired my tire and installed it back on my vehicle in 20 minutes. Great service would recommend!

Dave helped me when my car broke down in route to a trip to Chicago. Not only did he beat my…read moreinsurance road side assistance time by more than 1.5 hours he helped me find a local place to replace my alternator the same day. And this was a Friday afternoon at 4pm. He's service, assistance and knowledge was great. I highly recommend.

Excellent company. Brian responded quickly and helped me out of a tough situation in a friendly,…read moreprofessional manner. I highly recommend them.

I could not be happier with the professionalism, price, and communication. when it comes to…read morefinding a tow you there are many low brow shitzers out there, Tim is not one of them! defiantly worth calling.

Pinnacle did a mobile pre-purchase inspection on a used car I was considering. Really great to work…read morewith: very flexible and professional. I was getting everything lined up on the fly to do a test drive and the inspection at the same time, and I was really impressed that Pinnacle was able to get there post haste. I ended up buying the car and I have peace of mind because of the inspection.

I needed a starter replaced because my truck was stranded in a parking lot and they came out on the…read moredate and time agreed upon and did the job in no time at all price you really can't beat. Excellent communication along the way as well. Would recommend 10/10 times

I had to use my triple AAA for the first time over the weekend and they sent me Alamo to tow my car…read moreto my house. The driver was extremely nice and treated us with respect...great bedside manners. Fast forward to today - I needed my car towed to get it fixed. The driver calls...doesn't tell me how far he is...just that he was in Hammond and on his way. I should have asked how far he was, but I was so tired...worked overnight and currently working right now...so he got annoyed that I didn't open my door right away when he knocked. I guess he knocked...idk none of us heard it, but my dogs started barking. I open the door and I see he's out there and here he comes with his little handy dandy metal clipboard and just says "$8"...meanwhile I said Good Morning and apologized for not hearing the door. I forgot my card...so I apologized again and told him I can grab my card info from my phone. He just walked away and threw his clipboard on the flatbed. He tells me I'm going to hook your car up while you do that...cool I didn't take long, so I stood there waiting. He starts making a comment about my bald tires. One they weren't bald, but I can agree that I need new ones. So twice I had to tell him how not everyone can afford brand new tires and still...he ran his mouth. Then it was time to pay... I said the first two numbers out loud and he walked away and threw his clipboard on the flatbed again...calls AL and asked him if he wants to run my card for $8....driver told AL he was going to pass me the phone so I can give him my card info...cool I did....and AL said my $8 went through....sorry, I didn't have $8 in cash. He wasn't done.... He decided to show more frustration because he didn't know where to go and if he had to go around and how I needed to let whoever know that he was on his way...I tried to explain what to do and where to go. It was super simple... After he left I called him to give him someone's number...someone who was going to meet him at the drop off location...he got irritated and said let me pull over...I told him I was just calling to see if I could text you the number, so that when you got there...you'd have the number....but instead he felt the need to huff and puff. I called Alamo and spoke to the girl who answered the phone. She was super nice and mentioned the driver did not have a busy morning, so he shouldn't have acted this way and agreed with me that if it had been her...she would have asked them to run her card for $8. I know some ppl would have matched his energy and clapped back. Could I have? Yeah...should I? For what? I wanted my car to get dropped off safely... Plus I'd hate to sound like a Karen and calling the business to complain, but one I'm still a female...where's the respect in that? I was nice to him and I didn't give him trouble...and if he hated his job that bad...why work this job? I wouldn't want anyone's mom, sisters, daughters to experience this...even for any guys. Their behavior is supposed to represent the business and this guy made me dislike Alamo's services. So a shout out to the first driver for his bedside manners. He had to tow my car at night. It had been pouring like crazy all day, so he was completely soaked and didn't show any frustration. He was on call and on shift til 4am. He could have easily been a jerk, but he was great. I wasn't alone, so he had me and the other woman with me jump in the truck so that we wouldn't get wet, but this guy today was just rude the entire time... Next time I'll ask triple AAA to send me someone else.

I recently used Alamo Auto Service Center 5/14/2026 in Hammond, Indiana which is a family owned…read morebusiness. My 2002 Lexus ES 300 was leaking fuel. I called and was quickly able to get an appointment and they kept me updated with the service and the timeframe for the repair. The repair was finished exactly when promised, and the price was fair. Thanks Alamo for the great service and exceptional customer service.

Please do not ever call this company or have your insurance company call them. After towing our car…read moreon a flatbed, they bent both rear trailing arms. The dealership sent videos and photos. I called Midnight Blue numerous times because the cost of the repair was $3900. Midnight Blue wanted to repair it, but they have nothing showing anywhere they are a repair shop and would never give me a quote for their repair and we HAD to fix it because it was not drivable and the transmission was getting fixed at the dealer. I am NOT giving my car back to someone who put that much damage to it!! So I got a hold of the Attorney General and they responde to them with LIES!! They paid $2000 to the dealership, but I am out $1700 (after dealer gave a discount) because MIDNIGHT BLUE ruined my car!! These people have a great scam going... break them and fix them or steal from people!!

Devon was very professional and rescued me. He took the time to answer my questions and to make…read moresure my vehicle was safely on the truck. 2nd time I've used this company and highly recommend them.