This place was decent. They were able to communicate with me using Yelp pretty much in real time…read more Then they provided me with a couple different phone numbers I could call. Eventually, we were able to get up with them and have them come out to help my husband with his flat tire in the school parking lot. The guy who showed up was reasonably quick and polite, taking the spare tire from our backseat and replacing the flat within 5 minutes or so. We were then able to drive the car directly to a Firestone to have the tire more permanently replaced. My husband reported that the wheel squealed during the 10-minute drive to Firestone, and I have no way of knowing whether that's normal for a spare tire. But hey, this guy was reasonably fast and courteous and the job got done. Thanks. I didn't consider $50 to change a tire a significant amount of money, especially for people like us who know nothing about auto repair. I found it a little odd that they charge you an extra $5 to pay by credit card. These days very few people walk around carrying physical cash, so it seems like most people in our position wouldn't have the option of going to an ATM, if they had a flat and were stranded by the side of the road. But, whatever. Even a $5 surcharge isn't that important.

This business was willing to help me under stressful and busy conditions (Friday evening, traffic…read moreand construction with a surprisingly high amount of accidents and tows). They were quick to respond and good communication. Thank you!

Great, professional, friendly, experienced, respectful and reasonably priced! I would recommend…read morehighly!

The reviews are spot on. These guys are some crooks. Had a semi truck towed today. 4 hour minimum…read moreat $840 an hour. Won't argue with that but a 2K admin fee. These are the type of people that need to go out business.

If u get a tow from here (tow truck driver was very nice btw) DO NOT get ur car serviced here…read more Communication was terrible. My tire rod broke so I called a tow. They suggested I get it towed to their shop which I agreed too. They told me they will look at it, and give me a price before doing anything. It took two days for me to get a price or an update about my car even after asking multiple times. I asked multiple times for a price BEFORE working on my car they literally said they did the work anyway I have text messages showing me asking for them to not do anything work until I get a price which then the lady on the phone said "we already fixed it and THEN gave me a price ... which then they held my keys hostage because I was $5 short on payment, Because they wanted to upcharge me for using a card. I was yelled at by two different people. I stood outside their business for 30 minutes while they ignored me like children. The lady on the phone hung up on me multiple times. The guy at the shop told me "fuck u" I left literally shaking. I will never call this number again and I'll advise others not to do so or u might get ur car held hostage like I did. Like I said communication was trash, customer service was terrible. As far as getting ur vehicle serviced. But the tow truck man was nice

I had a flat that came off the rim, and the tire shop that does my work gave me Need-A-Lift's…read morenumber for the tow. Not only were they there within 10 minutes of my call, Mike was cool and reassuring that I didn't completely destroy the tire while trying to get it to an air pump, and Vanessa got me the receipt in short order. Absolutely give them a shout for your towing needs

Awesome Black owned family business. They helped me schedule the best time for me. They were very…read moreinfluential with communicating with the Lansing auto shop (that tried to make it harder) to get my car. They were able to tow it from that shop and back to my residence in no time. Very reasonable pricing just ask and they can quote you how much the service will be. If your looking for something reliable this is the place to ask!

From the owner: BurksGroup Enterprise LLC offers a comprehensive and affordable emergency roadside service through…read moreits local automotive and truck discount club program. Our program services the Chicagoland area and provides fast and effective services to its members with a 100% customer satisfaction guarantee. We pride ourselves on making your travels safer and more efficient. Call us 24/7 for affordable roadside assistance!

Horrible. They will lie and report that your car is picked up and will tell you something…read moredifferent. They told my insurance company they picked up my car lying to them. I canceled them and had them reported. Do not use them. Dishonest and unprofessional. Rude as hell too.

Witnessed one of their drivers doing 50 in a 30, and laying on the horn behind people who were…read moredriving the speed limit and aggressively swerving in and out of traffic.

Honestly, hands down, best tow company around! I hit a pothole last night and I was stranded with a…read moreflat tire. Charlie rescued me within half an hour of me calling. He towed me to a dealership close by at a very fair price. He even stayed with me until my ride came to pick me up so I wasnt sitting by myself. I would HIGHLY recommend them to anyone in the area.

The owner got to our location pretty soon after we called. He was very kind and understanding and…read morehas an interesting story. Good conversation never hurts when your car's getting towed!

Called for towing and the tow truck was there in minutes thanks for help will use this company if I…read moreever need help again highly recommend

From the owner: We offer 24 hour towing and roadside assistance including auto lockouts, jump starts, winch out and…read morefuel delivery. We pride ourselves in professional service, give us a call today.

Amazing!!! I was paired with this company via my roadside…read moreassistance coverage. I found myself stranded in a broke down car, 300 miles from home, with my 2 sons on New Years Day... needless to, super stressful!!! They guy they sent was absolutely clutch!!! Super professional, absolutely funny. He absolutely made a terrible situation a bit more fun. He brought me and my car to the hotel and made it fun. In all the stress I forgot to catch the guys name but none the less he's the best! Thank you so very much!!!

Was broke down on I-57 Q came by and changed out the flat in no time. Lug nuts were stripped. But…read morehe got them off. Back on the road in minutes. Will definitely call them next emergency.

Our car broke down in 0 degree weather tonight - called Ramirez Towing and Francisco met us where…read morewe broke down in about 10 min and we did not freeze to death!!!! He was extremely nice and towed our car to our mechanic, jumped our car to check if it was battery and even gave us a ride home. Would definitely recommend - first class service!!!!

They Towed my jeep and where very professional and the price was right got to me in a reasonable…read moreamount of time as well. So if you need to get your car towed these are the ones you want.