I'm saving cash on oil and electricity with the co-op and in times like this, that keeps me warm…read moreand happy! I've been using them for three seasons. If you heat with oil, they can save you money. Their site usually shows their average price, which varies based on current wholesale pricing in Connecticut. I always do better than regular retail rates. You can still arrange with an oil provider to service your furnace just as you normally would. All the details are on their site or are available by calling them. There's a very low fee to sign up for the oil co-op and none right now for the new electric co-op. I just signed up for their new electric co-op service, which promises savings of five to 20 percent over "standard offer" electric rates. I got my first bill with the new provider and it was almost 17% lower than my bill from last month - and I even used an extra kilowatt hour of electricity this month. Again, it's very easy and there's no long term commitment or fee to switch. Your bill still comes from your regular electric company. Check these guys out!

My antivirus said their website had a dangerous "card reading" feature and wouldn't let me open it…read more I therefore sent the Co-op an email asking a few questions about their service and have not received a reply. Not sure what's going on with them.

I have been a customer of Promise Propane gas for many years…read more Their service is prompt. The staff is very polite. they offer the best price for propane. I highly recommend Promise Propane with no reservation.

I was looking for information on owning a propane tank vs renting from a supplier and was referred…read moreto Promise Propane as a good source of information. It's the best business call I've made in a very long time as Bob answered all my questions and offered to help in any way he could. I ended up purchasing tanks, not from Promise, with both a generator and garage heater packages we were having installed. Promise gave me a great price and delivery on filling the 300 gal generator tank early this year and again today on the finally installed garage heater 100 gallon tank. The driver/delivery guy was great! Very pleasant and answered my questions and wea a true professional. After years of overpaying, because of a rental tank with a big name company, it's a pleasure to do business with Promise!

The manager is great, always professional and smiling to customers,…read morethe place is run well and clean, always a pleasure to be there. Friendly people.

Cumby's was great for coffee and whatever you needed…read more prices have gone to 2.24 for a cup of coffee and a couple workers are very rude. one old lady in particular. Always busy talking or doing her own thing rather then doing her job.

We are part-timers in Torrington, and came up to our house late one night to find no heat and no…read morehot water. David Difederico was there at 8:00 the next morning and saved the day! Kudos Dave!

While perhaps not everyone will have a sterling experience every time, I have to say that I am most…read morepleased with each of the service guys who have come out to maintain my furnace, AC and generator. Each were knowledgeable, neat, polite and able to diagnose problems readily and resolve them either right away or as soon as the parts became available. I have used them for the past several years and have no reason at this point to change.

Communication was quick, friendly, and flexible. Next day delivery squeezed in over night. Walked…read morenew home owners through set up too. I love the option to use the online platform to schedule future deliveries.

started off as a good company. After two years I had to drop them. prices were high for me a few…read moreweeks ago so I asked if I could get a half tank, he was very rude about it.

Terrible customer service! I would never recommend this U-Haul. BEWARE: They don't make it clear at…read morethe time of rental that if you return the vehicle 15 minutes late you will get charged another day of use even if you have returned the vehicle! Seems like a scam. Take your hard earned money elsewhere and avoid being ripped off! There are plenty of other reputable places to rent from.

No stars for them but I ca post this if I don't give a star.I rented a truck added a second day and…read moregot charge the wrong amount much more than what I needed to pay when I call them to clarify they couldn't do anything at there end even though they made the mistake . Now have to wait and go through more work to claim my money . Never renting again from them.

Tower Energy's website says: "You won't run out of fuel on Automatic Delivery". I ran out of oil…read morethis weekend, twice! We have an automatic refill contract with Tower and they were unable to completely fill our tank last delivery and promised to return to fill the remainder, "soon". Ultimately, they never came back and our tank ran dry leaving us without heat on a Friday in February. I contacted Tower and spoke with the manager. His response to the situation was dismissive, saying there is no need for a filter change or a system check, these run outs "happen all the time". In a situation like this, when a company fails to meet their guarantee, the expectation is the company will go out of its way to remedy it; regardless of the severity. But to have two consecutive failures is simply pathetic. showing a lack of integrity and no desire to stand by their guarantee. Tower Energy has 2.7-star rating on Yelp with 7 reviews in total, 4 of which are 1 star with a detailed explanation of their unique situation. The 1-star reviews had a common thread of Tower not fulfilling their contractual obligation, very similar to my recent experience. I would read the others as well I cannot recommend Tower Energy and advise against it. Research into customer experiences elsewhere.

I recently ordered 100 gallons of oil for my tanks before the big snow storm we had. We were told…read moreit would get delivered before the storm and then kept getting pushed back. (no big deal we understood they were busy) When they did finally show up the next week they they said they couldn't get the cap off to put the oil in and left. my husband got home and tried and the cap came right off without any elbow grease. they said they would be back the next day. They showed up the next day (Friday) and put the oil in. Well my husband pulled the driveway in from work as they were finishing and had to wait for their truck in the driveway for what seemed like a while for only 100 gallons. As soon as he pulled away my husband went down stairs to our double oil tanks and saw the man filled both tanks. (Over 400 gallons) he immediately called the office and was directed to the emergency line because the were now closed for the weekend. We left a message with the emergency line operator and he said he would let the office know Monday. We told him thank you and by all means come take the oil back. Our original receipt says the order is for 100 gallons and the rate we ordered it at. Our card was charged the following week for that amount and we recieved a confirmation email. I go to check the mail and now have an additional bill for $1,600 for the additional amount at a higher rate. my husband called right away and explained the scenario again to the front desk lady who said they had no idea. She said a manager would call. No manager called, but we did receive a very rude and nasty call from a front desk lady today trying to tell us we need to pay our outstanding balance. My husband explained to her, AGAIN....We were over charged because we only ordered a certain amount and according to her that's not their fault it's our responsibility. He said I would like to speak to a manager, so she put him on hold then came back and said he will be calling you and hung up on my husband. This whole experience has just been terrible with this company. We have told them plenty of times mistakes happen we get it, please come take your oil back. Now to have an attitude with us this is uncalled for.

Robert came to my house yesterday to address a problem with a banging noise around my furnace. I…read moreliked the way he listened to me and addressed the problem, keeping me informed as to what was going on. He also seemed very knowledgeable about the furnace and the whole system. I'm glad to have him servicing my area of town.

I called Taylor Energy because my oil furnace wasn't working. I spoke with Paul who sounded…read moreannoyed that I called. He asked me a few questions that I answered. Even though I told him our oil tank was full, he told me to go check it. I'm on crutches so I said I'll call him back because it may take me a bit. Well, Paul forgot that he was supposed to hang up the phone. I immediately heard him talking so I didn't hang up. I thought he was still talking to me. I heard him telling people in the office, "what a whack job that lady was. Yeah she's calling me back but she didn't know if she had oil in the tank, where she gets her oil from, complete whack job. I swear these people are so stupid." I did tell him I had oil and who provides it. I can only imagine what he tries to get away with, with customers unknowingly trusting a person who feels that way about his clients.