Let me start by saying how relieved I am that I found this dealership! It is so hard to find a…read moredealership that is honest and transparent and that is exactly what I found at Hawthorne motors pre-owned, please be careful not to confuse them with the dealership next door to them (hawthorne motors express). Mike, Karina and Shaun were very professional and knowledgeable-- you can tell they take pride in their dealership. Shaun helped my sister and I with the financing and Kari was very helpful in answering all of our questions and concerns. I HIGHLY RECOMMEND THIS LOCATION. Quality cars and quality service! Thank you for all your help. No hassle, smooth purchase. *I am a photographer and just had to capture this moment for my sister!

My son purchased a car today, and I must say that it was one of the best experiences I've had in…read moreterms of purchasing a car. Mike was very professional and easy to talk to. He was very knowledgeable and explained everything to us and was NOT like your typical used car salesman. His brother Shaun was great too. We were made to feel comfortable and offered beverages as well. My son was pleased with his choice of car, and I was very pleased with the over all experience. If I ever want to purchase another used vehicle, I will certainly buy from Hawthorne Motors Pre-Owned cars. Thanks again Mike and Shaun

Their staff is very professional and has excellent knowledge of the industry. They gave me a very…read morefair valuation for my vehicle. It was a very pleasant negotiation and Jesse was extremely fair. It was not the typical "used car dealer" experience!

Shout out to Art!! Exceptional costumer service, easy to talk and ensured us on assisting my life…read morepartner with the vehicle she's been seeking. Staff is super friendly and we knew this was the place to shop for a vehicle! Thanks again, Art!

Please be careful if you're considering purchasing a car from this dealership. The vehicle I bought…read morehad severely worn tires, and I nearly got into an accident because of them. I returned to speak with the owner, hoping they would take responsibility and reimburse me for an expense I shouldn't have had so soon after buying the car. Unfortunately, they declined and did not accept any responsibility, even though I had owned the vehicle for less than a month. Vehicle safety should always be a top priority when selling a car, and my experience left me feeling that this was not taken seriously. I encourage anyone shopping here to inspect the vehicle thoroughly, especially the tires, before making a purchase. Stay safe.

Erick, Chris & Juan are always such a pleasure to work with, Me and my family have been going here…read morefor years and they always take care of us! Definitely worth checking out if you're in the market for that next vehicle!

FIRST TIME BUYER…read more this was my first time financing a car and I definitely came to the right place! Whole team was very friendly and walked me through the entire process. HUGE thank you to Sonia and Erick for being so patient and helping me drive away In my dream car

Hello everyone I am so proud to let you know that I went to 3 different dealers where they just…read moreused their tricks and lies...I was referred by a close friend to Advantage Auto Sales where it would be my last attempt to get a car with no cosigner .. their finance administrator worked hard to help me and he got me Approved I couldn't believe it after almost giving up... If you fill like giving up on your search for car..I highly recommend you try Advantage Auto sales ... This not a pitch... I'm just very Appreciated for what they did for me and I hope that anyone in my shoes that reads this takes my advice and give them the chance to help you... God Bless..

After a handful of wild goose chases with another "authorized" dealership, we found Finesse on line…read morethru the AQMD's buyback program. Hesitantly, I scheduled a drive up to LA to view a car that was within my friend's budget limits and the AQMD rules. Well, we LOVED our experience with Tal Usman at Finesse A Car. Knowledgeable, with inventory that met our needs (surpassed our expectations), he knows the industry, he is pleasant, accommodating and worked with us as if we were purchasing a high end car. He has exceeded our expectations after the sale as well, working with the AQMD leadership and guiding us to the SCE rebate program, something I was not advised of at any other dealership and which would have saved me personally $4000. Now that I have found Tal and Finesse, I will continue to recommend them and I recommend them to you. Worth the drive to LA.

The Good: Only dealership that actually provides battery health reports…read more The Bad: Communication. I had purchased and paid for car remotely and it took them about 2 months to ship it. The delay was no issue, but they never called me a single time, even after their estimated delivery date had passed by a week or more, several times. I was not even informed the car had shipped until I got a call from a delivery person wondering why I was not home ready to receive the car...well it's because nobody even told me it had shipped yet. The Ugly: The car had obvious damage. The roof panel was hammered out, repainted poorly and is covered in dark smudges with severe orange peeling. There is also a shoddy repair with foam body filler. Some amateur must have tried to fix it, instead of filing with their insurance. I expected a few dings and dents (it had those too, of course), but I wasn't expecting Finesse-a-car to hide the condition of the car. This damage affects the value by several thousand dollars, and I'm certain it factored into the price they paid at auction. When I informed them about the damage, they ghosted me. Shame on me for trusting them, I guess.

Eric at Golden Bull took good care of us finding a new car. Let us bring in our own mechanic to…read morecheck things out, and the mechanic agreed it was a good deal. Car is in good condition, pretty well cleaned, and has a full service history. If I need another used car in the future I'll be giving their inventory a look.

This is definitely one of the better autosellers I have been to by far. Eric provided top-notch…read moreprofessional and kind service (even though I stayed a little past their business hours). He is very patient. I bought a 2009 Lexus RX 350 in good condition at a very good price! I'll be sure to recommend you to family and friends in the area. Thank you.

Called up on a posted ad for a car. I was told that, the price was the cash price. If I got…read morefinancing it was a $1000.00, via text messages. This is illegal. Very illegal. I made complaints with the Federal Trade Commission and Department of Consumer Affairs. This is just anohter low life dirt dealer trying to pull scams on hardworking people. Buyer beware.

Bought a car from them in January 2020 and the car had and has problems. They called themselves…read morefixing the brakes but did not adjust them correctly so my car was not stopping as fast as it should have. Plus on top of that the car has/had a parasitic drawl when it starts. It may start on some days and may not start on other days. Now that has to be fixed. 1. Brake job costed me $482 to fix due to their negligence 2. Upcoming repairs will cost me an $496 to fix because the ignition switch is/was bad upon purchasing the car. All of these prices are with a discount, would have been a lot higher at another repair shop. You can get a car from them but realise there will be repairs, that you will have to go behind them to fix. I know these are used cars but the brakes Olympic Motors removed and put on new brake pads that were not installed properly so that's something I have to pay because they failed. The ignition withdrawal is something they knew about because when it sits for a long period it doesn't start. I know that someone came to check the car out and it probably didn't start. I believe Olympic motors made sure to start it daily for it to start up just to sell it.

I purchased a low-mileage Lexus from Car Lux after comparing several dealerships in the area. The…read moreselection of luxury and late-model used vehicles was impressive, and the salesperson gave me plenty of time to inspect the car and take it for a test drive. The financing process took a little longer than I expected, but everything was explained clearly in the end. Overall, I'm happy with the vehicle and would shop here again.

What an absolute waste of my time today. They dont deserve 1 star. I was assaulted by an employee…read morehere because I walked out of the door while they were trying to run a scam on me. Yesterday I requested these parasites give buyer's order and I never received it. That's when I should have walked out. Yesterday, hours upon hours of my time was wasted because they were trying to pressure me into accepting financing from them. My own fault for letting these crooks waste my time yesterday. And my own fault for coming back the second day to let them waste my time some more. For those who dont know or too lazy to Google it: A buyer's order is an official, itemized document from a car dealership that outlines the exact agreed-upon terms, pricing, and vehicle details before a car purchase is finalized. Car salesmen often resist giving out a buyer's order because it allows you to leave, shop their price at competing dealerships, or secure cheaper outside financing from your own bank or credit union. A legal buyer's order forces them to tie every single dollar to a legitimate, accountable line item. Without it, they could treat your wallet like a moving target and tack on hidden fees and other charges like they just tried to pull on me today. Absolutely disgusting. I came in with my own financing from my employer's credit union. My credit union approved me for $19,604. Today, Car Lux tried to get me to pay $2400 for some made up fees when I have still never received a buyer's order. They showed me a print out of a DEALER MANAGEMENT SYSTEM PORTAL showing the price of the car. The manager straight up lied to my face and told me that printout of that portal was a buyer's order. Are you kidding me???? These people prey on naive people and they literally BANK on people being stupid enough to fall for their BS; your inability to think critically makes them money. I asked again for a buyer's order, and the employee Ken disappeared for what seemed to be almost 10 mins, only to come back with what I didnt ask for. He handed me a RETAIL INSTALLMENT SALE CONTRACT. That is NOT a buyer's order!!! I have wasted precious hours of my life dealing with these delinquents just to get a car!! I have been at this place since 12:00 pm!! When I received the retail installment sale contract, I prepared to leave. On my way out the door I said "I know you people wont make a commission off of me if I use 100% of my financing, which is why you are trying to charge me fees you just made up when I haven't received a buyer's order". I walked out the door and across the lot to leave the premises, and a car salesman I havent had any contact with yesterday or today prior to this ordeal popped out of nowhere and assaulted me trying to snatch the retail installment contract papers out of my hand!! He said the papers were his. Um excuse me these papers have MY information on them!! There is nothing confidential about you on any of these papers!! There is a review on Car Lux's Google review with someone saying this place tacked on the optional AMO to increase their sister's loan. This exactly the same BS they tried to pull on me. They asked me to pay the $2,400 loan increase. They also pressured that person's sister to use the full amount of her pre approved loan. That is exactly what the manager here tried to do to me by using my credit union's 125% bank limit as an excuse to max out my loan for their own profit. I was approved for $19,604 and they tried to increase the loan to $22,0004!!! And tried to pressure me into paying them the $2400 out of pocket to drive the car off the lot. What a bunch of disgusting lowlife subhumans. I will be sure to sue this place for assault!