5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

His guy came at the exact time as promised. The worker was very friendly and hard working. The…read moreguy was very thorough and did a great job. I wasn't expecting all the stains in the seat to come out but miraculously it did. Would definitely use them again and recommend him to my friends and family

Thank you, Rami! He made our entire car-buying experience seamless and stress-free from start to…read morefinish. He welcomed us as soon as we walked in and made us feel comfortable throughout the process. This experience was unlike any other. Coming from the dealership industry ourselves, we knew the process could take some time, but Rami made everything smooth and enjoyable. He was genuinely focused on providing excellent customer service. Buying a car can often be stressful, but Rami made it a pleasant experience. We highly recommend working with Rami at Volkswagen of Downtown LA. Thank you again for the outstanding service! -Ryan and Karina

Where do I even begin. After servicing our cars here multiple times, this will absolutely be our…read morelast visit thanks to Martin Alvarez and this service department. We were first quoted $2,991.85, which we paid, only to later be told there was a "mistake" and they refused to release our car unless we paid an additional balance. After speaking with the actual manager, Danny Chavarria, the amount was suddenly negotiated down, which made the entire situation even more frustrating and questionable. They also claim every vehicle receives a courtesy multipoint inspection, yet our rear brakes were never properly documented even though they were dangerously low. We had to take the car elsewhere for repairs. To make matters worse, our Disneyland annual pass magnets went missing while the car was in their care, and despite multiple calls, emails, and texts, nobody has responded. We also discovered a large bolt stuck in the front passenger tire immediately after getting the car back. The lack of honesty, accountability, and communication is unacceptable. I would strongly recommend others avoid this service department.

called on a Monday and they were here on a Tuesday! Quick service and was very helpful. Very…read moreefficient and they are reliable. They give great service and I highly recommend.

Answered my phone call at 8:30 on a Saturday night, called me first thing the next morning to set…read moreup a meet time to pick up the car. Great service and fair price given for our car.

Art is the best sales man I've ever seen. Super nice, human, realistic, straight to the point and…read morequick! I recommend his services, very thorough, I wouldn't go with anyone else after this experience.

Shout out to Art!! Exceptional costumer service, easy to talk and ensured us on assisting my life…read morepartner with the vehicle she's been seeking. Staff is super friendly and we knew this was the place to shop for a vehicle! Thanks again, Art!

I'm in the process of shopping around for a used car in the market. I cam across Orion Motors…read morethrough facebook marketplace. I was interested in one of their vehicles so I sent them an email asking for the out the door price. They asked for my zip code and was able to provide me with a breakdown of the total price including the taxes and fees associated with the cost. I haven't committed to purchasing the vehicle yet and I'm still shopping around. Not all dealers were willing to provide me a breakdown when I asked but I appreciate Daniel for taking his time!

My husband and I met with Daniel who is very kind and personable, and made the paperwork process…read morevery easy to purchase our car. I highly recommend checking out this dealership to work with ethical and easy going people that provide great deals on used cars. Daniel made sure the car was in top condition before I got there. Thank you Daniel!

I came to trade in my car and considering the shape it was in I am happy with my offer…read more I was able to get a great car and a man named Irvin was incredibly helpful, honest and patient with me. He was knowledgeable and helped me every step of the way, I had no idea what I was really doing or looking for and he found me a great option that fit my budget. he even stayed over his hours to help get me in a car and out that same day. Service people Ethan and Alyssa I believe her name was were SO sweet and eased my anxiety. Very happy with my experience and hope these workers get the recognition they deserve cause Sunday was a busy day for eveyone there and they kept it 100% professional and friendly.

Dear Jess, I want to express my sincere gratitude for the…read moreexceptional attention and support you provided. The way you resolved my issue reflects true professionalism and commitment to customer satisfaction.