Have been using Alternating current for the past 5 years and their work is amazing . I always ask…read morefor David the electrician .

Called and got a next day appointment, which was great! Needed/wanted three ceiling fans updated…read more One has a fritzy light, wanted the second one to match, and third one didn't have the switch to change from summer to winter mode. I was told there was a $79 fee to come out and assess our project. The electrician arrived and said the fritzy light just needs to be on a switch instead of a dimmer switch-but did not switch out the plate. The other room didn't need to match, so no work there. The primary that needed a fan with a switch didn't need to be switched since he found it! but didn't switch to winter mode!!! He did no work, but we got a bill for almost $200. At the house for 30 minutes.

I scheduled a visit from this company to get a quote for generator installation to replace an old…read moregenerator. After waiting for 3 hours for the tech to arrive I got a message saying that he would be late (at least another hour). I had to run some errands, so I explained where the existing generator was to the office contact and told her that there was no need for the tech to talk to us because none of the work required inside access. The tech came when we were out (I caught him on our surveillance cameras) and inspected the location of the old generator, then left. Two days went by and there was no follow up (no contact at all) from the office about my quote. Over the next week I asked three more times and got no response. The word "Fail" in their name is appropriate - THEY FAIL TO MEET EVEN MINIMAL STANDARDS FOR RESPONSIVENESS.

I had the best experience with Fail Safe Electric in Naperville. I just bought a Tesla and needed…read moreto have my wall connector installed. I had a few companies come out to quote my set up. Out of the 3, I chose Fail Safe Electric. They were the most knowledgeable. They were able to start right away and came on time. The electrician that installed the Tesla charger was super helpful. We chatted about placement and what was best for my garage and car placement. I had a situation where the easiest installation for the electrical contractor would have been a pain for me to charge each night. I would have needed to back my car in. So, the electrician went above and beyond and spent extra time and resources on project to accommodate me. He said and I quote, "I just really want you to be happy with your setup, that's the most important thing" I really impressed with Lou and Pete. I will call them for any electrical needs in the future. If you need a Tesla charger for your new car, call them!

I had 'Expert' put in two electrical outlets, one of which they ran though my sink cabinet instead…read moreof the wall. I don't know where the other one goes since all I can see is a plug going into a hole in the wall on the side of my washer/dryer. They also replaced a 15 amp breaker with a 20 amp and added a new 20 amp. Some time later I looked in my electric box and noticed one of the new breakers was showing red. A young man came out and told me there was nothing wrong with the breaker and tried to charged me $99 to not fix it. I kinda lost my temper and told him to 'get out and sue me'. When I called the office to straighten things out, they had blocked my number.

This is the plumbing service that my HOA management company uses, so I was forced to work with…read morethem. At first the plumbers seemed helpful and respectful, but the more I dealt with them the more I found them dismissive and disrespectful. When one of the EP plumbers noticed problems with the work my contractor did, he did nothing to address those issues nor did he help me understand what needed to be fixed. When a different problem arose after EP's work, I called the company. The person who took the call answered with, "Expert Plumbing, how can I make you smile today?" As someone who works in customer service, I know how cringey that is for both the employee and the customer hearing it. Ugh. Yet, this EP employee did nothing to make me smile. She put me on hold for 2 or 3 minutes, and she did not help me get a resolution to the new problem. She told me that the new problem was due to my contractor and not EP. I had to hire a different plumber to fix this new issue, which he told me was because the previous plumber (EP) didn't take care of something. The new plumber fixed this problem AND he addressed the issues caused by a mistake my contractor made. That is the kind if service I expect. It is too bad Expert Plumbing doesn't deliver this level of customer service.

I called Platt Electric because a circuit breaker blew in connection to my kitchen that is…read moreconnected to my oven and refrigerator. I was concerned because I didn't have the oven on and didn't have anything else plugged into it, so I thought there could be a short. I didn't want to just reset the circuit if there was a short. When the technician from Platt arrived he came in and went to the circuit breaker box and reset the circuit. Then he left. That was all he did. He didn't investigate anything, he just reset the circuit. I could have done that. However, I soon received a bill for $95. I understand there is a charge to come out, but $95 is outrageous, especially since they are located right down the street from my house. They never told me ahead of time that there would be such a large charge to simply come out. The technician was literally in my house for less than five minutes, maybe less than three minutes, and as far as I know I may still have an electrical problem. I complained to them, but they simply called to defend their position, which made me feel worse. I told them that I would leave a negative review, so they didn't cash my check to them for more than a month. I guess they were hoping I would forget about it. However, they just cashed the check so I figured now was the time to leave feedback.

This is a great place. Excellent no question about it. Timely and reliable company. Great…read moreknowledge of the work needed. Will hire them agsin.

My house is nearly 100 years old, and like most old houses, it has issues. For some time, the…read morebiggest of those issues was our electrical. We were still on 100 amp service and we were experiencing lights flickering, over-loaded circuits and a host of other issues. It was actually quite dangerous and getting worse. Over the years, I have had several electricians out, but none seriously addressed our problems or offered anything other than stop-gap measures. Enter Adrian at Nech Electric. Adrian came out and personally assessed the situation. It was so refreshing to finally find an electrician who was willing to roll up his sleeves and tackle a challenge. He detailed exactly what he thought would have to be done, told me how long it would take and what it would cost, including permitting. Nech Electric was awesome. They relocated the severely degraded service entrance, installed a new service panel, separated and rerouted overloaded circuits, replaced several bad electrical runs and installed grounds (which my house had been lacking). My wife works from home and had been concerned about noise, but Adrian and his team were quiet, efficient, clean and polite. On top of this big job, Adrian installed two service lights and even hung a new ceiling light in our kitchen. Job was completed on time and on budget. I cannot fully express how happy I am to have found such a talented, professional, skilled and honest an electrician as I have found in Adrian Nechiti and Nech Electric. If you have need of a true professional - do yourself a huge favor and call Adrian. One final thing - Adrian is an awesome guitarist and has a great band called Vox Meris.

We hired Andrew to remove ceramic tile in the kitchen area of condo. He did an excellent job! He…read morearrived with his cousin and they worked hard - this was a difficult removal. I would recommend you hire Andrew for handyman jobs.- We will hire him if we need plumbing work also. Great attitude-

Sewage started coming up through the floor drains in my basement this morning, so so I called 7-11…read morePlumbing. Within one hour I had 2 gentlemen at my door, both dressed in lettered shirts, both ready to work. They said my main line was backed up and that I needed rodding, and that tree roots were most likely the issue... We discussed price, then I gave them the ok to get started. Sure enough, after they worked for 15-20 minutes at it, they came back with a bunch of nasty roots on the end of their machine, and the water went down. They then rodded all the way to the street one more time just to make sure it was clear. They recommended me to have my main line rodded once a year, just as a maintenance, and I think I will....that was just nasty... They were very professional, courteous, punctual, and affordable. I will definitely be calling them back for all my future plumbing needs.

Five stars to Robert! I'm so happy with my new garage faucet! He figured out my project quickly and…read morethe price was fair! Thanks again!

My power vent hot water heater wasn't working properly. I contacted Old World Plumbing, a division…read moreof Valley Fire Protection Systems, and a plumber was at my home within the hour. He diagnosed the issue quickly, explained the faulty code, installed the replacement part, and tested the heater for proper operation. I believe his name is Armando. He was extremely knowledgeable and professional. I will definitely call Old World Plumbing in the future! By far, best service! Definitely recommend Old World Plumbing for all of your plumbing needs.

Had lingering electrical issues from a storm. Very responsive - listened to problem. Set up…read moreappointment. Carl came out and assessed the situation. Professional, polite, and knowledgeable. Too care of all our issues. Will use again. Would highly recommend.

Super polite and a great listener, the tech arrived masked and immediately got to work. My doorbell…read morewasn't working. It is a sky bell (like a Ring) that is attached to an indoor chime (as well as my app). Discovering a dead transformer, it was replaced tbut that did not resolve the issue. The tech called his boss and the two of them concluded that it was most likely the doorbell itself-malfunctioning. I didn't agree and the patience that the owner had with explaining clearly everything is commendable. I was allowed to be heard and explained that the electricity going to the bell was still out. I think many companies would have not listened to me and would have walked away from the job (I recently had that happen with a dryer repair). Not these guys, The tech immediately jumped back into action and within 2 minutes he resolved the issue. And did it with a big smile. He fixed it. Made him feel good and me feel good (and happy). What a great company...one who actually listens to their customers and stays committed to resolving the issue all with a good nature. I highly recommend them.